How to change or reset Centurylink wifi password

Nowadays, most of the devices we use can connect to your wifi from your smartphones, laptops, tables, entertainment equipment, home assistants, and other smart devices. But before you can use your wifi, you’ll need to know your Centurylink password to access the internet. Sometimes you may have problems if you don’t know the password or you have forgotten it.

The simplest way to change your Centurylink wifi password is to customize it through the Centurylink app or a wireless security area in your modem settings that you can access on your computer or any other connected device.

How to reset your Centurylink wifi password

If you can’t remember your password, for you to reset your Centurylink password, you’ll need to make sure you can remember the following details:

  • You remember your username
  • Details for your security code or the answer to the security question depending on the one you used to set up your account
  • The account number might be required at times
  • You can follow the instructions that come with the email sent to finish resetting your password

Method 1

Using the Centurylink app

This is the simplest way to change your wifi password. All you have to do is:

  • First, download the Centurylink app, the app will look different depending on the modem you’re using
  • On your account select ‘My products’ on your screen
  • Scroll at the bottom of your screen and click on the internet the select ‘change my wifi password’
  • Follow the instructions in the app to enter your new password
  • Click on ‘save’ to save your new password
  • Ensure that your password has between 8-63 characters, contain at least one number from 0-9, and at least one letter from A-Z. You can also use the space character.


You might have a different screen when you click on ‘My product’

  • Go to ‘change my wifi password’
  • Click on ‘Networks’ under control your wifi
  • There will be a list of the available networks, click on the wifi you want to change
  • From the Network details, click on ‘change network settings’
  • Enter your new wifi password
  • Click on ‘save changes’ to save your new wifi password
  • Your modem will automatically restart to effect the changes

Method 2

Using the modem settings

  • Connect your computer or laptop to the internet using your wifi or an Ethernet cable connected to your modem
  • On your browser type http// in the web address field
  • Use your username and password to log into your modem’s settings interface, then click ‘apply’ to log in. If you haven’t customized the settings, this info is on your modem label. This info is different from your wireless network name SSID and password.
  • Click on ‘wireless setup’. Select the wifi frequency you’re using (2.4 GHz or 5 GHz) or if you’re using both frequencies, go through the same process to change the wifi password for each and you can opt to use the same password for both. Depending on the modem you’re using, the frequency option may not be available.
  • On the left side of the menu, click on ‘wireless security’ and the SSID of your modem will be indicated.
  • Select the security type of your computer indicated. Use the strongest encryption compatible with your network. If your device isn’t WAP compatible, use WEP.
  • Select ‘both’ on the encryption type
  • To change your password, click on ‘use custom security key/passphrase’ then type in your new password
  • Click on ‘apply’ to save the changes

Remember to use this password on all your devices to reconnect them to your wireless network. If you forget your password, you can log into your wireless security menu and select ‘use the default’ for your password to change it back to the one printed on your modem.

How to set your admin password on your modem

Your admin password will help to prevent outsiders from accessing your modem settings. Once you create your username and password, you will be using them every time to access your modem’s online user interface.

  • Connect your PC or tablet to your internet through wifi to connect to your modem
  • On your web browser, type http//
  • Use your login credentials to access your modem GUI
  • Click on ‘Advanced setup’
  • On the left sidebar, click on ‘Administrator password’ on the security section

Edit your admin password by:

  • Clicking on ‘Enable’ for the first step
  • Then type in the username and password you want to use
  • Click ‘Apply’ to save the new changes

Remember, if you can’t access your modem’s controls using your admin username and password, you can reset it to factory default. Then log in using the user SSID and passphrase printed on your modem.

How to check your wifi status on your modem

Wifi light color
Status of your modem
Off or no color
Wifi is off
Flickering green color
Wifi is on and data is being transmitted
Solid green color
Wifi is on but no data is being transmitted
Wifi is temporarily disabled in the wireless schedule feature on your modem settings


Every person who uses wifi comes across this problem once in a while. Whether you forget your Centurylink password and want to reset it or want to change it to a new one, you will need it to access your wifi network. There are simple ways of ensuring that you protect your files and data on your PC at all times. Changing your password once in a while will ensure outsiders can’t access your computer.


Can someone hack my wifi password?

It’s easier to hack your wifi than the device you’ve connected to that wifi. Most people make the mistake of using the default password that hackers use to hack your wifi and even access all your connected devices.

How do I recover my password for my router?

If you can’t access your router’s web-based setup page or you forgot your router’s password, you’ll need to press and hold the reset button for 10 seconds to reset your router to its default settings. This will also help to reset your router’s password.

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