Can you Return Geek Squad Protection?
Yes. If you are not satisfied with Geek Squad Protection, you can return it at any time and get a refund. You cancel your Geek Squad membership in person, by phone, or by mail.
Best Buy sells different electronics that many people are looking for every day. It also offers protection plans through Geek Squad. This computer help service provider can come in handy when you invest in a product from Best Buy. Here is more!
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How long does Geek Squad protection last?
Since Best Buy introduced Geek Squad, most customers that visit stores have been paying for the protection plan. This is a subsidiary of Best Buy that offers support and repairs in-store, over the internet, and also on-site. It is a large consumer electronics retailer that offers lots of impressive services.
For instance, you can get a computer repaired by Geek Squad agents at the store. If you need software installation or virus removal, you can also get such services from Geek Squad. For you to get Geek Squad, you can either make a one-time payment or pay for it every month.
The Geek Squad protection plan can cover your devices for at least two years. This, therefore, enhances the limited warranty that comes with different devices. Geek Squad even gives you the freedom to extend the warranty up to five years. This service provider not only offers repairs but can also help you replace devices such as cell phones, dryers, washers, and computers.
How do I cancel my Geek Squad membership?
If you have been paying for the Geek Squad protection plan and would like to cancel it, you can do this at any time. Ensure you follow the steps below.
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Canceling by phone
You don’t necessarily have to visit a Best Buy store for you to cancel your plan. Geek Squad allows you to cancel your membership by phone. Start by finding the receipt of the device you bought from Best Buy and the plan’s contract documents.
These are important since, during the phone call, you will be asked for crucial information, including the purchase date, store number, item number, and plan number. If you don’t have the receipt but have a photocopy, you can still use it when canceling the membership. Go to Geek Squad’s official website to find the right phone number and give them a call.
You then have to follow the voice prompts to cancel the plan. When connected to one of the Geek Squad agents, inform them that you would like to cancel the protection plan, then provide them with all the information they request. Ensure you ask for the agent’s name as well as the form of confirmation. This could be a confirmation email or number.
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Canceling in person
If you have time to visit a Best Buy store, you can cancel the Geek Squad membership in person. Ensure you bring all the relevant documents, such as the plan’s contract documents and original receipts. Inform the Best Buy clerk of your intentions. Though they may try to convince you not to cancel, you don’t have to explain to them why you would like to cancel the membership.
If you paid for the Geek Squad plan in full, you should ask the agent to determine the refund. Once the Geek Squad representative cancels the protection plan, they should give you documentation to show that the plan is not in effect anymore. Do not get rid of this document since you may need it in the future.
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Canceling by mail
Apart from canceling in person or by phone, you can also cancel the Geek Squad membership by mail. You need to gather the right documents, including the device’s original receipt and the plan’s contract. Type a letter to Geek Squad informing them of your intentions. In the letter, include important details such as your contact information, address, name, purchase date, and item number.
Photocopy or scan the original documents for your records before mailing the letter. You should also mail the contract and original receipts to the right address. Keep the copies of the letter until Geek Squad confirms the cancellation of your plan. If the plan is canceled, Geek Squad will send you a confirmation letter.
Can I get a refund on geek squad protection?
Yes. If you pay for the Geek Squad protection plan in full, you should expect to receive a prorated refund after canceling the membership. Geek Squad will refund you for the time remaining on the plan minus the services you have received.
For instance, if you choose to cancel the geek squad protection plan after one year of the 2-year plan, you should expect to get back half of the payment. If, during that year, Geek Squad repaired the covered device once, this amount will be deducted from the refund.
You may have to wait for at least 60 days to get a refund on your credit card. If the money is not sent to your account within this period, call back Geek Squad to inquire about the delay. You can also give Geek Squad the details to show that you canceled your protection plan.
How to return Geek Squad protection
Methods | What you need |
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By phone | ·The original receipt which shows proof of purchase |
In person | ·The plan’s contract documents. This show that you are a Geek Squad member. Such documents contain details such as the plan number, item number, and purchase date. |
By mail | · Confirmation that your plan has been canceled. This can be a number or an email sent from Geek Squad. |
Conclusion
Though the Geek Squad protection plan can give you comprehensive coverage, there comes a time when you may need to cancel it. People cancel this plan due to different reasons. You can return the protection plan at any time and get a refund from Geek Squad. Follow the steps that we have highlighted to achieve this.
FAQs
Can you refund Best Buy warranty?
Yes. If you cancel the plan, you can get a refund from Best Buy.
Can geek squad protection be returned?
Yes. Geek Squad gives customers the liberty to return the protection plan at any time they feel like it.
Can you use geek squad without a plan?
No. You need the plan to get Geek Squad services. You have up to 60 days to pay for the plan.
Can I get my money back from geek squad?
If you made full payment of the plan and choose to cancel it, you can get back part of the amount from Geek Squad.