How to Fix Error Code: i2501 on FFXIV

Game lovers around the world have raved about the Final Fantasy XIV game boasting of a wide userbase. What do you do when faced with the error code i2501 at the height of your excitement?

Technical errors put a damper on activities regardless of which profession you belong to. Having confirmed information about what to do when they occur is proactive and beneficial to all.

In the case of the Final Fantasy XIV game, the error code i2501 is prone to pop up when processing payments to the publisher.

To clear error code i2501 on FFXIV, disable or shift the region of your VPN, clear your cookies and cache, remove the Ad-blocker and use your browser in incognito mode.

We’ll figure out more causes behind this error message and expound on different ways of approach that you can take to clear the error.

Fixing error code i2501 on FFXIV

Turn off Proxy or VPN

A VPN or Proxy is used to add layers of function, security, and privacy to your connection. However, they are rejected by some service providers such as banking institutions.

For reasons of transparency, banking services will require access through a public domain. Seeing the error code i2501 could mean that you are being barred and so you must turn off your private connection to gain access to your account to process the FFXIV payments.

To turn off your proxy, go to the “Start” menu and find settings. Then proceed on to Network and Internet and further into the internet options.

Here you will find the “connections” tab from which you will then find LAN settings. The box parallel to the option to “Use a Proxy server for your LAN” should be unchecked and changes applied.

For VPN, press the keys Ctrl+Shift+Esc altogether to open the task manager. Find the processes section and from the entries, select all those associated with your VPN and click “End Task” for each one of them.

Turn off Ad Blockers

While they do not directly interfere with the processes involved in payment platforms, it has been noted by many tech-savvy individuals that removing Ad blockers and refreshing your system could help you resolve the error i2501.

Ad-blockers prevent the establishment of a proper connection by blocking out some aspects of the server connection.

To do this disabling, find the “three-dot” icon on your browser’s top-right corner and select More Tools from the menu.

Go to “Extensions” and click on it. Then locate AdBlock from the list presented and click on the button titled “toggle” to disable.

Remove browser cache and cookies

When too much data on search history and registry entries have been stored in your application, it will cause it to malfunction.

This excess data is great for quick access to frequented sites but it is also prone to corruption. To clear your system from this baggage, click the ctrl+H keys at once to open the Browser history.

The from the left pane, click on Clear browsing History. Then set the time range to “All time” and confirm that the boxes next to “Browsing history”, “cached images and files” as well as “cookies and other site data” have all been checked.

Finally, click on “Clear data” to erase all data and resolve error i2501.

Summary Table: How to fix error i2501 on FFXIV 

Issue	Cause	Fix
FFXIV Error i2501	VPN or Proxy	Disable Proxy or Change VPN region
	Corrupted Cookies and Cache	Clear all Cookies and Cache
	Ad-Blocker	Turn off or uninstall
	Third-party extensions	Use browser in Incognito Mode

Try Firefox Incognito Mode 

Maybe you were making the payment through the Google Chrome browser. If this is the case, try switching to the Firefox browser which is also compatible with the FFXIV game to see if the issue prevails.

If it does continue displaying an error, try launching Firefox in incognito mode and try the payment platform again.

According to many subscribers, this solution works almost instantly and you can go back to your gaming much faster.

Use a Smartphone to process payment

Making payment through the Square Enix site is easier done on a laptop or PC. Moving it to your phone may be a bit problematic but the result is usually positive.

Many game players have confirmed that trying the payment through their smartphone has proven to be successful.

Wait for a day

You might have tried all the possible suggestions given here on how to rid your system of the i2501 error code on the Fantasy game.

Multiple trials will have you blocked by the system and you will not be able to make any payment online for the next 24 hours.

If that is the case, then you may report the situation to the technical support team and then bid your time for at least 24 hours before trying to load your account again.

Contact Customer Support 

Although it may take some time for the technical team to get back to you, calling them and detailing the issues you are facing will help them expedite work on your connection.

The team of experts is capable of looking into your system configuration and identify the specific block to your transaction. Within a short while, you should have your payments successfully done through Square Enix.

Conclusion 

Making payments online requires secure and transparent connections. So, if your connection is hidden behind a private network and is loaded with old or corrupted data, you will need to change the settings and clear the store.

These are the only solutions towards fixing error 12501 on the Final Fantasy XIV game.

FAQ 

Can I get Final Fantasy XIV for Free?

Yes, up to level 35. However, you must have subscribed to the channel already and then get on the trial version to test it out for some time.

Square Enix Servers do not work in my region. What to do?

If your VPN is enabled, switch it to another region and try the transaction again. Alternatively, use a third-party platform like Steam Pay services to make the payment.