Samsung Smart TV Won't Connect to wifi - How to fix

Samsung is a popular brand in many households for its TVs, mobile phones, and other household appliances. Its smart TV is very popular for its ease of connectivity and high-quality screens. However, some people have had issues with their Samsung TV won’t connect to wifi and this has prevented them from streaming their favorite movies and TV shows online.

Having smart TV connection issues can be very annoying if you don’t know what is causing this problem. This can be caused by a wide variety of issues which means there are many ways of correcting Samsung smart TV won’t connect to wifi. You could be having problems with your network connection or with your modem or router, or it could be issues with your network provider or you just need to update your Samsung TV firmware. Whichever the problem there is a simple way to fix it.

You should always do an internet speed test to ensure you don’t have slow wifi performance issues with your Samsung smart TV.

Here are some of the recommended downloading speeds for your Samsung smart TV.

Basic streaming	1.5 mbs
HD streaming	5 mbs
Super HD or full HD streaming	10 mbs

How to fix your Samsung TV wifi connection problem

Restart your Samsung TV

Sometimes because of a bug, the settings in your Samsung TV are corrupted and it becomes hard to configure them accordingly. The easiest way to fix this problem is to restart your tv.

First, you need to turn on your tv the normal way and keep it on for about 5 minutes
Turn it off but don’t use the remote, instead unplug the power cord from the wall while it’s still on
Wait for about 20-30 minutes turning your tv on again
Connect it to your wifi network to check if the problem is resolved

Change your internet connection

This mostly happens when your MAC address has been blocked by your ISP so you’re not able to access wifi provided by that router. You can change the internet connection so you can get a wifi connection.

Turn on your tv and go to the wifi settings or go directly to the settings menu on your Samsung tv
Turn on the hotspot on your mobile phone connect your mobile’s internet to that of your tv set, then enter the hotspot username and password
If you’re able to connect your tv to your mobile hotspot properly, your tv’s MAC address is blocked by your ISP
You can now contact your ISP to unblock the MAC address

Restart the internet

If your tv has problems, you could also be having problems with your modem or your router’s DNS settings may be blocking your tv’s access to the internet. This is an issue that commonly happens because of continuous operations.

Turn the power off to your internet router and make sure there are no lights blinking
Wait for about 10 minutes before you turn the power back on
Don’t connect your router immediately, wait for it to configure and establish a new connection
Once the connection is made, connect your tv to your wifi to check if there are any issues

Update the firmware

If you have a firmware problem it means you haven’t updated to the latest version according to your tv model and your region. You’ll need to download the current version using your computer.

Open an empty browser on your computer and type in https://www.samsung.com/us/support/downloads
Select the correct Samsung tv model that you’re using
Then click on download and wait for it to finish
Extract the downloaded files using a USB
Connect your USB to your tv and click on the menu button on your remote
Click on support and select software upgrade
Select by USB from the list of methods of update
Click ok to install the new update and wait for the process to finish
Try connecting to your wifi to check if the problem has been fixed

Refresh DNS settings

By default, your smart TV, smartphone, or computer should automatically resolve the DNS through the IP address to connect to the internet. However, if your tv can’t connect to the internet, you need to reconfigure the DNS server.

Click on the menu button on your remote then click on the settings
Select the network then click on network settings
Select start then go to IP settings
Select the DNS mode and set it to enter manually then click ok
Enter 8888 then click ok
Click on the Samsung smart hub button to update your TV automatically and reset the old programs

Why your Samsung smartTV isn’t connecting to wifi

Before you can fix the issue, you’ll need to know what the problem is. This will help you find the easiest solution to your problem.

A MAC address block

All your devices that connect to your wifi router has a unique MAC address that allows it to get connected to your TV. If there are any configuration changes to this address, it will be blocked from connecting to your wifi router either by you or your ISP. You’ll need the ban lifted by the ISP to get a connection.

Outdated firmware

If your tv firmware is outdated, your tv won’t connect to wifi properly because of technical issues. Your tv will require an update of the latest firmware so that all the settings can be configured properly.

DNS settings

Sometimes the DNS settings of your Samsung tv may not be configured properly which results in denial to any new connections. You’ll need to change the settings manually for the internet to connect properly.

A small bug

A general bug with your Samsung tv software may happen if you turn off your tv using the remote for more than 15 minutes and the settings get corrupted. You’ll have to get your tv back to its reset mode.

Conclusion

You can use any of the above methods to fix your Samsung tv not connecting to wifi and get a connection. In case the problem persists after trying all the solutions, you should contact Samsung customer support for more technical assistance.

FAQ

What to do when my Samsung tv isn’t responding to the remote?

Remove the batteries then reset the remote by pressing the power button for 8 seconds. Reinsert the batteries and try using the remote. Check if it’s sending an infrared signal.

How do I reboot my Samsung tv?

Go to settings and select General, then click on reset and enter your PIN. Click on reset then select ok. This will allow your tv to reset automatically.