How to remove devices from my AT&T wifi

When you install a home or office wifi network, it’s not limited to the walls of your home or office. It can extend more than 300 feet from your wireless gateway which means your neighbors and other people outside your home can gain access to your wifi network.

You can remove devices that connect to your AT&T wifi network by blocking the devices, changing your wifi password, hiding your network name, or disabling your SSID from broadcasting in the available networks.

How to block devices from connecting to your AT&T wifi

  • On your web browser type in http://att.wirelessinternet
  • Enter your admin login details then click ‘Login’
  • Click on ‘Connected devices’ to display the number of devices connected to your wifi network
  • Next to the device, you want to block or remove click the ‘Block Access’ box
  • Then click ‘Apply’
  • Click ‘Ok’ to confirm the device has been blocked
  • You can check the blocked devices in the ‘Blocked wifi device’s’ panel at the bottom of the Connected devices tab

How to block devices from connecting to your hotspot

  • From a device that is connected to the United express network, sign in to your AT&T wifi manager
  • Click on the ‘Connected devices’
  • Click on the device you want to remove and click on the ‘Block device’ button
  • You will be prompted to confirm if you want to block so you should click on the ‘Block device’ button again

How to view and manage devices

You can use manage device settings when you want to reset or configure your device, add a device description, or make changes to a specific device on your network. However, you can only manage devices after you assign them a user.

View devices connected to your network

  • With the smart home manager, you can see the devices connected to your wifi network and even their names and the connection type.
  • Go to your smart home manager
  • Click on ‘Network’ then select ‘Connected devices’. The only devices displayed are those connected to your network
  • Click on the device if you want to view it. When you’re here you can make changes to the device’s name.
  • However, if your smart home manager can’t identify a device, it will be listed under the Other category.

Wifi network security

The wifi network for your home or office extends its signal to the outside and anyone can hack into your network if it isn’t secure. This means they could:

  • Slow down your PC and the cause a slug in your internet speeds
  • Infect your computer and other connected devices with a virus
  • Monitor the websites you visit
  • View private data and confidential files on your computer and other devices connected to your wifi
  • Read your emails and other messages
  • Perform illegal activities and send spam
  • Steal your usernames and passwords

How to secure your wifi network

Turn on your wifi network security

To ensure that your wifi network is properly protected, you need to make sure you enable network security. This will require you to enter a wifi password to connect you to your and any other device that wants to use your network.Your AT&T wifi gateway comes set with the security ON and the WPA set on Default. To ensure optimum performance, you should have a single wifi network name and password for both band frequencies which means you’ll only have one network.

  • Go to your router settings
  • Click on ‘Home network’ then select ‘wifi’
  • Enter your device’s access code in the ‘Access code’ slot on the side of your router
  • Makes sure your user ID is ON
  • In the ‘Security’ section, click on WAP-PSK from the list provided
  • In the ‘Key entry’ slot, enter a new password(s)
  • Click ‘Save’ to enable your wifi network security. You can now connect all your devices using the new password.

Hide your wifi network name

Every time someone searches for the available networks in your area, your wifi network name will show up. Hiding its name will make it harder for people to hack into your network or connect to it accidentally.

To disable your SSID broadcast:

  • Go to your gateway settings
  • Where it’s indicated ‘key things to do using your gateway’, click on ‘Wireless’
  • Scroll to the ‘User network’ section for both the 2.4 GHz or 5 GHz bands
  • In the slot for SSID broadcast, click ‘Disabled’ from the drop-down options
  • Click ‘Save’
  • Enter the device access code that you’ll find on the side of your wifi gateway
  • Click ‘Submit’. This will disable your SSID so your name will no longer appear on the available wireless network screens.

Use an antivirus and firewall software

Installing firewall and antivirus software on all the PCs and other devices that have access to your network and regularly updating this software will ensure your network is secure at all times.

Try advanced security options

If you’re tech-savvy and have advanced network knowledge, you can turn on the Mac address filtering to make your home network more secure. However, this process should be performed by advanced users. You’ll first need to collect the MAC addresses for all the devices you want to have access to your home or office network.

  • In your gateway settings, click on ‘Home network’ then select ‘Mac filtering’
  • Enter the device access code you’ll find on the side of your gateway
  • In the Mac filtering type, click on the drop-down arrow and select ‘Enable’ on the radio frequency you want to Mac filter
  • In the Mac filter entry, you can either select your device’s Mac addresses or enter the Mac addresses manually in the slot provided, then click ‘Add’
  • Click ‘Save’

AT&T slow internet

Bandwidth restriction by AT&T
Pay for a faster plan
Too many connected devices
Reduce the number of connected devices
Allocate the 5 GHz band to devices that use more bandwidth and 2.4 GHz to those the use less
Wifi interference
Secure your wifi network


It’s very easy to remove unknown devices from your wifi network using the smart home manager that you can freely download on your Android and iOS devices.


How many devices can be connected to AT&T wifi?

10 is the maximum number of devices that can be assigned by the DHCP server running in your AT&T wifi gateway.

Why is my AT&T wifi so bad?

Slow internet connection could be caused by device problems, router issues, apps, wifi latency, or you haven’t paid for a fast enough plan.

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