How to Solve PS3 DNS Error 80710102
There are two main ways to fix the PS3 DNS error 80710102. One way is to disable universal plug-n-play on your router. Another way is by changing the DNS address on your router. Both methods are easy and involve simple steps that you can follow.
Imagine you are in the middle of a very engaging game and you suddenly get cut off of the network. Maybe you’re having a difficult time logging into PSN on your PS3, or you keep getting disconnected every time you log in. Frustrating right? Although the PlayStation 3 is arguably a powerful gaming console, it is no exception to such problems. These particular problems are a result of the DNS error 80710102, which’s very common with the PlayStation 3.
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What Does DNS Error 80710102 Mean on PS3?
A DNS is a Domain Naming System that translates a device’s domain name to an IP address. This helps identify a device within a network and makes it easier for internet servers to best guide the device through the network. A DNS error normally occurs when there is an issue with the IP address. The DNS error 80710102 in particular, occurs when the PS3 is attempting to connect to the internet. This means that the PlayStation 3 is unable to connect to the internet using its current IP address.
Causes of DNS Error 80710102 on PS3.
A DNS error is not a hardware issue but a problem with the software. It usually has to do with the internet. There are three reasons for a DNS error 80710102 being displayed on your PlayStation 3.
One of the reasons could be that your router or internet server does not accept your internet IP address. This means that your PS3 cannot be identified within the network and so cannot connect to the internet.
Another reason could be that the internet settings are wrong. Incorrect internet setting prevents access to the internet and could cause the DNS error on PS3.
Lastly, one more reason could be your wireless connection. It is a known fact that wired connections are more stable than wireless connections, given that they are less prone to interference. A poor wireless connection could be the reason for your PS3 failing to gain access to the internet.
Solutions to Fixing The DNS Error 80710102 on PS3
Given the probable causes of the DNS error 80710102 for PS3, there are two main methods of resolving the issue. The table below summarizes the steps taken for both methods:
Method |
Steps |
Disabling universal plug-n-play on your router.
Note: Ensure your console is connected to the console port in your router. |
· Open the browser and search for your router’s IP address.
· Log in to your Router · Console application will be shown in the browser window. · Click Password>UPnP>Disable>Save · Log out of your router and restart the PlayStation. · Check if the problem is resolved.
|
Changing DNS address on your PlayStation 3 |
· On PS3 go to Settings>Select Network>Click on Internet Connection>Yes>Custom
· On a wired connection click on Auto-Detect. On wireless connection select your wireless security type (WEP/WAP/WAP2) and enter the network password · Under IP address setting, for DHCP hostname click Automatic and Do Not Set · Set DNS settings to Manual · Enter primary DNS numberandsecondary DNS number to OpenDNS values. · Set MTU to Automatic · Set proxy server to Do Not Use · Enable Universal Plug-n-Play · Press Xon the console to save your settings and again to test the connection. |
Other troubleshoot solution you could also try are:
Disable Media Server connection on PS3 (Settings>Network settings>Media server connection>Disable)
Restore the default settings on your PS3 (Settings>select System Settings>click Default Settings)
Switch from a wireless connection to a wired connection.
Conclusion.
DNS errors are very common. They mostly have to do with software issues, not hardware and are linked to internet issues. The DNS error 80710102 is common for PlayStation 3. Luckily the two methods should resolve the issue if you follow the processes step by step. You could employ either one or both of the methods.
If the error persists even after trying both methods, as well as the, troubleshoot solutions stated above, consider contacting customer support. Alternatively, you could check community forums like Reddit and Quora to find out other solutions tried by other users.
Frequently Asked Questions (FAQs)
1. Is changing DNS safe?
Manually changing your DNS setting is normally not a problem, or a security risk. It would be risky if it was done by an unknown third party like a hacker. Just ensure that when you change your DNS you change it to a reliable DNS.
2. Which DNS servers are best?
The most preferred DNS servers to change yours too are OpenDNS and Google DNS, they are public DNS but reliable.