“DNS Isn’t Resolving Xbox Server Name” Error – Common Causes and How to Fix them.
Among other causes, the most common cause of the“DNS isn’t resolving Xbox name server” error could be a wireless connection. The best solution to fix this could be to use a wired connection instead, by directly connecting your console to the router/modem.
Domain Naming System (DNS) is like a yellow page book for your Xbox. It tells your Xbox the physical location of gaming servers or websites on the World Wide Web. DNS does this by translating domain names into IP addresses and can end up affecting the connection speed of your Xbox if its functioning is faulty.
“DNS isn’t resolving Xbox Server Name” error is a common one that occurs when your Xbox console fails to recognize a valid DNS address to connect to the internet and locate Xbox Live servers. There are common reasons why this would occur and easy solutions effectively fix the error, regardless of the type of Xbox you’re using.
Table of Contents
What Are the Common Causes?
There are 4 common you can consider when the “DNS isn’t resolving Xbox name server” error appears. These causes are:
- Lugging Xbox console and router. Due to congestion in the network, the Xbox console and/or router may work slower hence the console may fail to resolve a valid DNS address causing the error.
- Poor default DNS. Sometimes the DNS that comes with the Xbox may be slow causing lagging and increased ping time.
- Misconfigured router. A router with the wrong setting may cause the DNS isn’t resolving Xbox server name error.
- Using a wireless connection. Most people report that this particular DNS error is common when using a wireless connection due to distance and interference experienced. The further away the Xbox console is from the router the weaker the signal, not to mention the traffic interference from other connected devices.
How Can You Fix the Causes?
Luckily, there are very simple steps you can follow to fix the common causes of the “DNS isn’t resolving Xbox name server” error. These steps are summarized as follows:
Cause |
Solution |
Steps |
Lugging router and Xbox console |
Reboot router and console
-Restarting the router and console will eliminate the congestion that was in the network, giving it a fresh start. |
· First, ensure the two devices are not charging by separating them from the main power supply.
· Press and hold the Xbox logo for 8 seconds to shut the console and remove the power cable. · Shut down the router and unplug its power cable · Wait for about 3 minutes · Plugin both devices and switch them on. · Connect the console to the network and check if the error has been resolved. |
Poor Default DNS |
Manually reset DNS to Google DNS.
-Xbox may not be able to automatically reset DNS when experiencing this error, so you may have to do it yourself. You set Google’s address as the DNS to see if it fixes the problem. |
· Login to Xbox console
· Navigate to Settings>Network>Advanced settings>DNS settings>Manual · You can now manually set primary DNS to 8.8.8. · Press Enter to save the change · Set Secondary DNS to 8.4.4. · Press Enter to save the change · Go back to Wireless setting and Press B to save the change · Check if the error has been fixed. |
Misconfigured router |
Factory reset your router.
-There are two ways this can be achieved, by doing it physically or online by login into the router. |
Physically
· Press and hold Reset button at the back of the router · Wait 10 seconds until all the lights flash once · Leave the router to restart.
Online · Open the web browser and search the router’s IP address written at the bottom of the router. · Login to the router using the router’s credentials (normally its admin). · Click on Tools>SystemCommands · Select RestoreDefaultSettings · After reset, check if the error has been fixed. |
Using a wireless connection |
Use a wired connection.
-People have reported fixing the “DNS isn’t resolving Xbox name server” error by simply switching to a wired connection.
|
· You can connect the Xbox console to the router direct via an Ethernet cable. This will help reduce interference and you don’t have to worry about the distance. |
Conclusion
Although there is no real guarantee that the solutions offered here will work for you, they are based on the common causes of the “DNS isn’t resolving Xbox name server” error. Therefore, there is no harm in trying one or more or even all the solutions. If at the end of it, none of the solutions work, consider contacting Xbox customer support or support forums to see what other people have tried.
Frequently Asked Questions (FAQs)
1. Is it safe to use Google DNS?
Google DNS is the most commonly used public DNA and is recommended as an alternative for Xbox default DNS. Additionally, it is reported to have a higher speed.
2. Why is a wired connection faster than a wireless connection for Xbox?
Unlike with wireless connection, the wired connection is not weighed down by unexpected traffic, rather each cable transmits data at equal speeds to the connected devices.
