Does Asurion cover lost phones?

Yes. Asurion covers lost or stolen phones. If you are in this situation and have been working with Asurion, you can get a replacement phone from the insurance provider the next day.

Mobile phones play a significant role in how we interact with other people in different regions. Losing this device can feel quite frustrating. If you don’t have phone insurance, you have to start saving for a new phone. A phone insurance provider such as Asurion can prevent you from such an experience since it can help you replace it quickly.

Find out what Asurion covers

Asurion is an insurer that is famous for its comprehensive coverage. You can get the company’s protection plan from different carriers such as AT&T, Sprint, and Verizon. The basic plan from Asurion can cover your phone against theft or loss. This means that if your cell phone is stolen or goes missing completely, you can get a replacement.

Apart from coverage for theft or loss, Asurion can also have your back if the screen of your phone cracks. It also offers coverage for liquid damage and can even fix your phone in case of failures or defects. Such coverage makes it gain more customers each day.

How do Asurion claims work?

If you have just lost your phone, this is one of the valid concerns that you probably have. You should file the claim online as soon as you realize that the phone is missing and cannot trace it anywhere. Asurion makes the process of filing claims easy so that customers who are new to this don’t have a hard time. Go to the website and look for the section labeled file a claim.

You need a few details for you to file the claim. For instance, you have to know the model and make of the lost phone. You should also give a description of how exactly you lost the phone. Remember to include your shipping and billing address as you file the claim. You can increase your chances of getting approved for the claim by telling the truth and being as clear as possible. If you are having problems filing the claim, a customer representative from Asurion can help. Filing the claim online is fast and convenient.

Remember to file a police report when your phone is lost or has been stolen since Asurion may require such details. It will take time to evaluate the claim then decide if you are eligible for another phone. This phone insurer allows you to track your claim after filing. You can therefore keep tabs on the progress of the replacement phone once your claim is approved. Asurion allows you to track the claim 24/7.

According to the policies of this insurance provider, you have to file the claim within 60-90 days of losing the phone. This duration can sometimes vary based on the carrier you are working with. The insurance provider takes at least 24 hours to approve most claims. Though Asurion tries to replace the lost phone with a different one of a similar make and model, this is not always the case. If the insurer cannot get a replacement that is similar to the lost phone, it will send you one that matches the quality and functionality of the lost device.

The claim can be fulfilled with a new or refurbished phone. Asurion can ship the replacement phone to you within a couple of hours. You can get a replacement phone that comes with a different color and features. The new or refurbished device will include all the necessary accessories such as a sim card, battery, and charger.

If you get the replacement phone and then find the old phone, you should return it to Asurion rather than retaining it since it is the company’s property. This applies if you have already gotten a replacement phone from the insurer. If you file a claim for a lost phone, then recover it before Asurion sends you a replacement, you can cancel the claim. In this case, get in touch with Asurion immediately to cancel it.

How much does it cost to replace a stolen phone with Asurion?

Like with every insurance provider, you have to pay certain charges to enjoy the services of Asurion. The deductibles for a replacement phone vary based on the cost of the original phone. If you have filed for a lost phone, you have to pay a deductible ranging between $9 and $249. You may be charged a higher deductible for a newer and more expensive phone compared to someone filing for an older and cheaper model.

Apart from the deductible, Asurion will replace the lost phone if you have been paying the necessary monthly charges. If, for instance, your carrier is Sprint, you have to pay $9 monthly to continue enjoying the coverage. Carriers such as AT&T and Verizon have higher monthly charges. If you don’t make the required payments, you will not receive a replacement phone for the lost one from Asurion.

Here is a summary of the costs

 Conclusion

Asurion aims at giving mobile users peace of mind by offering a high level of protection to different devices. If you have lost your current phone, you can get covered by this insurance provider. You only need to file a claim, pay the expected amount, and wait for a replacement phone.

 FAQs

Will Asurion replace a lost phone?

Yes. Since Asurion covers loss and theft, it can replace a lost phone if you file a claim and it is approved.

How many times can you replace your phone with Asurion?

Asurion gives you a chance to replace your phone twice or thrice in a year depending on the carrier you are working with. There is no guarantee that Asurion will approve every claim.