Can I use my own modem with Xfinity?

Yes, you can but you need to first check on the xfinity my device info to see whether it is compatible for xfinity voice and internet. It is however, recommended that you go with Xfinity wireless gateway as they offer various value added services like their Wi-Fi management platform – xFi.

What to do when using your own modem

The first thing before you head to the market for a modem for your internet is to login to the xfinity website and checking out whether your modem is compatible at the My Device Info tab. The tab has a list of approved cable modems that you can use.

Next, check whether xfinity offers services in your area and the available offers. You don’t need to be an xfinity customer to access their site. However, you will need a ZIP code and download speed to get the right information.

Once on the page you can use filter like download speed, and voice/telephone enabled to find the right device. You can also filter for DOCSIS channels/version and brand. If you find a compatible modem you will see a message under the thumbnail image with key information about the device like device type, and download speed. Non-supported devices will not appear on the site.

If you opt for your own modem you should also note that Xfinity places the burden of ensuring its safe and secure to you. This means you should ensure that the modem you are using has the latest hardware and it supports the latest Xfinity internet speeds. You will also be responsible for any troubleshooting to the device or following up with your manufacturer’s manual.

Replacing Modems and TV Boxes

After sometime you will notice that your modem or TV box has become old and is need of replacement. Such kind of devices tends to hinder you from receiving fast internet or all the channels in your TV box. If you have being renting out your modem, than the next step is to log in to their website and request a modem update. This allows you to get the latest modem offerings.

If you have a TV box simply go to channel 1995 and follow the steps therein to order a new TV box. You will have one shipped to your home. You can also visit any of the Comcast service centers for this. Replacement of your existing hardware is important so that it can support the latest digital technologies in the market. If you are an xfinity customer and have rented out a device than the company does the replacement for you.  The best part is that the company does not charge you anything for a new replacement, it is absolutely free. You can than schedule professional installation.

For the TV box note that if you do not replace your TV box by getting the latest one, you may start losing out on some HD channels. If you have multiple TV boxes than head to channel 1995 and it will inform you whether your box is compatible with upcoming changes or is need of replacement.

The xFI gateway

The xFI is one of the latest pieces of technology for xfinity customers. It combines a Wi-Fi router, internet/voice modem into one fast and reliable piece of equipment. The gateway will also give you access to simple and exclusive tools like the xfinity free app and other advanced products like the xFi pods and advanced security.

The xFi wireless gateway xB3 supports speeds of up to 700Mbps while the xB6 carters for 1Gbps. You than have the 3^rd generation XB7 which supports speeds of up to 2.5Gbps. Once you become an xfinity customer you have the option of renting out the xFi gateway.

The gateway comes with the benefit of extensive coverage for your who house with the option of extending coverage via xFi pods. This will work seamlessly with your gateway and ensure that the whole house is covered. The other cool benefit of getting a gateway xFi is that you get to access millions of xfinity hotspots from across the country meaning your cellular phone will constantly be connected to the internet for free.

You can control the gateway via its app which is free and easy to use. The app allows you to setup your home network and you can manage devices through it. You can also setup parental controls and even pause your Wi-Fi use when it is bedtime or dinner time. You will also get 24/7 customer support and get regular updates so that your device is always up to date.

Xfinity internet pricing

Internet package	Downloads speeds up to	Introductory price
Performance starter	50Mbps	$25/mo.
Performance	100Mbps	29.99/mo.
Performance Pro	200Mbps	$34.99/mo.
Blast!	400Mbps	$59.99/mo.
Extreme Pro	800Mbps	$69.99/mo.
Gigabit	1,200Mbps	$79.99/mo.
Gigabit Pro	2,000Mbps	$299.95/mo.

The best package for those with more than 20 users and who do heavy downloading is the Gigabit Pro. You should check with the company on whether the plan is available in your region as it may not be available in all states. Xfinity internet is reliable and fast and this can be confirmed by various speed test done on the connection

Conclusion

Having a modem allows you to connect to the internet. A router can then be used to distribute internet to your various devices. If you do not like the modem offered by xfinity than you can go to their website and check whether it is supported. This can be done on the My device tab.

FAQ

What modems are compatible with xfinity?

You can go with Motorola MB8600 with a speed of 1,000Mbps and 32×8 channel bonding, Netgear CM400 with 100Mbps and 8×4 channel bonding, ARRIS SB6183 with 400Mbps, and 16×4 channel bonding, and the Netgear CM1150V with 1,200Mbps and 32×8 channel bonding.

Can you use any router with xfinity?

No, you will need to check whether you router is supported by the Xfinity network by going to the My Device tab on their website

Can you use your own router with xfinity?

It will depend on whether it is supported by xfinity or not. If it is then you can use it

Do I need xfinity modem?

You need a xfinity modem to connect to the internet but there are device that offer you a combo of router and modem in one unit

Where can I buy an xfinity modem?

You can find xfinity compatible modems from various stores like Amazon

Will xfinity replace my modem?

If you have rented one from xfinity than you can have it upgraded on their website