How to remove devices from wifi sky

Over the last several years, router security has improved tremendously and now you can secure your wifi network better. However, if someone gains access to your network whether a remote hacking or your next-door neighbor, it will be very easy to compromise the connected devices.

The good news is there are easy ways of significantly reducing this risk and removing the devices from Sky wifi by logging into your hub and changing your Sky broadband password. Then you’ll need to disconnect all your devices and reconnect them using the new password you’ve just created.

The Sky broadband hub router

This Sky router supports dual-band wifi connectivity and you can connect up to 64 devices at the same time. It uses 8 built-in antennas to provide excellent wifi coverage and performance. You can use the 4 gigabit Ethernet slots to connect your wired devices to your network.

Types of Sky broadband services you can opt to use for your router

The actual download speeds will depend on the distance between your router and the nearest green cabinet.

Sky broadband plan
Ave. download speed
Ave. upload speed
Essential broadband
11 Mbps
0.8 Mbps
Superfast broadband
VDSL2 (fiber to the cabinet)


18 Mbps
Ultrafast 1 broadband
G. fast and full fiber


27 Mbps
Ultrafast 2 broadband
G. fast and full fiber


45 Mbps

How to remove devices from your Sky wifi

  • Open your browser and type in the IP address for your control panel login page
  • Enter your admin username and password
  • Click on the ‘Advanced’ tab then select ‘LAN TCP/IP setup’ on the horizontal menu below
  • Scroll down to the ‘Address reservation’ section then click on ‘Add’. This will display a list of all the devices connected to your network. Take note of the device’s IP addresses of the devices you want to remove from your wifi.
  • Click on the ‘Security’ tab then ‘Firewall rules’ below that tab
  • Scroll down to the ‘Outbound services’ section then click ‘Add’
  • A page will open and under the IPv4 settings change the following drop-down boxes:
  • For Service change to ‘Any (All)’
  • For Action change to ‘Block always’
  • For Access from change to ‘Single address’
  • Once you’re done type in the device’s IP address next to the ‘Source IPv4 LAN start address’
  • Click on ‘Apply’ to affect the changes and remove the device from your Sky wifi network

Reset your Sky wifi password

  • Before you can start to change your wifi password, you should first disconnect all your devices from your hub since you’ll need to reconnect each device using the new password you’re going to set.
  • Check to see if you’re connected to your Sky broadband
  • Open a browser and type in
  • Click on ‘Wireless’ or ‘Wifi’
  • Enter your admin username and Sky password depending on the hub you’re using. If it doesn’t work, reset your wifi password using the following steps:
  • Press and hold the reset button for about 10 seconds on your hub
  • Wait for your hub to restart again and your username and password will be reset to default

Remember all the hub settings you had changed will be reset including the password you used to log into your hub.

Change your wifi password for logging into your hub

  • You’ll need a username and password to log into your hub and change its settings. If you want to change the default username and password on your Sky router:
  • Make sure you’re connected to your Sky broadband
  • Open a browser and type in
  • Enter your default username and password if you haven’t changed them. If they don’t work reset using the steps above then try again
  • Click on ‘Maintenance’ then go to ‘Set password’
  • In the Old password slot type in your current password
  • In the New password slot type in your new password then repeat the new password again
  • Click ‘Apply’ to save the new password
  • Now you can reconnect all your devices to your wifi using the new password

How to see the devices connected to your Sky wifi

  • Open your Google wifi app
  • Click on the tab and the ‘Devices’ icon
  • Go to the Network screen and you’ll see numbers displayed next to ‘Devices’ that you’re network’s internet traffic between your wifi point
  • Below your network name is a list of all the devices connected to your wifi network
  • Click on the specific device you want to see its details

Safety and security on your wifi

You use the internet to do everyday activities like shopping online, banking which makes it very convenient, communicating, entertainment, and learning even for your kids. Sky makes sure you have all the tools you need to protect your personal information and ensure that you and your family are safe when online. Most of the time we don’t think of the risks to your privacy and security when you connect to free wifi in hotels, airports, or coffee shops.

Here are reasons why you shouldn’t connect to public wifi:

  • Lack of basic wifi security. You don’t need a password to connect to public wifi which makes it insecure. You can connect to a password-free wifi access point and do whatever you want.
  • Hackers can connect to free wifi. Even if you’re not connected to a fake wifi access point, your device is visible on the network and this makes you a target for hackers. A hacker can drop malware on your device that can cause serious damage.
  • Location trackers risk your privacy. Using public wifi makes it easy to track the location of your phone even when you aren’t connected to wifi but just in the area. Wi-Fi hotspots gather info from your device that is kept for a long time and use your device’s unique identifiers to track your location.


There are many reasons why you would want to remove a certain device from your Sky wifi, but it’s necessary if you don’t want people to illegally access your wifi.


Is Sky broadband secure?

Sky broadband unlimited and Sky fiber customers get McAfee internet security free for the first 12 months which covers 3 computers and provides malicious software to protect your personal info.

Does Sky broadband block VPN?

It doesn’t actively block VPN connections, but you might have problems with its filtering service.

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