How to Reset Xfinity Router

Over the years, there have been a number of users who have complained about the slow speed of their internet as well as different issues when it comes to the connectivity of their router or modem from Comcast. If you are experiencing any of this the best option is to reset your router.

If you occasionally use the Xfinity router and voice modems from Comcast, you may notice that the internet could get really slow or there could be no internet connection at all. That is why it is important to have information on how to reset an Xfinity router. If your internet connection is too slow, or perhaps it is not there at all, resetting your modem is a necessary option. The precise method that is used to reset your Xfinity router or modem will vary depending on the type of model that you are using.

For your Comcast router and modem combination, resetting your router back will revert it back to the standard factory settings. A Reset Xfinity router will take about 10 minutes, and it can be achieved by using the reset button, working with the Xfinity website, power cycling and even making use of your voice modem.

There are a number of reasons why, you will have to reset your Xfinity router. By identifying these reasons, you will be able to find out the best way to reset your router.

A problem with your modem. Your modem could be defective, and this could really affect your internet connection. A good way to fix your modem and get it up and running is by rebooting this device.

Installing a new device. One of the most common reasons why you are experiencing an interruption when connecting to the internet is, installing a new device. The new device could be slowing down the internet system or basically blocking the internet connection.

A change in your router settings. This is yet another common occurrence that could lead to a failure in your internet connection. It is not necessary; however, there are some users who change their router settings. This change could eventually affect your connection to the internet and you would need to reset your Xfinity router.

Resetting your Xfinity Router

Before you reset your router, it is important that you know that this action will clean out all the router configurations that had been saved previously. This includes the name to your wi-fi network, the password as well as all your login information. Your router will be restored back to the default factory setting. If you own a router/modem combo, this action will also reset your modem back to factory settings.

Step 1: Use the Xfinity Website

You can easily perform this action by using the website. First, using your PC, open a browser and on the address bar type in the digits From there you will be directed to the Xfinity site. To ensure that you correctly reboot your modem log in with the username ‘admin’ and for the password you can type in ‘password’. Toggle to the left side where you will see the ‘Troubleshooting’ option and click on it. A dropdown menu will appear where you should choose the option ‘Reset/Restore Gateway’. After this step, click on the button writer ‘Restore Factory Settings.’ As soon as you click on this, all of the settings that you had previously set up will disappear and your router will be restored to default settings.

Step 2: The Reset Button

Some modems from Comcast are designed with a reset button that allows you to perform a quick reset. This button could be found either at the front or the back of your modem. The position of this button differs depending on the model that you are using. The button, however, is always marked clearly. To safely rest your router, press onto the button for five seconds. To firmly push and press on this button, you can make use of a narrow object that is not metallic. Once you release the button, the modem will finalize the reset process in just a few moments.

Step 3: Cycling Power

For many of the modems that are not designed with a reset button, users can use the power cycling method. This is achieved by first shutting down your router or modem. Note that you should only shut down the component that is connected to your router or modem at that specific moment. Unplug your router from the power source and make sure that it is off for at least 10-15 seconds. As soon as you reconnect your modem, you should leave it off for at least 30 seconds before you turn on your router or computer.

Resetting the Xfinity Router
A problem with the modem
Reset using the Xfinity Website
New device installed
Reset using the reset button
Change in the router settings
Reset using the reset button or power cycling method


If your internet connection is painfully solved, you should know that this issue can be easily solved by simply resetting your router. You can directly contact your ISP for technical support services, or you can choose to do it yourself following the steps listed above. If you do not want to have a difficult time restoring all your previous settings, you must ensure that you back this all up.

Frequently Asked Questions

  1. What happens once I reset my Xfinity router?

A factory reset will revert your router back to the original settings. This includes your Wi-Fi name and password, just like it was when it was brand new.

  1. What is the default log-in for your Xfinity router?

On the address bar of your PC, type in the digits At this point you will be directed to a log in screen. The default username is ‘admin’ and the default password is ‘password’. Right after that click ‘LOGIN

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