[SOLVED] Xbox one NAT type unavailable –How to fix

The Network Address Translation (NAT) type of your Xbox one gaming console is what allows or restricts you from connecting and communicating with other players across your Xbox live network. Unfortunately, it is prone to connectivity errors. Let us identify what you should do when you get a notification that your NAT type is unavailable on your XBOX one.

The thrill of having and Xbox gaming console is found in being able to participate in multiplayer games seamlessly. It gets even better when you are able to chat and consult with your teammates to strategize during competitive games such as Fortnite, Call of Duty: Black Ops 4, Overwatch and so many others. An added bonus, would be the ability to react to your opponents when you win.

Unfortunately, there are times when you could be playing or chatting with other gamers and then you realize that you cannot really hear them. Other times, you may not even be able to create or join a party. This can be extremely frustrating and when you try to check for the problem on your Xbox one, you get a notification prompt that your NAT type is unavailable.

The only way you can fix this and continue with your game, is to troubleshoot your Xbox one. You can do this by; powercycling both your router and your Xbox one, enabling universal plug and play (UPnP) mode on your Xbox one, checking your Xbox live status and portforwading your Xbox one to change its NAT type.

But first, what does it mean when your NAT type is unavailable on your XBOX one?

When you get a notification prompt that your NAT type is unavailable on your Xbox one when you are trying to join or host a multiplayer game, it shows a connectivity failure. Simply, you are unable to play or chat with other players that are online in the Xbox network.

‘NAT type unavailable’ means that your XBOX gaming console is unable to check and verify the available NAT type and it cannot generate a Teredo IP address. A Teredo IP address is what your Xbox uses to determine where internet traffic should be sent when gaming and is often determined by your internet service provider. (ISP)

How can you fix this type of connectivity failure?

There is no universal fix for NAT type errors on your Xbox one. However, in the event that you are faced with such a situation while gaming, you should try out the following troubleshooting options;

Powercycling your router and Xbox one

When you get a ‘NAT type unavailable’ notification, the problem could either be your Xbox one gaming console or your router. For this reason, you need to reboot your Xbox one and your router. Rebooting simply restarts your device rather than erase their data.

To reboot your router, you should unplug it from the power outlet in your household and then reconnect it. As for your Xbox one, you do not have to disconnect its power cable but you can press and hold on your Xbox logo for a few seconds, give it a few seconds to rest and then power it back on.

Checking your connection status

For you to access multiplayer games, you need to be online on your Xbox live. At the same time, your router has be connected to the internet. Here, you should cross check your Xbox live service status and confirm your internet connection.

Your Xbox live service status identifies the status of your account and it will identify whether service is generally down. To understand the status of your router, you need to log into your router administration page and ensure that the problem is not from your internet service provider.

Enabling Universal Plug and Play mode

Universal plug and play is what is used to help your devices discover other gamer’s devices automatically. To enable UPnP mode, you need to log into your router. Once you have successfully logged into your router, you need to find the setting that will let you enable Universal Plug and play.

Testing the NAT type of your Xbox one

The NAT type on your Xbox one determines your connectivity during games. The three types are open/type 1, moderate/type 2 and strict/ type 3. When you test the NAT type of your Xbox one you are able to understand whether it is compatible with the one of other gamers on your Xbox live.

To test the NAT type, you check through the network settings of your Xbox one. The table below shows a summary of the compatibility of NAT types between Xbox gaming consoles that should guide which NAT type you choose for your Xbox while port forwarding so that you can access multiplayer mode.

	NAT type of other players Xbox gaming console
NAT Type of your Xbox gaming console			open	Moderate	Strict
	Open		ü	ü	ü
	Moderate	ü		ü	X
	Strict	ü		X	X

Allowing Teredo Tunnels on your Xbox one

Majority of the time, when you receive a NAT type connectivity error on your Xbox one, it is to do with IPV6. IPV6 is the communications protocol that your Xbox one uses to identify and locate similar systems on your live network and allows you to connect to them. Allowing Teredo tunnels on your Xbox one enable routing of data on the IPv4 protocol of your internet through your Xbox.

To do this, you should check your internet connection, asses your Teredo adapter and afterwards verify whether your router has been configured to allow for Teredo connections.

Hard resetting your Xbox one

If you have tried all the troubleshooting steps and none seems to work, you should try to restore your devices to factory settings. Hard resetting your Xbox one improves the speed of your User Interface and minimizes glitches in your game.

To do this, you need to press and hold the Xbox button on your console for a few seconds until you notice a change in the power lights turning from white to amber. The next thing would be to give it a few minutes to rest and then turn it back on and reconnect. This should fix your connectivity issue.

Conclusion

Aside from these troubleshooting options, you should constantly search for issues related to Xbox connectivity and see that other gamers are saying about them. When all trouble shooting steps do not work, your Xbox one gaming console may be faulty and needs repair.

FAQs

Why does my Xbox one say NAT Type is unavailable?

When the NAT type on your Xbox one is shown as ‘Unavailable’, it means that your gaming console is unable to generate a Teredo IP address. In simple terms, your Xbox one is unable to check what type of NAT Type is present.

Why do I have connectivity issues with the Strict NAT Type on my Xbox one?

If you are having any kind of problems on your Xbox one, it may be due to a glitch happening with your connection and you can solve this through a simple reboot. However, if your NAT Type is Strictit shows that there is some kind of restriction or blockage that is preventing your Xbox one gaming console from communicating properly as you play.