Samsung care vs Geek squad – How to pick the right option

Though extended protection plans and phone insurance may seem expensive when paying for them, they can save you cash in case something happens to your device. Both Geek Squad and Samsung care can be of great help.

Accidents are bound to happen when using devices such as phones. Such accidents can leave your phone damaged and make it impossible to use. Paying for an insurance plan can help you get your device back since most companies fix such devices in a few hours. Before you get protection from Geek Squad or Samsung care, you should find out how they compare. Here is more!

What are the differences between Samsung care and Geek squad?

Samsung care vs. geek squad- How do they compare?

Cost

Samsung care is cheaper than Geek Squad. If you get a product from Samsung, you will get Samsung care at no cost. To get better coverage, you have to pay for Samsung care plus, which costs between $3.99 and $12.99. The cost of deductibles is below $100. On the other hand, Geek Squad charges between $8.99 and $17 for its protection plans. The cost of deductibles is above $100.

Claims

When it comes to claims, Samsung care is more lenient compared to Geek Squad. With Samsung care plus, you can make up to three claims of accidental damage within 12 months.  On the other hand, Geek Squad allows you to make three claims of damage within 24 months.

Quality of repairs

If you go through most reviews, you will realize that some Geek Squad customers are not impressed with its repairs. Sometimes, this company sends some products to third parties to handle repairs. Not every third party has the technical expertise to fix your device correctly. When you choose Samsung care, you can be sure that the company will offer quality repairs. Samsung care has better repairs than Geek Squad.

Samsung care vs. geek squad- A comparison overview

Samsung care overview

If you bought a new Samsung device, you should think of ways to protect it. Samsung offers a basic warranty that can cover your device for one year. When you have Samsung care, you can enjoy certain services from the company. For instance, you can get repairs on time. Samsung offers 24-hour repair services for devices. The company will also offer you excellent customer service.

As long as you are near an authorized service location, you can get home delivery for your repaired device. This enhances convenience and prevents you from delivery costs since Samsung can offer the service at no cost.  The problem with basic Samsung care is that it does not offer comprehensive coverage.

If you want better protection for your plan, you should consider paying for the Samsung care plus. This can extend your device’s original warranty and cover it against accidental damage. The cost of Samsung care+ ranges between $3.99- 12.99 per month, depending on the specific device you buy. If your device needs screen repairs, you should be prepared to pay a deductible of $29.

The Samsung care plus plan does not cover the device against theft and loss. If you want such coverage, you have to pay for another plan known as Samsung Care+ with theft and loss, which costs $7.99 and $17.99. If you pay for the insurance and need repairs, you don’t have to worry about poor quality fixes since Samsung uses quality parts in repairs.

Pros

• Affordable insurance plans
• Does quality repairs
• It can cover your device against most incidences.
• Offers dedicated support

Cons

• You have to pay more to get coverage for theft and loss.

Geek Squad overview

You can pay for the Geek Squad protection plan if you get a Samsung Galaxy from a Best Buy store. This can cover your device for at least two years. It can cover the phone against accidental damage or malfunctions. With Geek Squad, you can also enjoy battery replacement.

The cost of the Geek Squad basic protection plans ranges between $8.99 and $10.99.  You can make a one-time payment for the entire insurance plan. You can either pay for the protection plan the day you buy the device or within 60 days. This third-party cell phone insurance company stands out since it offers in-house services.

If you don’t have the time to drop off the covered phone at a local best buy store, the company can pick it up from your doorstep. Another great advantage of working with Geek Squad is that it covers accessories included in the smartphone’s original packaging. If you wish to terminate the phone insurance, you will not be charged a cancellation fee.

Though Geek Squad offers excellent customer service, some customers are not impressed with the quality of repairs. Sometimes Geek Squad works with third parties that help in repairing certain devices.

Pros

• Offers great customer support
• You can enjoy in-home services
• Covers your device against accidental damage and malfunctions

Cons

• Complaints regarding the quality of repairs

Conclusion

Smartphones have become like assets since we spend a lot of cash buying them. You can cover yourself from losses in the future by paying for phone insurance. Whether you buy a Samsung device from Samsung or a Best Buy store, you can get some form of coverage. We compared both service providers to help you determine which option is better for you.

Verdict: So, which is better? Samsung care or geek squad

Choosing the better option between these two was not easy since both service providers are impressive. Though Geek Squad offers excellent support and even in-home services, most people prefer Samsung care. This is because it has cheaper plans, allows you to make more claims over a year, and has quality repairs. We, therefore, choose Samsung care as the clear winner.

FAQs

What devices does the Samsung care plan cover?

This can cover most Galaxy devices such as Galaxy Note Edge, Galaxy S7 Edge, Galaxy S7, and Galaxy Note 3.

Can I get another battery from Geek Squad?

Yes. If your phone’s battery is not working and you have been paying for a protection plan, you can get a new battery at no extra cost.