Geek squad vs. Hellotech – Find out which tech support service provider you should choose

Have you been looking for a tech support company that can give you quality services? You should go for one with a great reputation. Some of the popular options that people with different devices pick from include Hellotech and Geek Squad.

The number of tech problems keeps on increasing as the technology used in different devices keeps on advancing. This has led to the demand for tech support companies. Most tech support companies can help you solve any issues that you may have while using certain electronics.

Such companies offer services to devices such as cell phones, TVs, home theaters, gaming consoles, and laptops. Before choosing Geek Squad or Hellotech, you should find out how they differ so that you can choose an ideal fit. Here is more!

What are the differences between geek squad and hellotech?

Name	Geek Squad	Hellotech
Years of experience	27	7
Data recovery	Yes	No
Money back guarantee	No	Yes
Cost of the standard plan	$9.99 per month	$9.99 per month.

Geek squad vs. hellotech- How do they compare?

Experience

Geek Squad has been offering tech support services since 1994. It started working with Best Buy in 2002. Over the years, Geek Squad has been offering great services to customers. On the other hand, Hellotech was founded in 2014. Since Geek Squad has been operating for longer, it has more experience offering different services than Hellotech.

Money-back guarantee

Though Geek Squad has more experience, it does not offer a money-back guarantee. Hellotech stands out in this industry since it offers a 100% money-back guarantee. This gives its customers more peace of mind.

If you don’t like the services you have received from Hellotech, you can get your cash back. According to most Geek Squad customers, getting a refund from this company is not always easy. When it comes to refunds, Hellotech is, therefore, more lenient than Geek Squad.

Data recovery service

If you lose your data, Geek Squad can help you recover it, but Hellotech cannot. Geek Squad offers advanced data recovery. It can help recover overwritten or corrupted files or even recover files from a failed or damaged hard drive. Hellotech does not offer this service.

Geek squad vs. hellotech – A comparison overview

Geek squad overview

Geek Squad has been working with a popular electronics retailer known as Best Buy for a long time now. It is a tech support service provider that offers its services in different ways. For instance, once you choose to work with Geek Squad, you can get assistance through the phone, over the internet, or through remote access.

This service provider even sends technicians to customers’ homes to help them fix damaged devices. Though Geek Squad originally offered support for PCs, it expanded its services over time. It now offers services to electronics that people use at home or at work.

If, for instance, you buy appliances such as a camera, cell phone, home theater, or TV from a Best Buy store and pay for the Geek Squad plan, you can enjoy different services from this company.

Geek Squad is a well-established tech support service provider that has a great reputation. Most customers are also impressed with its low rates. For instance, it charges only $9.99 per month for its standard protection plan.  Some of the tech support services that you can enjoy by choosing Geek Squad include TV mounting, software installation, virus removal, data recovery, and home wifi installation.

Not many tech support companies offer data recovery that is as advanced as Geek Squad. This company can help recover overwritten or corrupted files from a damaged hard drive. With Geek Squad, you can also enjoy 24/7 support.

Pros

• Has a great reputation and long history
• Offers round the clock support
• The plans come at affordable rates
• Offers numerous services
• Advanced data recovery

 

Cons

• It takes a bit longer to repair devices.

Hellotech overview

Though Hellotech has not been operating for very long, it is still a good tech support service provider that some customers rely on. This company offers tech support services nationwide. Like Geek Squad, Hellotech offers such services to different devices, including computers, gaming consoles, home theater systems, and TVs.

This not only works with individuals but also offers tech support services to businesses of different sizes. Whether you need help with your cell phone or want your flatscreen mounted, you can get such services from Hellotech. It also offers other services such as speeding up wifi and computer repair at affordable rates.

When you choose to work with Hellotech, you can get help with a particular device online. The company can even send a tech to your home to help you address the issue.

One thing that makes Hellotech stand out among other tech support service providers is the provision of a money-back guarantee. If you are not impressed with the services you receive from this company, it can refund what you paid.

Pros

• Offers 100% money-back guarantee
• This provides a wide range of services on different devices
• Affordable rates

Cons

• It does not offer data recovery

Conclusion

Geek Squad and Hellotech are large tech support companies that offer similar services. Both companies can help you deal with Wi-Fi connectivity issues, printer issues, slow computers, cell phone issues, and TV repair. They are, however, not equals.

Verdict: So, which is better? Geek squad or hellotech

After comparing these two tech support companies, we discovered that Geek Squad is better. It has more years of experience and offers quality services. Though this company does not provide a 100% money-back guarantee, it has more services than Hellotech. For instance, it is famous for offering advanced data recovery from damaged hard drives. We, therefore, choose Geek Squad as the clear winner.

FAQs

What kind of services does hellotech offer?

This company can help with virus removal, repairing computers and gaming consoles, mounting TVs, and installing wifi.

 Is Hellotech reliable?

Yes. According to most customers, this is a reliable tech help company.