How to cancel Asurion insurance
You can cancel the insurance plan by phone, mail, or online, depending on the carrier you are using. For instance, to cancel online, you have to visit the carrier’s website, log in to your account and remove the plan then confirm.
Repairing or replacing a mobile phone without insurance can be costly. If you often lose phones or break them, it is good to consider Asurion insurance. If you wish to switch to another company, you first have to cancel the plan. Find out how!
Table of Contents
Canceling Asurion insurance
The process of canceling phone insurance when working with Asurion is straightforward. Asurion allows you to cancel at any time you prefer. Asurion works with different carriers, including AT&T, Sprint, and Verizon. You can therefore cancel Asurion insurance through the carrier you got the phone from. Do the following.
For Sprint Asurion customers
If you have been working with this carrier, you can cancel mobile insurance by phone, mobile or online. Some of the crucial things that you should save include your last phone bill. You can even screenshot your account details.
Canceling Asurion insurance online
For the online option, you should first visit the Sprint official website then log in to your account. Once you log in, you will notice the menu at the top part of the page. Click on the section labeled remove/ add services. Proceed to the service add-on pages and click on remove. Once you do this, you should proceed to the bottom part of the page and click save so that you can confirm the Asurion Insurance cancellation.
Canceling by mail
If you want to cancel the insurance, you have to write a letter to Sprint requesting to cancel the plan. Include all the details in the letter, such as your full name, Sprint mobile number, and billing address.
Canceling by phone
Some Sprint customers also prefer canceling the Insurance plan by phone. You should use your Sprint phone to get in touch with the customer care desk. The company representatives offer customer support round the clock. You should then press certain numbers then enter your pin. Once you do this, you will be connected with one of the agents within a few seconds. You can then request to cancel the Asurion insurance plan.
For AT&T Asurion customers
If you got your phone from AT&T and signed up for Asurion insurance, you have the freedom to cancel the plan when you feel that it is not working for you. You can cancel the insurance plan online or by phone.
Canceling online
Start by visiting the AT&T official website. You should then log into the account that you normally use to access different services. Visit the wireless page, then proceed to the section that reads my devices and features. From here, pick the device with the insurance plan. You should then go to manage device and features and click on the see features button. This will expand the mobile protection pack. Look for the section that reads remove at the bottom part of this page. Confirm your decision by clicking on continue.
Canceling by phone
If you wish to cancel Asurion insurance by phone, you can use your AT&T phone to do this. Call the customer support department through the numbers on the website. You can also contact them by dialing 611. Once you get through, request to cancel your insurance plan. The system can then guide you on how to cancel. Once you confirm the cancellation, your device will no longer be covered by Asurion.
For Verizon Customers
Apart from Sprint and AT&T, Verizon customers can also get Asurion coverage. If you would like to cancel this insurance plan and have been working with Verizon, you can either do it by mobile or online.
Canceling by phone
You can dial 611 or use the contacts available at the website to contact customer care. Request to cancel the plan, then enter your account pin. You will be connected with one of the agents that can help you cancel the plan. Verify your request by entering your account password.
Canceling online
Visit the Verizon website, then log into your account. Proceed to My Plan and Services, then click on the section labeled manage apps and products. Once you do this, you should click on manage your products, then click on the section labeled remove from account. You can confirm the cancellation by clicking on decline protection.
Here is a summary of how to cancel Asurion insurance
Canceling Asurion AT&T online |
Canceling Asurion AT&T online |
Canceling Asurion AT&T online |
Visit the website and log into your account |
Visit the website and log into your account |
Visit the website and log into your account |
Go to my wireless page, then my devices and features |
Proceed to my plan and services |
Go to the menu and click on remove/ add services |
Choose the device insured |
Go to manage apps and products |
Proceed to the add-ons page
|
Select manage device and features |
Click on manage your products |
Remove the service add-ons |
Click on the features button then on the remove button |
Move to mobile protection, then click on remove from account |
Next to device protection, click remove |
Confirm the cancellation by clicking continue |
Confirm the cancellation by clicking on decline protection |
Confirm your cancellation by clicking on save. |
Conclusion
If you are not getting value for your cash from working with Asurion, you can decide to cancel the insurance cover. The process of canceling the insurance plan is easy regardless of the carrier you have been working with. Simply follow the steps we have discussed to cancel the Asurion insurance plan.
FAQs
Why do some people cancel this plan?
Not everybody gets a good experience from working with Asurion. Some people cancel it due to the high cost of premiums.
If I cancel the insurance plan, will I receive a refund?
Yes. This depends on the date of cancellation. You might get refunded a portion of the insurance fee.