Different CenturyLink modems have different indicator lights, with the C4000 series having the blue indicator. If it is blinking blue, it shows that the router is still booting, as it is still looking for the CenturyLink network. This should quickly resolve within 5 minutes or less, and the light will turn a solid blue once it gets a solid connection.
Many CenturyLink users ask the question of how to resolve blinking lights, which are an indicator that the Wi-Fi connection is not working. Maximizing the technical efficiency of routers and modems is a growing concern, as technology continues to push its boundaries and presents new challenges to you when you encounter slower internet speeds or lower bandwidth than you prefer.
Causes of CenturyLink Wi-Fi failing to work efficiently
This problem can be due to several causes, but solving the issue will need you to pinpoint the exact cause on your hands. It is worth noting that you may experience some challenges in your Wi-Fi usage, and it helps to remember them when diagnosing the problem.
These problems include:
You may notice your router’s indicator light blinking blue after picking up that your streaming speeds have reduced, and your online videos are buffering. Other things to notice is when pages begin loading slower than usual even when there is a Wi-Fi connection, and your digital devices such as your smartphone show there is a low-level signal on their indicators.
Another common problem that may cause your router’s indicator light to blink blue for an extended period is when there is a network outage. This can occur due to sudden errors on CenturyLink’s end, cable cuts, and bad weather.
It is important to consider solving unstable internet connections as soon as possible, as they will disrupt your internet access.
Troubleshooting your router
Before doing this, cross-check with near friends who use CenturyLink or your neighbor to see if they are facing the same problem or not, as this will help you know if your router is the issue or whether it is a network problem.
If you find out that the issue is common to your area, you can go ahead to raise a complaint with CenturyLink and wait for them to solve the problem. If it is only affecting you, there are some troubleshooting methods you can apply, which we will outline below.
Solving slow speeds
- Check the speed – Always examine the speed of wired connections before starting to troubleshoot. You can do so through numerous free online speed meters.
- Adjust the position of the modem – you can move the modem closer to your device or main computer. While doing so, ensure its position allows it to receive plenty of air ventilation. You can also place it at a centralized location or high place to cover a larger space. Alternatively, you can buy a Wi-Fi extender to broaden the network’s reach.
If your internet connection repeatedly disconnects, you can:
- Switch to Ethernet – wired connections help in strengthening broadband connections, so you can buy an Ethernet cable to connect some devices.
- Reboot the router – to refresh the router settings, reboot it. You should also ensure the router runs on the latest firmware and update it if it is not.
- Remove devices that cause Electromagnetic interference – these devices include Bluetooth devices, cellphones, treadmills, TVs, speakers, surveillance cameras, and automatic garage doors. When positioning your router, avoid placing it near these devices, especially when they are on.
- Get a Wi-Fi extender – This should help if parts of your house get poor or unstable Wi-Fi signals.
Inability to connect to the internet
If the previous Wi-Fi connection attempts fail to work, there are some ways you can solve the problem:
- Remove the router from its DHCP reservation list
- Open an additional Wi-Fi SSID and choose a WEP security format for the devices having trouble connecting to the internet
- Change the power setting of the device to ‘High Performance’ or ‘Always On’.
- Ensure you connect to the right network
If the Wi-Fi network still fails
If the connection still fails after all the troubleshooting attempts, then the last resort is to reset the modem to its factory setting.
However, attempt to see if there are any changes by rebooting the modem. Once you activate the factory settings, your devices will forget all customized settings, including the router password, DNS, static IP address setups, and customized settings; so ensure you note all this data before resetting the modem.
Resetting the modem
When all the methods above fail to work or your internet still presents issues, you will then reset the router using these steps:
- Press the reset button on the modem for about 15 seconds until you see the power light blinking red or orange.
- Wait for up to five minutes, until the light changes to amber.
- Go through the activation process of the modem.
- The power light should turn green or a solid blue color if the internet connection becomes stable.
- Connect your devices to the Wi-Fi network as though it is a new one.
If none of these solutions work, then your modem may be experiencing a technical problem, and you will need to replace it with a new one.
Different lights on a CenturyLink modem and their meanings
All box-style or tower-style routers and modems
No power. It can also mean there is a problem with the power outlet, power cords, or the router itself
The internet connection is stable
Internet connection is down in your area, or the setup process is incomplete
Greenwave C4000 and Zyxel C4000LZ
Initial bootup of the router
The connection to the CenturyLink network is stable
If you notice the CenturyLink modem light is blinking blue, there are a number of solutions you can implement, or opt to call customer support if you need additional assistance.
Why is the blue light flashing on my modem?
It can indicate two things: the router is rebooting, or there is a problem with the Wi-Fi connection or the modem itself.
Why is my DSL light blinking on my CenturyLink modem?
The DSL light will blink when it detects equipment and is establishing a connection. This should not take more than 5 minutes – otherwise, this will indicate a greater problem.
What to do if CenturyLink Wi-Fi isn’t working?
Check the modem settings to see if the network information is present, check the SSID on the modem’s label, or remove saved Wi-Fi networks on your device then attempt to reconnect.