How to fix Google Voice call button greyed out

One of the popular Google products that have existed for a long time is Google voice. Using this telephone service can save you a lot of cash when making calls.

Though Google voice is cheap, you may experience some problems when trying to make calls. One of the issues that many report is the call button being greyed out. This can make it impossible for you to make outgoing calls. You can solve this by switching browsers, signing out of your Gmail account, then signing in again, or clearing your browser’s history, cache, and cookies. Find out more!

Making Google Voice calls

You can either make a Google Voice call from a mobile device or a computer. If you prefer using your laptop to make such calls, start by clicking here and look for the calls tab. Look for the contact that you would like to call from the call list. Once you identify it, you can simply point on the name then click call.

If you cannot find the name on the call list, use the search bar to find their number. You can enter their number or name in the field provided, then dial the number using the keypad. The last step is clicking on call. Apart from domestic calls, you can also make international calls by using Google Voice via your computer. In this case, you should key in the country code before the international number you want to dial.

Making voice calls through a mobile device such as an iPad or iPhone is also a straightforward process. You only need to open the voice app on your device and click on calls at the bottom part. Find the name or number of the person you wish to call, then click on dial. If you cannot find the person’s name on the call list, you can use the search bar to locate their number. In normal circumstances, the call button should not be greyed out and should be clickable.

What to do when the Google Voice call button is greyed out

If you normally use the web interface on your computer to make calls, but the call button is greyed out, you may not be able to proceed without making some changes. When the call button is greyed out, it becomes unclickable. Try the following.

• Switch your browser

Sometimes, the call button can be greyed out due to compatibility issues. Since most of the Google products are not compatible with every browser, using a different browser can help you make this call button clickable. For instance, if you have been trying to make the Google Voice call using Mozilla, you should consider using Google Chrome. This can eliminate compatibility issues and help you start enjoying making outgoing calls from the web interface.

• Sign out of the Gmail account, then sign in again

Open your Chrome browser and access your Gmail account. Look for the section that is labeled sign out. Wait for a few minutes, then sign into the Gmail account one more time. Check whether the call button is still greyed out.

• Clear the browser’s history and cache

Sometimes clearing the browser’s history, cache and cookies can help you solve performance issues. Doing this is from time to time is actually recommended. You can make the call button clickable by doing this. Before you clear the browser’s history and cache, beware that it will also remove crucial data, including saved passwords.

If you don’t want to lose such details, you can first jot them down before clearing the cache. If you have been using the Chrome browser, you can clear cache, cookies and delete history by clicking on the top right part of the browser. Look for the section that is written more and click on it. Go to more tools and then clear browsing data.

You can also pick a time range if you don’t wish to delete everything on the browser. If you want to delete everything, you should click on all time. Ensure that you check the boxes labeled cached images and files as well as cookies. You can now click on clear data. Close the browser for a few seconds, then reopen it. You can now check if the call button is no longer greyed out. Visit the Google Voice calls webpage so that you can try to make an outgoing call.

What to do when the Google voice call button is greyed out

Conclusion

The call button is an important feature you have to use when you want to make outgoing calls through Google Voice. If this button is greyed out, it will not work even when you try to click on it several times.  Whether you are using the voice app or web interface, you should find a way to make it clickable. Try some of the tactics we have discussed above and check if you can start making calls as usual.

FAQs

Can I unblock a number on Google Voice?

Yes. Go to the phone app, then click on more. Under settings, you should select blocked numbers. Click on the number you would like to unblock, then tap clear.

Can I make an emergency call using Google Voice?

No. Google Voice does not allow customers to make emergency calls.