Are Asurion replacement phones new?

Not all. Asurion replaces phones with either new or refurbished phones. Replacements phones that are refurbished by this insurer come with a label at the back part indicating that they are refurbished.

Asurion has been helping customers protect their devices for more than 20 years. This is a reliable phone insurance provider that can save you from stress in case something happens to your phone.

Find out how Asurion works

Since NewAsurion Corp introduced Asurion, many mobile users have been choosing this insurer over others. Asurion covers devices against malfunction, accidental damage, theft, and loss. If your smart device has any of the above, you should file a claim with Asurion. You have to make monthly payments for you to benefit from this insurance provider. Apart from the monthly payments, Asurion also charges deductibles that can cover the cost of replacements or repairs.

When you file the claim, the insurer will evaluate it then approve it if it is valid. If you don’t want to deal with people, filing a claim online would be a more convenient option. For the call option, you have to describe what happened to the phone and then request a replacement. The problem with picking the call option is that you may experience delays since the company’s representatives receive numerous calls every day. If you file the claim successfully, you should wait for the replacement device.

One of the things that impress many customers is how fast Asurion replaces devices. Asurion promises to replace stolen or lost devices the next day after filing a claim. This insurance also delivers same-day repairs on minor damages like a cracked screen. If your phone is severely damaged, the insurer can take a little bit longer to repair and send it back to you. Asurion works closely with different third parties that repair most of the smart devices in a short duration. The third parties that this insurance provider works with are line workers that make use of replacement copy parts to repair cell phones that are not completely damaged.

Where does Asurion get their phones?

Asurion is an insurance company that works closely with different phone carriers. It gets its phones from companies such as Verizon, Sprint, and AT&T. While these companies supply Asurion with phones, its responsibility is to insure, repair, and replace them in case of theft or damage.

What phone will Asurion send me?

We mentioned that Asurion could either send you a new or refurbished phone. If it has a new phone in stock, it will send it to you as soon as possible. If Asurion does not have a new phone but has a refurbished one, it can also send it as a replacement phone. The insurance provider, however, indicates at the back of the phone that it is refurbished. Most customers don’t mind getting either a new or refurbished phone since they work as expected.

You can also find out whether your replacement phone is new or refurbished through its settings. Once you open the settings, click on general. Go to the sections labeled about and then look for the model. You should then focus on the model identifier next to the text since this can help you figure out whether the replacement phone is new or refurbished. If the first character is an M, it indicates that the device is new. If it is an F, it indicates that it is a refurbished device. This means that the phone must have undergone the refurbishing process.

Regardless of the form of replacement phone you receive from Asurion, you should expect the packaging to come with some accessories such as a charger, sim card, and battery. This means that you can start using the replacement phone immediately after you receive it from Asurion. Ensure that you first charge it fully.

Are Asurion replacement phones good?

Whether you receive a new or refurbished replacement phone from Asurion, you should not have such concerns. Even the refurbished phones from Asurion still look as good as new. The insurance provider strives to offer good replacement phones that you can use without experiencing any issues.

This phone insurance provider even backs its replacement phones with a one-year warranty. Therefore, it gives you peace of mind since you can be sure that if something happens to the replacement phone within this period, you will not incur more to repair it.  Though Asurion tries to offer the same make and model as your previous phone, you may not always have an exact copy.

The insurance provider offers replacement phones that are of the same quality as the old phones. Doing this minimizes the number of complaints from customers. You may get a replacement phone that is of a different type or color. If you are not impressed with the replacement phone that you get from Asurion, feel free to contact a customer representative from the company.

Comparing Asurion to other cell phone insurance providers

 Conclusion

Asurion is a good insurance provider that you should consider working with. If you lose your phone or it gets severely damaged, it can replace it with another one. When it comes to replacements, you may have minimal control. Asurion can either replace the old phone with a new or refurbished one.

FAQs

Are Asurion phones refurbished?

You can either receive a new or refurbished phone from Asurion based on what they have.

Are Asurion refurbished phones good?

Yes. Most of the refurbished phones from Asurion work fine since the company tries to offer the same quality phones as the previous models.

Does Asurion replace with new phones?

This is not always the case. Asurion can either replace the phone with a new one or a refurbished one.

Why does my iPhone say remanufactured by Asurion?

This is because it is a refurbished phone from Asurion.