What time does the geek squad close?

Geek Squad stores close at 9 pm and open at 10 am. Despite this, you can still enjoy 24/7 support from Geek Squad through methods such as email, phone, and social media.

Geek Squad refers to the tech support department of Best Buy. This company merged with Best Buy in 2002. Since the merge, Geek Squad has been operating within the Best Buy stores located in different areas. If you have an issue with one of the devices you bought from the store, you can get help through the technical support division.

Learn more regarding Geek Squad hours

Geek Squad can help you resolve different issues that you may have with your device. Whether you have PC problems or smartphone issues, you can enjoy Geek Squad services as long as you pay for a plan.

You can reach out to Geek Squad via phone, traditional mail, email, or social media. Alternatively, you can arrange for a visit to one of the Best Buy stores. You should be aware of the hours of operation before trying to contact this tech support company.

Geek Squad offices start serving customers from 10 am up to 9 pm during weekdays. On Saturday, you can receive in-store services starting from 10 am to 9 pm. Geek Squad offices are open between 10 am and 8 pm on Sundays.

Opening their offices every day ensures that even customers who work a lot get time to visit their stores conveniently for assistance. The hours of operation may change during certain holidays. Take note that Geek Squad offices remain closed during public holidays such as Christmas, Easter, and Thanksgiving.

If you are only free on holidays and would like to visit the store, ensure you call Geek Squad first to find out if the offices will be open for you to stop by. Making reservations beforehand is important since it prevents you from experiencing delays.

Note that you can still get assistance through other methods past the set hours. Geek Squad offers 24/7 support through other options.

A summary of Geek Squad store hours

Days Opening hours Closing hours
Between Monday and Saturday 10.00 am 9.00 pm
On Sundays 10.00 am 8.00 pm
Holidays This varies based on location and holiday

How to contact Geek Squad

Geek Squad has gained lots of loyal customers due to its excellent support system. This tech help company can prevent you from getting stranded when you need assistance.

It aims at ensuring that your devices run smoothly for a long time. Geek Squad has technicians and customer service representatives that are always at your service.  You can reach out to them through the following methods.

  • Phone

Once you visit the official Geek Squad website, you will come across a certain number that you can call.  The toll-free number works well, and it connects you to an agent that can assist you in addressing your precise needs. This support method is designed to operate 24/7.

  • Email

If you don’t want to call the Geek Squad agents, you can also get assistance through email. Feel free to write an email to the Geek Squad customer service desk when you have a complicated issue. You can use the customer feedback form to send the email.  As soon as the department receives your email, they can send you feedback within a few hours.

  • Mail

Geek Squad also gives you the option of reaching out through traditional mail. Ensure that you address the mail correctly. Once Geek Squad receives your mail, it can reply to your concerns within a short time.

  • Social media

Consider using social media if you have tried reaching out to the company but are not getting a response as fast as you would like. This is among the fastest ways of reaching out to the Geek Squad customer service department.

Geek Squad is active on different social media platforms such as Twitter, YouTube, and Facebook. You only need to post your message using either of these channels and wait for a response. You should be able to receive feedback within 24 hours.

  • Live chat

You can also contact Geek Squad online using live chat. This connects you directly to one of the agents. The chat function works 24/7.

The kind of services you can enjoy from Geek Squad

Apart from customer support, most Geek Squad clients are impressed with its services. This company can help repair devices, set up the internet and connect your smart home devices, or mount a TV and speaker. It can also help you install security software on your computer and remove viruses.

Geek Squad offers not only in-store services but also online and in-home services. If you don’t want to visit one of the Best Buy stores, you can pay for a technician to visit your home and offer services from there. This tech help company also operates remotely via the internet to help you resolve most computer issues.

Conclusion

Geek Squad works hand in hand with a multinational consumer electronics company known as Best Buy. This tech support company works within Best Buy stores. Geek Squad starts offering services at 10 am and closes at 9 pm between Mondays and Saturdays.

On Sundays, it offers in-store services between 10 am and 8 pm. If you want 24/7 hour support, you can use methods such as chat function, email, or social media.

FAQs

Is Best Buy support 24 hours?

Yes. Best Buy offers 24 hours support. You can get assistance online at any time.

Does the Geek Squad work 24 7?

Yes. Since Geek Squad is a subsidiary of Best Buy, it works 24/7.

What does the Geek Squad charge per hour?

Geek Squad does not set hourly charges. It charges customers based on the specific services that they receive.

Does Best Buy have a 24 hour customer service number?

Yes. If you need assistance via the phone, you can call this number 1-888-237-8289. It is designed to work round the clock.

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