How to Solve the “No Cast Destination Found” Problem on Chromecast
There could be varying reasons why you keep seeing “No cast destination found” when using Chromecast. Depending on what the reason could be, the solution varies as well. So you first have to take time to figure out the cause of the problem before you can determine the best solution.
Chromecast is another one of Google’s great inventions. You can now stream content from your phone’s or PC’s browser and view it in a higher resolution, on your TV or large monitor that has an HDMI port. But as always, in technology, there is always a glitch here or there, sooner or later.
For example, you’re excited to stream your favorite movie, you even have the popcorn ready, but when you try to cast the movie from your phone or PC,the words “No cast destination found” appear. Frustrating right. This is a common problem when using Chromecast. It means you can’t cast because Chromecast devices can’t be seen by your Google Home app on mobile or Chrome browser on your PC. There are various reasons why this could occur.
Table of Contents
Reasons for “No Cast Destination Found” and How to solve Them.
Before diving into the possible reasons ensure that the display device (e.g. TV) and Chromecast device are on. Also, ensure that the display device is set to the same HDMI channel Chromecast is plugged into. If they’re on and properly connected, but you can still see the same statement, “No cast destination found”, the following may be some reasons.
1. The Chromecast device is not correctly set up.
If the Chromecast is incorrectly set up, then it may not be seen on Google Home App and hence the mobile or tablet cannot cast sites.
Solution: If you cannot verify Chromecast device is set up correctly, try rebooting the router by unplugging and plugging back after a few minutes. If Chromecast set up is still not verifiable, factory reset Chromecast using these steps. By doing this you can verify the Chromecast setup is correct by redoing it from your mobile device following these steps.
2. Trying to cast from an application not supported by Chromecast.
If an application is not Chromecast enabled, you will not be able to cast anything from that app. Examples of apps that are Chromecast enabled are like Netflix or YouTube.
Solution: If you are using Chromecast enabled apps that are up to date, and Chromecast that has been set up correctly, then you should be able to cast from your mobile phone.
3. Using a different browser from Chrome on your computer or laptop.
Unlike your mobile that uses Google Home App, Desktops and laptops cast using Google cast menu, which is built into the Google Chrome browser. Hence trying to cast from a different browser won’t be possible.
Solution: When using a desktop computer or laptop, only cast from Chrome. If you do not know how to, follow these steps here.
4. If your computer, laptop, or mobile are not on the same Wi-Fi network.
If your devices are connected to different networks, then Chrome will not be able to see the Chromecast device.
Solution: Connect your computer/mobile to an available network, access the cast menu, click on the cast button and look for your device. Once you found your device, set up the Chromecast device such that it is connected to the same Wi-Fi network on your computer/mobile.
5. Using an outdated Chrome browser.
An out of date chrome may not support casting or Chromecast, as a result, it may not be able to identify.
Solution: On chrome browser, search chrome://chrome, this will show you if there is a need to update the browse. Click Update Google Chrome, so your browser can be the latest version.
6. Virtual Private Networks (VPN) or Proxy Servers
Chromecast devices cannot communicate properly with your laptop over such networks. This could be a reason you cannot find the Chromecast device.
Solution: Disconnect the VPNs and proxy server. If you need assistance refer to your service provider for instructions.
7. Outdated Antivirus Software and firewalls
While anti-viruses’ and firewalls are meant to keep secure our computers, they can sometimes interfere with harmless connections especially when they have not been updated. So, they could interfere with Chromecast’s connection.
Solution: Update your Anti-virus and firewalls. You can contact your internet provider for help updating the firewall if you’re renting a wireless router. If you own a router, check under firewall settings.
If you examined all possible reasons and tried solutions, but, the problem persists, you may have to factory reset the Chromecast device using either one of the following methods:
Method |
Steps |
Factory reset from the Chrome device. |
· Hold down the button on the Chromecast device for about 25 seconds, while Chromecast is still plugged into the TV.
· LED lights will flash red lights · Release the button once the lights turn to white blinking lights, and the TV goes off. · Rebootsequence will begin. |
Factory reset from Google Home App. |
· Open Google Home App
· From the Homepage, select Chromecast device to reset · From the top right corner, tap Settings · Tap the three vertical dots (the More button) · Click on Factory reset (Android) or Reset (iOS) · To confirm, tap Reset. |
Conclusion
If none of the solutions discussed in this article work, and the problem persists, you could look at what other people have tried doing from Google’s help forum. Alternatively, you could contact customer support with feedback about Chromecast.
Frequently Asked Questions (FAQs)
1) Can I set up Chromecast on my laptop or computer?
No, setting up Chromecast can only be done via mobile phone, using Google Home App. Setups on computers and laptops are no longer supported.
2) Do I pay a subscription to Chromecast?
No, you only pay for Chromecast when purchasing the device for the first time. You do, however, have to pay the subscription for streaming services like Netflix to use them.
