Does Asurion cover water damage?
Smart devices are a significant part of our lives. During the rainy season, you may find it hard to keep your smartphone completely dry.
According to a study, one in five smartphone users has their phones damaged every year. Signing up with Asurion can help you enjoy coverage for different things to save some funds. One of the things that this phone insurance covers is water damage.Asurion is impressive since it covers not only spills but also complete immersion. Here is more!
Introduction to Asurion
Asurion is one of the mobile phone insurance providers that has been operating for decades. Many people pay for different plans that this company offers to protect their expensive devices.This reputable insurer can help you protect your mobile device in different ways. Signing up with this cell phone insurance can help you save on costs if something happens to your phone.
With Asurion, you will not have to pay the full retail cost for replacing the phone if it gets submerged in water. It not only gives you mobile protection but also peace of mind. Some of the things that Asurion covers include theft, loss, regular wear and tear, and manufacturing defects after the manufacturer’s warranty is over.
Apart from these incidences, Asurion also offers coverage for accidental damage. If, for instance, the screen of your phone cracks, you can get it repaired by Asurion at a cheaper cost. Apart from physical damage, Asurion also takes into consideration liquid damage. If, for instance, you are walking in the rain and your smartphone gets rained on to the point of not functioning, Asurion can help you fix it.
Besides spills, sometimes smartphones tend to fall in large pools of water. This can be frustrating, especially if you depend on the phone to do most things. You can avoid such stressful experiences by signing up with Asurion. It can help you out by replacing the smartphone. The company promises to offer next-day replacement so that you don’t stay for long without a phone. It works with experts who handle different repairs. If the water damage is not severe, the technicians can try repairing the phone and then send it back to you after some time.
For you to get compensated, you should consider filing a claim. Asurion also ensures that the process of filing for claims is straightforward. You only need to fill an online form giving useful details such as what happened to the phone. You should also understand the terms that Asurion sets to find out if you will be compensated for liquid damage.
According to the company, Asurion only covers water damage for original smartphones. If, for instance, you had earlier gotten your phone replaced and then file another claim for liquid damage, this will void the warranty. You should also file a claim within 90 days after the incident. Here is a summary of how to file the claim online and what you should know before you start the process.
The information you need to provide
|
Other useful information you should know |
The make and model of the water-damaged phone |
Ensure that the information you provide is correct. |
Your phone carrier |
Being honest while filing for a claim increases the chances of getting approved |
Phone number |
You should be prepared to pay a certain deductible after filing the claim. |
A brief explanation of exactly what happened to the phone |
You can check the status of the claim online
|
Your shipping and billing address |
Once Asurion sends you the replacement device, you should send them the damaged one within 15 days. |
How to fix a water-damaged phone
During the wet season, Asurion receives numerous liquid-related claims. When you buy a new smartphone, you should look for ways to protect it to minimize the chances of liquid damage. For instance, purchasing a waterproof pouch for a smartphone can keep it dry throughout. If the damage has already occurred, ensure you remove it from the water immediately. Leaving it there can make more liquid penetrate into different inlets.
You should also turn the smartphone off and leave it like that for some time. If it has a protective case, remove it. You can also remove other elements such as the battery, MicroSD Card, and SIM card. Look for a paper towel that you can use to dry the smartphone. If the phone was fully submerged in, for instance, a swimming pool, you could vacuum it around the openings to eliminate water.
Some people try to dry the phone under the scorching sun. This is wrong since overheating the phone can worsen the damage. Instead of doing this, you should use silica gel packets to try and remove the excess water in the phone. You should also avoid blow-drying the water-damaged phone since the device’s excess heat can damage your smartphone’s internal components.
Once the phone is dry, try putting all the elements back in and switch it on. If you notice that it is not working, charge it for some time. In case the phone does not work, you can now get in touch with Asurion and explain the situation. Working with this cell phone insurance provider can give you a better solution.
Conclusion
Dropping a smartphone into the water can void the manufacturer’s warranty. Working with Asurion can help you enjoy using a smartphone for longer since it covers different types of damages, including liquid damage. If you have a water-damaged smartphone and have been paying for phone insurance, you should simply file a claim for Asurion to repair or replace it.
FAQs
Can rice help me fix a water-damaged phone?
Yes. Though rice can absorb the excess moisture from the phone, doing this is not advisable since it can lead to other issues. For example, dry starch can make the phone crack.
Why should I consider paying for the Asurion insurance plan?
Doing this can help you get coverage if your device is lost, stolen, or experiences accidental damage.