How to fix Amazon Prime error code 1079

An error with an error code such as 1079 can be annoying and frustrating sometimes when you’re enjoying your show on Amazon Prime Video.

These errors are common and all they need is a few steps of troubleshooting.

The cause of error 1079 is not clear. You can however fix error 1079 on your streaming device or Smart TV by restarting your Smart TV, streaming device and Prime Video app.

Summary of error 1079 cause and how to fix

Problem
Cause
How to fix
Amazon Fire Tv Stick showing an error code 1079
The cause of this issue is not clear and may be due to several reasons.
Close and open the Prime Video App on your streaming device/Smart TV.

Restart your Smart TV or streaming device by unplugging it from its power source. Power it back on and retry.

Restart your router by unplugging it from the power source and plug it back in.

How to fix

Reboot your Smart TV/streaming device

Try manually restarting your streaming device/Smart TV stick by unplugging and plugging your device back in its power source.

If it’s still not working out, post your question on an online forum, or seek further assistance by contacting the support center and inquire on how you can update your Smart TV’s firmware.

Reset your modem/router

Steps

  1. Ensure your router or mobile data has a stable internet connection by running a Speed test.
  2. Unplug your router from the power source and then plug it back again. This refreshes your IP address.
  3. Check to confirm if Prime Video is back on.

However, if the issue persists, contact your Internet Service Provider (ISP) for assistance.

Check and update your device

Performing software updates is essential for your devices. To check for a software update on your Smart TV:

Go to settings> Support > Software Update > Update Now.

If there’s an update available, it might take a while, so do not turn off your TV.

Use another device

If the above options don’t work out, try using another device to login to your Netflix account.

Conclusion

By carrying out the above steps, you should be able to get rid of the error code 1079 on your Prime Video app and go back to normal streaming. If the issue does not clear, contact Prime Video customer care or your Smart TV manufacturer to find out how to update your TV.

FAQs

  1. Why does my Prime Video app keep closing?

Apps crash mostly because possibly one of its files is corrupted and has to be removed. You can delete them by clearing data and cache on your Prime Video app and it will go back to working properly.

  1. Why does my Prime Video keep showing the error message ‘Unavailable, try again later’?

When you try to play a video and it displays this error, it means that the video has not yet been released on DVD or digitized and therefore unavailable in the digital catalog.

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