Solved: NETGEAR R6300 Problems Troubleshooting Guide

The NETGEAR R6300 can be identified as an 802.1.1 ac dual-bad router that uses AC1750 Wi-Fi technology. It delivers faster wireless speeds of up to 1,750 Mbps to your gaming console, computers or mobile devices. Let us look at a few problems that would come up with your NETGEAR R6300 router and a few troubleshooting steps that you should follow to fix it.

If you are having problems with your NETGEAR R6300, here are a few things to check for and possible solutions;

Solved: NETGEAR R6300 Troubleshooting

Problem 1: Consistent Wi-Fi drops


At times, you may experience consistent Wi-Fi drops when using your NETGEAR R6300 router. This could be because the strength of your Wi-Fi hotspot may be really weak or your Wi-Fi network may be overloaded. Also, this connectivity issue can come up because of wireless interferences with other devices or because your Wi-Fi adapter drivers are outdated and your wireless is running on outdated firmware.

When your Wi-Fi connection keeps dropping or disconnecting from your devices, you should;

  • Move closer to your NETGEAR R6300 router and check whether the connection works better
  • Move your router to a different place in the event that it is surrounded with other disruptive devices that may tamper with the signal
  • Update the Wi-Fi adapter drivers of your NETGEAR R6300 on the NETGEAR website

NETGEAR R6300 Problems Troubleshooting Guide

  • Update your NETGEAR R6300 router’s firmware on the NETGEAR website

NETGEAR R6300 Troubleshooting

  • Reset your router then restart your phone or computer
  • If you have connected your devices on a public Wi-Fi network, you should log out and log in again. If this doesn’t work, you should connect to a different network.

Problem 2: Firmware update problem


At times when you are updating your firmware it may show a failed firmware update problem on your NETGEAR R6300 router. If this happens you should update your firmware using windows TFTP. Try the following steps to do that;

  • Start by downloading and saving your NETGEAR R6300 firmware onto the desktop of your computer.
  • Ensure that you have extracted the file from the zip file
  • Connect your computer to your NETGEAR R6300 router
  • Right click on the windows start button on your computer and then go to the Network Connections option
  • Choose the Ethernet option and select properties
  • Double click on the TCP/IPV4 option
  • Set it so that it can have a static IP address. The static IP address should be, the default gateway is and the subnet mask should be and then click the OK option to save the configuration
  • Type ‘cmd’ on your windows search box to open the command prompt on your computer

NETGEAR R6300 Troubleshooting

  • Type in Cd desktop to change your command prompt to your desktop then type in tftp-i[ NEGEAR R6300 IP] put [the filename of the firmware].[format of the file] but do not press enter
  • Unplug your other Ethernet connections except your PC
  • Turn off your router for about ten seconds
  • Hold down rest button and power on router simultaneously
  • Wait for the power LED to start flashing then release the rest button
  • Press enter on your laptop to execute the TFTP command and wait for the power LED of your NETGEAR R6300 router to go on

Once you have completed these steps, your router should be able to boot up properly and you shouldn’t have problems with your firmware update.

Problem 3: Turning off remote management feature


The remote management feature helps you connect your NETGEAR R6300 router over the internet when you are away from home. When you want to turn on the remote management feature on your NETEGEAR R6300 web user interface, you should try the following steps;

  • Log in to your NETGEAR R6300 router
  • Click on the advanced tab
  • Select the advanced setup option
  • Click on the remote management option
  • Tap on the checkbox to turn remote management off then select apply to save the changes that you have made.

Problem 4: Cannot connect to guest network


When you are unable to connect to the guest network that you have set up on your NETGEAR R6300, you should perform the following solutions;

  • Contact your Internet Service Provider to confirm the status of your internet
  • Check through the network settings of your devices and ensure that you have enabled the Wi-Fi feature and confirm that your airplane mode feature is turned off
  • Unplug the power cable from your NETGEAR R6300 router, wait for 30 seconds and then plug it back in to restart your router
  • Reset your NETGEAR R6300 router to its factory settings by pressing and holding the reset button for about 10 seconds
  • Connect your devices to check whether it works now

Once you have finished doing this, you should be able to seamlessly connect to your guest network

Problem 5: Error message- ‘router not found’ when trying to install my NETGEAR R6300 router using the Nighthawk app


  • Log into your NETGEAR R6300 router
  • Join your NETGEAR R6300 router’s default Wi-Fi network on your mobile device. The default network details are on the label at the back of your router.

error message

  • Try re-installing your router one more time and look into the issues displayed
  • For a Wi-Fi off issue, press the Wi-Fi on/off button and check on the LED lights
  • Connect your devices to your main home network and then try using the app again

Once you have completed all of these steps, you should be able to freely and easily install your NETGEAR R6300 router.


Will my NETGEAR R6300 router be compatible with 802.1.1 a/b/g/n?

Yes it will. The NETGEAR R6300 Wi-Fi router is backward compatible with legacy standards that are similar to the one it uses.

What is the point of having the latest firmware on my NETGEAR R6300 Wi-Fi router?

The latest firmware update is important for your NETGEAR R6300 router because it can help increase the functionality, performance and stability of your network. Also, it is significant in helping you repair connectivity issues on your router.

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