Does Optimum have contracts?

If you live in the tri-state area, Optimum Internet is a good option to check out. They have good internet speeds as well as great terms on plans.

The company offers you good speeds at reasonable prices and good terms. If you seek to leave your current provider, they will even pay you a good fee to set you free from your contractual obligations – and they do not shackle you to a contract, and instead give you extra sign-up benefits like unlimited data and a Price for Life guarantee.

However, they do have their own issues, and you will do yourself a favor by checking potential problems in their service delivery. The good news is that their service is a relatively risk-free option, making it good for you if you do not want endless commitments to your ISP.

Optimum internet plans and prices

While Optimum Internet offers good prices for their plans, with some retaining their price structure for life, they do not have as many options for their internet plans. However, these plans have a range of speeds, which will serve as a plus for anyone that loves streaming content or bandwidth-intensive activities like gaming.

Note that their Price for Life guarantee will only apply when you are in good standing with the company and ensure your bill payments are up to date.

A breakdown of their prices is in the table below.

From a general standpoint, the price offerings are competitive. The best value is from the base cable plan, the Optimum 300, because you get high speeds at low prices – compared to other ISPs, it is tough to find another offering like that. On the other hand, you may prefer the Optimum 1 Gig plan if you are a bandwidth-heavy user, thanks to the symmetrical upload speeds, very high download speeds, and better reliability.

Optimum Bundle plans and prices

TV bundling

Phone bundling

*(only to the US Virgin Islands, US, Puerto Rico, and Canada)

Does Optimum offer any promotions to its customers?

Similar to most ISPs, Optimum offers new customers a variety of promotions and deals. However, it is different from most providers because current customers get some benefits as well.

For new customers

Visiting the Optimum Internet site for the first time gets you a pop-up deal that takes off 10% of your first month when you order online through the service.

Some bundles and packages qualify for a free installation, although they are not the base packages.

For current customers

You can access a Price for Life guarantee when you upgrade your speed – this means that Optimum will lock in your payment as long as you use their service.

Bundle TV and Internet: This offer gives you Cloud DVR Plus, free SHOWTIME for a year, more than 220 channels, and 200 Mbps internet for $74.99 per month. Additionally, you get $100 Amazon gift card.

Pros

• No contracts in their plans
• Contract buyout fee ($500)
• No data caps
• They provide fiber and cable plans with speeds of up to 940 Mbps
• Some plans include a Price for Life guarantee

Cons

• Low customer satisfaction
• The TV and phone services require bundling, but do not have a Price for Life guarantee
• Limited availability

Conclusion

Optimum Internet does not shackle contract responsibilities on their customers, making them a viable option if you want to avoid those obligations when signing up to your ISP. However, you should also know the drawbacks of their service to help you make an informed decision.

FAQs

Does Optimum Internet have contracts?

No, it does not. The company does not enforce annual contracts, neither does it penalize you with early termination fees and high penalties if you decide to change your ISP.

How can I cancel my Optimum subscription?

You can cancel it by calling their customer service. Since 2019, the company has instituted this as the only method of terminating your subscription.