How to Cancel Your Verizon Cell Phone Account

Do you want to cancel your Verizon cell phone account and you don’t exactly know how to go about it? Well, you have come to the right place. In this article, we will take you through the steps that you would need to follow to cancel your Verizon cell phone account.

Verizon is among the most renowned cell phone providers that are based in the United States and it also offers internet, wireless home phone services and TV services. Typically, when you want to cancel your Verizon phone service, you are probably fed up with customer service or would want to lower how much you are spending on cell phone use each month.  You could also be moving to a different location that lacks Verizon cell coverage or maybe you want to try out different cell phone provider that seems to accommodate your mobile and communication needs better. Before doing all these, you would need to cancel your previous subscription to Verizon.

To cancel your Verizon Cell Phone Account, you would need to either pay the termination fees and penalties if you are on a two-year contract or consider a buyback program with your new cell carrier. In the next section we will look at how to cancel your account when you have subscribed to Verizon’s two-year contract or in a month-to-month agreement.

Cancelling your Cell Phone Account when you are on Verizon’s two-year contract

Unfortunately, Verizon does not allow you to cancel your cell phone account online, therefore you would need to physically go to their store or call their Verizon’s customer service line. The major factors that determine your penalties is how far into the agreement you are or whether you purchased your phone from Verizon.

Depending on where you are at in your billing period of two years, you have to pay for whatever dues are left for the rest of the months. Your early termination fees, in this case, are dependent on how far you are into your Verizon 2-year agreement. At the start of your two-year contract, you will be charged $350 upon request for cancellation. However, the early termination fee significantly decreases by approximately $15 with each completed month.

In the event that you cancel within 2 weeks of signing the contract, you are able to seamlessly cancel without any issues as long as you return your phone in one piece. You would probably be tacked with a $50 fee for restocking but this largely depends on the generosity levels of your customer service representative. If you do not cancel your Verizon Cell phone account within three days of signing the two-year contract, you would have to deal with an activation fee.

When returning the phone, you would need to make sure that all its parts are intact and that you have packed it into its original box.  Otherwise, they will charge you for missing components or completely decline the return of the device. Just ensure that complete the return process within the two-week window period.

Aside from that, you have the option to request an Assumption of Liability. Instead of entirely cancelling your cell phone account, this action allows you to move the Verizon service to a newer account under new names. The advantage with this is that you are able to save a great deal of cash that you would use during cancellation. To do this, you are free to call Verizon’s customer service line at 1-800-922-0204 or visit any Verizon store near you.

Cancelling Verizon’s Post-paid and Contract free agreements

In this case, you would need to either reach out to Verizon’s cancellation line at 1-844-837-2262 or visit any Verizon store near you to initiate the cancellation of your cell phone account. The good thing about being on Contract-free agreements is that you do not need to pay any early termination fees but you would definitely be on the hook for any remaining dues of any devices that you are financing on your plan and your current billing cycle. The phone comes yours once you have completed payment but you are advised to avoid 24-month financing agreements if you can.

In addition to that, you also have the option to consider buyback programs by other carriers to make it easier to switch as you are fully reimbursed for the remaining balance left for your leased devices. You also have the chance to trade in your device for a new one. This comes at an advantage if you are switching to a new carrier.

Final Thoughts

Ensure to understand the cancellation process with Verizon so that you are able to save a ton of money along the way. Also, you should not that the penalties differ across regions therefore you are advised to enquire from any customer service rep when initiating the cancellation process.

FAQs

1. Will I have to pay an early termination fee when cancelling my Verizon cell phone account?

If you cancel your Verizon cell phone account when you are under contract, you will be charged an early termination fee. In this case, the speculated early termination fee is technically prorated to mean that as more time passes by, you pay less. Early termination fees cost up to $350 but generally decrease by about $15 every month.

2. What happens to my Paper-Free billing and Auto Pay when I choose to cancel my Verizon Cell Phone account?

You will remain enrolled to your Auto Pay and Paper-free billing until your final payment.