Roku TV suddenly won’t connect to internet – How to fix
Your Ruko TV or streaming player will allow you to stream video and audio from the internet and for this to work, you’ll need a good wifi connection from both your Ruko device and home network.
If your Ruko TV suddenly won’t connect to internet, it might be because of connection problems or errors when you’re trying to access internet using your router and this will prevent you from setting up your Ruko TV properly, or you may get error notifications after setting up your device that will cause channel interruptions and because of all these wifi connection problems, you may receive on-screen error messages as you try to access your programs. These problems with your Ruko TV are usual and there are a couple of ways you can handle these problems.
How to connect your Ruko to wifi
There are 2 ways you can connect your Ruko device to your wifi network using a wireless connection or a wired cable or Ethernet cable.
Using a wireless connection
- On your Ruko remote click on the home button
- Scroll down and click on the settings menu
- Select network then click on the setup connection option
- Click on wireless and connect your device to your internet network
If it’s your first time creating a wireless connection setup, there are a few more setup steps.
- Your Ruko device will automatically scan for any available networks that are within range
- A list of available networks will be displayed, click on your wifi network from the list
- If it’s not in the list, click scan again
- After selecting your network, it will check to see if your internet and wifi connections are working properly, then you can proceed, make sure you’ve chosen the correct network
- For Ruko to connect to your network you’ll be prompted to enter your wifi password then click connect
- Once your Ruko device is connected, it will run a check for any available software or firmware updates. If it finds any it will download and install them.
- Allow the process to finish
Check your internet connection
Checking your device’s signal strength will help you to know if your wifi network is the actual problem. Here are the steps to follow:
- Click on the settings menu then select network
- Click on check connection then wait for the process to complete. This will prompt your device to do a test that will measure your internet connection and speed.
- If your signal is strong enough, follow the on-screen instructions
Restart your Ruko
In some cases you just need to reboot your Ruko using the following steps:
- On your Ruko remote, press the home button
- Go to the settings menu then click ok
- Using the down arrow keys, scroll down and click system then press ok
- From the menu, click system restart then click ok
- Click on the restart button highlighted then press ok
- Your Ruko will restart
Factory reset Ruko
You can perform a factory reset on your Ruko TV or device using the on-screen settings menu or use the reset button on your device. Performing a hard reset will erase all your preferences and settings and return your Ruko device to its original state.
Reset using the settings menu
- On your Ruko remote, click the home button to go to the home screen
- Using the arrow keys, click on the settings menu then press ok
- From the available menu click on system
- Select Advanced system settings
- From the displayed menu click on factory reset
- When prompted, click on factory reset everything
- Follow the on-screen instructions
Reset using the reset button
- Locate the reset button on your Ruko device. It will be either a tactile button or pinhole at the back or bottom of your device
- Make sure that your Ruko device is turned on
- Press and hold the reset button for about 20 seconds, if it’s a pinhole use a paper clip to press and hold
- The light will blink quickly to indicate that the factory reset is complete
- The Ruko logo will appear on your screen ready for a fresh setup
Update your Ruko software
As long as your Ruko device is connected to the internet, it will install the latest software on initial setup and receive automatic software updates. This will ensure that you’re always updated on the latest Ruko software and channels and also bug fixes. Sometimes downloads and installation can get interrupted or fails, especially when your Ruko device isn’t connected to the internet. The good news is you can do this manually with the following steps:
- On your Ruko remote click on the home button
- Click on settings then press ok
- Select system then click ok
- Scroll to system update then click ok
- The current software information will be displayed, then click check now and press ok to check for any channel and software updates available. If there are any updates your Ruko device will download and install.
- Once it has finished, it will reboot
Other ways of solving yourRuko TV internet connection problems
Enter the correct password |
To ensure you type in the correct password, you can choose to see the password as you type, especially if it has upper and lowercase letters. |
Check your router |
Using your smartphone or laptop, launch a website to see if it’s working. If it doesn’t work restart your router |
Enter the correct name for your network |
Make sure you know the name of your wifi network or if you’re not sure find out your wireless network name. |
Relocate your Ruko device |
Keep your wireless devices away from your Ruko and you can try moving your Rko device nearer to your TV to have a stronger wifi signal |
Conclusion
Ruko issues like Ruko TV suddenly won’t connect to internet is not new, but as long as you have the basic information and how it works, you can easily fix these issues without any problems.
FAQ
Can you use a Ruko without wifi?
You’ll need to use your smartphone hotspot to connect to your Ruko. On your Android phone, you’ll just need to go to settings, click on network and internet, then hotspot and tethering, click on wifi hotspot then turn it on.
Why is my iPhone not connecting to my Ruko TV?
Check the screen mirroring devices under the always blocked devices to see if your iPhone has been displayed in that list.