Is Frontier worth it?

Frontier is a worthy ISP for those looking for a fast and reliable fiber optic plan. The company does not have data limits or contracts. This makes it a perfect choice for gamers and streamers. Another area of strength for Frontier is its low latency at 9 m/s this is way better than the average for fiber optic providers at 24 m/s.

Frontier offers both fiber optic service and DSL and has a presence in 38 states. The company offers fiber in five states – Idaho, California, Washington, Oregon, and Texas. The best part is other fiber optic providers often avoid these areas and this makes it the only option there.

Frontier was founded in 1935 and operates in 38 states. When it comes to ratings the company performs remarkably well for DSL Internet provision coming in at position 2. It is overall the eight best internet service provider and seventh for best fiber internet providers.But, it is gaming that Frontier has an edge, it is rated as the best ISP for gaming.

Why Frontier is worth it?

Frontier has internet bundles and speeds suitable for a wide category of internet users. The prices are quite affordable and you do not need contracts to sign up.

Plan Package
Price
Download/upload speed
Connection Type
Best for
Frontier Internet
$28/mo.
6 Mbps
DSL
Casual Browsers
Frontier Preferred Internet
$35/mo.
12-25 Mbps
DSL
Light streamer
Frontier Premium Internet
$45/mo.
45 Mbps
DSL
Multitaskers
50/50 Mbps Internet
$30/mo.
50 Mbps
Fiber
Light online gamers
500/500 Mbps Internet
$40/mo.
500 Mbps
Fiber
House of multitaskers
Gig Service
$75/mo.
940 Mbps
Fiber
Mega users

*Package availability depends on prices, location and speeds may vary

Contract free pricing

If you are ensure about Frontier or experience a change in location in the coming weeks then you are assured that the packages do not come with any contracts. This means you can cancel at anytime without worrying about being fined with early termination fees. Some plans will come advertised as having a price for life guarantee. What this means is that you will not experience any changes to your monthly internet cost. Other fees you may encounter include $10/mo. Equipment fee, a $10 handling fee and $75 for professional installation. These prices will vary depending on packages.

TV Bundles

If you desire to save some money then it is wise to bundle up your phone, Internet, and TV into one affordable package. For Frontier they do not offer bundled TV options with their DSL services but you do get them in the fiber optic TV service. For $25 per month you can get up to 25 plus channels. The Frontier Fiber optics internet prices are offered in three packages – 50Mbps, 500Mbps, and 1000Mbps.

Internet availability

If you are living in the West Coast then Frontier will make a lot of sense for you. The ISP is available in 38 states with only five being equipped with fiber optic. These include Idaho, California, Washington, Texas, and Oregon. Something happens in the Pacific Northwest because Verizon FiOS has built infrastructure in the East Coast, AT&T in the south and Mideast and Frontier in the West.

Fast internet Speeds

If you desire to enjoy Frontier fast internet speeds then go with the fiber optic choice. According, to data from the Federal Communications Commission (FCC) the percentage of customers who got internet speeds as advertised is 80% of the 95% advertised speeds. DSL is more widely available due to the fact it uses telephone lines for transmission. However, it is quite slow. According to Frontier data plans expect speeds to range from 6Mbps to 45Mbps for an average of $28 to $45 per month. DSL may not be your preferred internet choice if you are planning on doing some heavy downloading or streaming. Also, if more than two people are using the internet then you should just go with fiber.

How it compares

 
Frontier
AT&T
Xfinity
Price
$28
$50
$45
Speeds
DSL 6-45Mbps

Fiber: 50 -940Mbps

DSL 0.2-100Mbps

Fiber: 100-1000Mbps

15-2,000Mbps
Contract
No contracts
One year
Month to month

Installation equipment

When getting yourself an internet service provider you need to consider the equipment you are hiring out or have to pay for. For Frontier the option is for to rent out its integrated modem/router device. When it comes to installation you have the option of free self-installation or professional installation at a fee of $75. For the Frontier Gateway Router you get the Arris NVG468MQ. The router will cost you $10 to rent it per month. The firm also charges you a one time $85 activation fee.

Internet data caps

One key selling point for Frontier is the fact that it does not implement any data caps for its internet plans. This extends even to the DSL plans. Unlike other ISPs that market themselves as having no data caps but at some point you see the internet going slow, Frontier does not have this. There plans are plain and clear.

Customer service

This is where Frontier kind of scores lower points than competition. When the ISP is rated by ACSI it scores 55/100 while when it is rated by J.D. Power it scores 2/5. This is below par as the average score for providers is 62/100 for the ACSI. The problem could be related to customer satisfaction in terms of billing discrepancies, communication, and tech support.

Conclusion

Frontier is an ideal ISP for gamers and streamers. Its fiber optic packages are affordable, fast and reliable. The DSL is cheap but you may not quite enjoy it if you are doing heavy downloading. The company does not offer contracts meaning you can join and leave as you wish. You also do not get a cap on data meaning you can surf the net as you wish.

FAQ

Does Frontier charge installation fees?

If you go with self-installation then it is free, however, if you want a professional to install the package for you then you pay a onetime fee of $75. The ISP also charges a onetime activation fee of $85.

Is the data offered unlimited?

Yes, Frontier does not impose a cap on the amount of data you should access per day or month. That means as long as you have paid your subscription fees you can access the internet as you wish.

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