(Solved) Xfinity Modem Blinking Blue

The Comcast Cable Communications industry is one of the greatest ISPs in the state and it is widely known for producing high quality products. Xfinity is one of the trading names used by the industry and it has been in the market for over 50 years.

Over the last few years, a number of users have complained that they are unable to connect to the internet using the Xfinity modem. In addition, they have reported that the US/DS light that appears on the router blinks on and off. When there is a blinking blue light on your router it is a clear indication that there is something wrong with your internet router and this could be blocking the connection to all your other devices.

When you are experiencing your Xfinity Modem blinking blue, you could secure the internet by reinitializing your modem or directly plug-in your modem to your computer. These steps are guaranteed to connect you back to the internet. If the problem still persists, you can directly contact the support center of your ISP.

Before we go on, let us find out some of the possible reasons why your modem is blinking blue

An issue with the splitter. Most modems or internet connection outlets make use of a splitter. This splitter functions by distributing the connection that is incoming into 3 different fragments. There is the segment that will connect to the TV. The segment that will connect to your phone, and finally the segment that will connect to your Modem or your Wi-Fi. If this splitter gets damaged, or perhaps, it fails to properly function, your connection will definitely be blocked.

There could be an outage on the end of the service provider. There are some cases whereby the problem stems from the end of the service provider. There may be a disruption or an interruption from the ISP’s end and this may be the reason why the US/DS indicators are blinking. It is important that you confirm if there is any service that has been scheduled from the service provider. You can look up any information of a scheduled maintenance service on the website of your service provider.

Your modem could be defective. This is yet another possible reason why you are facing this certain issue. There are cases whereby the Xfinity modem got faulty after numerous power surges. This modem can easily lose the basic functionality features and this will in turn avert the connection of your internet. At the end of the day any attempt to connect your modem to the internet will not succeed.

The wires could be loose. This factor is often overlooked and it is one of the major reasons why your modem could be blinking blue. It is important that users confirm that all of the wires are securely connected to the modem in a properly arranged manner. Each of the wires should be fastened in the right openings. Sometimes, just a cable that is connected loosely could end up preventing your modem from connecting to the internet.

Fixing the Xfinity Modem Blinking Blue

Now that we have highlighted some of the different problems why your modem may be blinking blue, we should move onto the possible solutions. As a user, it is important that you ensure that you have implemented all of these solutions in the exact order that is listed.

Solution 1: Reinitialize the internet of your modem

This is the first and the most standard step that you can take when trying to fix the issue that you are facing. This is a troubleshooting option that requires reinitializing the gadget by cycling power to it. This step requires you to

Free up the power from the router of your internet by unplugging it

On your internet router, you must press onto your power button for at least five seconds

Next, you can connect to the power by plugging in the power and then wait for the internet service to begin.

Solution 2: Directly Plug In

Another factor that could be causing a disruption to the internet could be the splitter. The splitter works in splitting the internet cable, and this tool could be faulty. This means that the splitter may be preventing the internet connection from being accepted. That is why it is necessary that you directly connect your cable to the internet modem. From here, you should confirm if the problem is still persisting. If the problem is no longer there, this means that the splitter that had been used had malfunctioned.

Solution 3: Get in touch with the customer care support

If this issue is not eliminated, even after trying out all the general troubleshooting methods mentioned in this review, the issue could probably be generated from the end of the ISPs. That is why it is advisable that you get in touch with your internet service provider. The team could decide to correct the issue from their end, but if it is more technical, a technician could be sent to your home or office to handle the problem that you are facing.

A Summary Table on How to Fix Xfinity Modem Blinking Blue 

Conclusion

Comcast is one of the best service providers when it comes to the internet and users get to benefit from home installations that work on internet systems that are wireless. Whenever there is an internet connection that is wireless, this issue often stems from your router. The troubleshooting steps mentioned in this article are guaranteed to solve the root problem. In the case where the problem is coming from the ISP, early communication with them will definitely help to eliminate the problem.

Frequently Asked Questions

1. What lights should be flashing on my Xfinity modem?

The basic lights that you should be looking out for is the Power light as well as the Online light. Both of these lights should just be on and not blink on or off. If the power light is flashing, that means that you have no light. The same applies to the online light. If this light is blinking this could mean that you have no internet or perhaps your model may be looking for a signal.

2. What does it mean when there is an orange flashing light on my Xfinity modem?

This simply means that your internet hub is connecting to the internet. This is also the Ethernet port on your hub.