Can you Use The Geek Squad Without a Plan?
No. For you to be able to enjoy Geek Squad services, you have to pay for a plan. Geek Squad offers different protection plans at varying rates.
Every device that you buy through a Best Buy store comes with a manufacturer warranty. This should cover it against malfunctions. The warranty guarantees that the device should work fine for at least a year. Since this warranty is limited, many customers choose to pay for a protection plan. Best Buy offers its customers different Geek Squad protection plans that you can pick from. Here is more!
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Should I get the Geek Squad protection plan?
This is a common question that some customers ask when purchasing different products from local Best Buy stores. Geek Squad offers plans from home appliances, smartphones, TVs, laptops, home theater systems, portable audio, gaming consoles, and drones. You should consider getting the Geek Squad protection plan since it can extend the warranty for at least one more year.
The plan is also worth it since it can cover the item you buy against different incidences. It can save you from incurring high costs of repairs in case something happens to your device. When you choose this protection plan, you should be prepared to pay the specified amount upfront. This means that you will not have access to geek squad services if you don’t pay for the plan.
You can purchase the product as well as the Geek Squad protection plan from a Best Buy store. If you are not sure whether this plan is right for you, you don’t necessarily have to pay for it immediately after purchasing the product. Best Buy gives its customers up to 60 days within purchase to pay for the Geek Squad protection plan.
Once you pay for a plan, the coverage will begin immediately. Geek Squad does not have any waiting period. As long as you have paid for a protection plan from Geek Squad, you can get repairs or replacements from the company in case something happens to the covered device.
Geek Squad can even reimburse you with a gift card of the same value as the damaged device in case it cannot repair or replace the product. This service provider can make your life easier since it ensures that you can enjoy using your favorite devices for a long time.
Here are the Geek Squad protection plans that you can pick from
Geek Squad offers different protection plans that you can pay for. You should compare the plans before settling for one. Doing this can help you pay for a plan that can meet your specific needs.
You can either choose to pay for the basic plan, the plan with accidental damage from handling, or the product replacement plan. Most customers choose to pay for the standard protection plan since it is the cheapest plan.
Such plans can cover your devices against failures caused by power surges or normal wear and tear. They also cover electronics against defects in workmanship and defects. If, for instance, you paid for the 2-year protection plan and then the device malfunctions after the manufacturer’s warranty expires, Geek Squad can help you replace it.
When you pay for this plan, you can enjoy 24/7 customer support. The Geek Squad agents offer support online, at home, or in-store. You can either pay for the Geek Squad plan every month or make a one-time payment for the entire plan. Geek Squad allows you to pay for a protection plan either offline or online.
If you choose to pay for the product replacement plan, you should expect the damaged product to get replaced by Geek Squad rather than repaired. Once you pay for the plan, you will have to sign certain documents. Keep the contract safe together with the original receipt of the covered product since you may need them in the future.
Take note that Geek Squad can either replace your device with a refurbished or new one. It offers refurbished devices that are of the same quality as the damaged devices. If you have been paying for the Geek Squad protection plan monthly and would like to cancel it, you can do this at any time.
Apart from canceling a protection plan, Geek Squad also allows you to transfer it. If, for instance, you decide to sell the covered device to someone else, you can easily transfer the protection plan to them at no extra charges.
Ensure you call the customer care desk and provide details of the person you wish to transfer the plan to. Though Geek Squad can transfer your protection plan to someone else, it cannot transfer the plan from one device to another.
A summary of the Geek Squad protection plans
Some of the plans offered include | Such plans cover the following devices |
|---|---|
The standard plan | Laptops and PCs |
The plan with accidental damage coverage | TVs and home theatre systems |
Product replacement plan | Portable audio Gaming consoles |
Conclusion
Geek Squad offers different protection plans for Best Buy products such as home appliances and gadgets. The plans can guarantee replacement and repair services when such devices don’t function properly. Take note that you cannot use Geek Squad without a plan. Best Buy gives customers up to 60 days within purchasing devices to pay for a Geek Squad protection plan.
FAQs
Is Geek Squad free with purchase?
No. Geek Squad sets certain rates that customers who need certain services have to pay. It, however, has affordable rates.
Do you need an appointment for Geek Squad at Best Buy?
Though you can visit Best Buy without an appointment, making an appointment is better since I can prevent you from waiting for long. If you don’t want to visit the store, you can still get assistance via the phone.
Is Geek Squad only for Best Buy products?
Yes. Geek Squad is a subsidiary of Best Buy that offers services to customers that purchase products from Best Buy stores.
