Can Asurion track stolen phones?
Yes. Asurion can track a stolen phone using the IMEI. The international mobile equipment identity is the number that is unique to every phone across the globe.
When a phone is stolen, it is normal for one to go into panic mode. The thought of losing an expensive phone and having your personal data exposed can leave you confused. If you are in this situation and have been working with Asurion, you are in luck. This is because the phone insurance provider can replace your device as long as you follow the necessary procedure. Here is more!
Table of Contents
What you should do when your phone is stolen
Knowing how to handle the theft of a phone can prevent you from confusion. Start by calling the phone using another device to determine if it has been switched off or not. If the phone is still on, you might have misplaced it. Try to retrace your steps before taking any further action. If you had set the phone in silent mode, you could use the carrier’s app to override the ringer settings.
Alternatively, consider sending a text to the phone. Do this if you suspect that the phone is misplaced and has not been stolen. Someone might find it and reach out to you if your texts display on the screen. You can also try tracking the phone using the find my phone feature. This is a useful feature that is built into most phones. It can help you ring or lock the phone remotely.
You can prevent access to your personal data by erasing it remotely. Do this as soon as you realize that the phone has been stolen. Some thieves use particular boxes to block cell phones from cellular networks. This can make it hard to wipe the phone if you take too long. You can erase data from your phone remotely through the find my iPhone feature if the stolen device is an iPhone. If it is an Android device, access your Google account using another device and erase the stolen phone.
You should also alert the police of the theft. The police report can be useful when you file a claim. Get in touch with Asurion if you have been paying for phone insurance. This insurance provider can save you money since they can compensate you for the phone so that you don’t have to buy another one.
How Asurion handles claims on stolen phones
One of the things that make many people choose this phone insurance provider over others is its coverage. It covers not only damage and malfunction but also theft and loss. If your phone has been stolen, get in touch with Asurion so that you can file an online claim. Describe what happened to the phone and give all the required information so that the insurer can approve the claim. The process should take you at least ten minutes.
When you file the claim, Asurion will appoint an investigator that can look into it to confirm that the theft is legit. This insurance provider can then use the IMEI to track the stolen phone. Every phone in the world has the international mobile equipment identity integrated into it. This number is usually printed in the phone’s battery compartment, and it comes as a 15 digit number. One can also find it by dialing a certain number on the dial pad. No two smartphones in the world have a similar IMEI number.
The IMEI acts as a fingerprint that is used to identify each phone which a certain company makes. In case of a stolen phone, the insurance provider can track IMEI and block the phone, rendering it useless. This means that the phone can no longer work even if the person who stole it changes the sim card. Unlike a SIM, which can change, the IMEI number cannot change since it is used to track the hardware. The insurance provider can use the IMEI tracker to track a stolen phone. Once it types in the 15 digit number, it can find the stolen phone’s location on Google Map.
Find out what Asurion will charge you
When you start working with Asurion, you have to pay for the insurance cover every month. The monthly fee ranges between $9 and $14, depending on the carrier you got the phone from. When the phone gets stolen and you file a claim, you will have to pay a deductible. The amount charged varies based on the value of the phone. If the stolen phone was expensive, you should expect to pay a high deductible while filing the claim. This can range between $9 and $249.
A summary of how to track a lost or stolen phone
Use the find my device feature |
This feature is available on Android devices. You can go to your account and use it to track the phone. |
IMEI number |
This number is unique to every phone. Insurers use the IMEI tracker to track down lost phones. |
Use Google maps |
If the lost cell phone is an Android device, you can track it using Google maps. Apart from making it ring, you can also lock it or erase it remotely through this option. |
Use a smart home speaker |
If the phone is misplaced somewhere around you, you can find it using this option. |
Conclusion
According to data from Asurion, more than 7 million phones were reported lost or stolen in 2020 alone. You can avoid the anxiety that comes with losing your phone by paying for insurance. Asurion covers theft and loss and can even track a stolen phone using the IMEI number.
FAQs
Does Asurion blacklist stolen phones?
Yes. This insurance provider can blacklist the phone such that it becomes useless. Once it is blocked, no one can use the phone.
Will Asurion replace stolen phones?
Yes. Since this insurer covers stolen phones, it can replace it. You only need to file a claim detailing all the necessary information, pay the deductible, and wait for confirmation.
