[SOLVED] Wi-Fi connected but no internet access android – How to fix

Your android device is vulnerable to wireless connection problems which often happen without really giving a warning. Let us take a look at what the possible causes to your phone or tablet being connected to the Wi-Fi but you are unable to access the internet are, and possible ways to fix this type of connectivity problem.

A strong internet connection is the only way to keep you seamlessly surfing through different platforms or to just get your work done. Sometimes, you may be trying to load a web page and you receive a notification that shows that you are unable to access the page because you are not connected to the internet. More often than not, this is a common problem that needs you to understand a few troubleshooting options so that you are able to continue accessing the internet when this type of connectivity issue occurs.

You can fix the ‘Connected, but no internet’ problem on your Android device by; confirming your internet and mobile data status, resetting the network settings of your device, troubleshooting your router and factory setting your android device.

As we get started, what could be causing a faulty internet connection on your android device?

There are times where your router may not be connected to the internet, a network clash between your Wi-Fi and mobile data, your device may be damaged, your router may be wrongly connected or Wi-Fi card may be unresponsive.These all cause are potential causes that prevent you from being able to access the internet even when your Wi-Fi is connected.

What troubleshooting steps can fix your android device when connected to the Wi-Fi but no internet access?

The following troubleshooting steps should help you fix a ‘connected, but no internet’ problem on your android device when it occurs;

Confirm your internet and mobile data status

As we have seen earlier in this article, a possible cause of your android device not being connected to the Wi-Fi but you are unable to access the internet is that your router may not be connected to the internet. In this case, you should confirm your PPPoE configuration details and ensure that your username and password are correct. Aside from that, you can check the status of your internet by connecting other devices to your router and establishing whether your phone or tablet is the only one with a network connection problem.

There are times where, you may not be able to access the internet when both your Wi-Fi and mobile data are on at the same time because this may cause a network clash. Here, you need to disable your mobile data and let your Wi-Fi run on its own. You can disable your mobile data either from your settings or from the task bar at the top of your phone.

Restart your Wi-Fi and check your settings

To fix your connectivity issue, you should try forgetting your Wi-Fi network on your android device and then reconnecting it.This action gives your device a new IP address that eventually reduces the network glitch on your phone or tablet.

Alternatively, you can reset the Wi-Fi adapter of your android device. Resetting the Wi-Fi adapter of your device flushes its DNS and it reassesses the configuration files in your device. This simply allows your connection to restart.

There are times where an alteration in your time and date settings may cause confusion in the network reception of your android device. You should change your date and time settings to the automatic option rather than manually input the time so that it can pick up the accurate date and time and network too.

Cross-check your router

When you have gone through the different troubleshooting steps with your phone without a positive outcome, there is a possibility that the problem may be your router. You need to log into your computer and change the wireless mode on your router. At times, your Wi-Fi card or android device may be old and that is why there is a communication barrier between your device and router. Changing your routers wireless mode should be able to fix your connectivity problem.

Additionally, you may need to reboot and reset your router in order to re-establish your internet connection. To reboot your router, you should unplug it from the power source and then plug it back in to allow it to restart. Also, you can reboot it from the administration page designed by your router’s manufacturer. After this, you can reconnect your android devices to the Wi-Fi and ensure you are able to access the internet.

In the event that either of these two alternatives are in vain, you should reset your router. Depending on the design of your router, the rest button is either on the back or side. You should press it for a few seconds and observe the behavior of your router’s light to determine whether it is connected to the internet or not.

Reset the network settings of your device or factory set it

Sometimes, your network settings may need to be cross checked in order to find the solution to your problem. For this reason, you need to rest the network settings of your device. This will erase all previously accessed networks and you start afresh. Once you have done this, you should try to connect your devices and check whether your internet connection is back.

If you have gone through all the troubleshooting steps and the connectivity problem in your android device still persist, you should factory set it. However, you should ensure that this is your last resort.

Conclusion

The steps above should be able to fix the connectivity problem on your android device.  However, in the event that none of these work, the problem could be with the hardware itself. If this is the case, you should check with your manufacturer for diagnostics and repair of your device. Alternatively, you can replace it with a newer one.

FAQs

Why is my Samsung S7 connected to the Wi-Fi but I cannot access the internet?

When your Samsung S7 is unable to connect to the internet, it indicates either a problem with your router or the phone itself. Other times, the problem could be with your Internet Service Provider but a few troubleshooting steps should help you fix this kind of connectivity issues.

Ever since I updated my Android phone to Android 10, what should I do?

If your android device is connected to the Wi-Fi but there’s no internet after you have updated it to Android 10, you should follow a few troubleshooting steps on your Network settings or rest your phone to its factory default settings.