Is Cox worth it?

Cox is a worthy internet service provider for those looking for affordable internet plans. You get download speeds of up to 500Mbps and 940Mbps. The service provider does not have contracts for 50Mps plans and above. You also get a wide range of internet speeds to choose from.

Cox communications is an entertainment and broadband service provider that serves more than six million residences and businesses in the US. It is available in 19 states. The company also offers fiber optic internet in some areas through its metro fiber in place (consists of more than 30,000 miles of fiber optic cable).

The company has being praised for speed and consistency. When put to the test by the Federal communications commission (FCC) on speed delivery the company offered 104.8Mps of the 100Mbps advertised speeds and 147.98 for its 150Mbps advertised speed.

When it comes to customer satisfaction the company also scores big having ranked fifth in customer satisfaction according to data from the American Customer Satisfaction Index.

Why Cox is worth it

Internet plans

Cox internet plans vary in terms of pricing. For the lower end data bundles of about 10Mbps the starting price is $30/month. This is quite affordable for most households but the speeds may not be that fast for heavy internet use. This speeds that will get you by for light internet browsing, emails and occasional scrolls through various social media pages. However, if you are planning on 4K Netflix streaming or intensive gaming then you need to get yourself Cox’s 50Mpbs and above data plans.

Plans	Monthly cost	Connection Type	Download Speed	Upload Speed	Data Cap
Cox Internet Starter	$29.99	Fiber/Cable	10Mbps	1 Mbps	1.25 TB
Cox Internet Essential	$39.99	Fiber/Cable	50Mbps	3 Mbps	1.25 TB
Cox Internet Preferred	$59.99	Fiber/Cable	150Mbps	10 Mbps	1.25 TB
Cox Internet Ultimate	$79.99	Fiber/Cable	500Mbps	10 Mbps	1.25 TB
Gigablast	$99.99	Fiber/Cable	940Mbps	35 Mbps	1.25 TB
Gigablast S	$99.99	Fiber	1,000Mbps	1,000Mbps	1.25 TB

*Offers and availability vary by location and are subject to change

One cool thing about the Cox data plans is that they do not require a contract and this means you do not incur any termination fees should you opt out of a plan. When compared to other Internet service providers, Cox is moderately priced, definitely not the cheapest option in the market.

Provider	Monthly Price	Download Speeds
Cox Internet	$29.99 – $99.99	10 – 940Mbps
CenturyLink Internet	$49 – $65	15 – 940Mbps
Mediacom Internet	$19.99 – $99.99	60 – 1000Mbps
Xfinity Internet	$19.99 – $84.99	15 – 1000Mbps

Cox six plans means that customers are able to get into a plan that meets their needs. The prices are based on 12-month service contracts. The other option is the no-contract plan but a closer observation of the prices reveals they are higher per month than the contract one. Latency is rated at .22 m/s which is quite okay for gaming. All the plans have a data cap of 1.25 TB which is quite adequate for most surfing. When you go higher than this you get charged $10 per 50GB of additional data.

Contracts and Equipment

There no contracts on the Cox internet data plans besides the 10Mbps starter pack that comes with a one-year contract. When it comes to equipment, you have the option of hiring their panoramic Wi-Fi gateway modem for a monthly price of $10.99. You also get charged $6.99/per month for elite gamer software for the first connection and $4.99/month extra for any additional connections. You do not need an additional router for the gateway as it also acts as a router.

The Elite gamer feature is a downloadable software by Cox that allows you to identify the fastest route for your data to speed back and forth between the gaming servers and your computer. The best part is that it reduces gaming lag significantly.

When it comes to installation, Cox charges $100 for professional installation and a fee of $120 as early termination fee. You can always self-install everything for free. While yet to be confirmed by the company it is expected that the cost of renting the Cox panoramic Wi-Fi router is going up to almost $12 per month. However, this is still a relatively small fee compared to what other people charge. Should you opt not to rent a modem from the company you can try out the ARRIS Surfboard SB8200 that is compatible with the service provider. Promotions however, will determine the end price so you may want to be on the lookout. Should you choose to install the router yourself then you do not get charged any installation fees by Cox.

Customer service

Unlike other ISPs that don’t get that such reviews for customer service Cox does pretty well. According, to the American Customer Satisfaction Index’s (ACSI) Cox has a score of 61/100. The ISP customer service is available on their various social media platforms, online chat and telephone.

Conclusion

Cox is ideal for you if you live in a residential house with two to three people. The internet packages are well priced with the best pick being the 50Mbps package. This is enough for everyone to stream some Netflix videos and download large files. Since the package remains the same for three years the company does not offer a contract. When it comes to performance the company is not on the top of the food chain but if all you desire is access to the internet then it is enough.

FAQ

Is it possible to bundle with Cox internet?

If you want to save some money then bundling is your best bet. This allows you to get TV, internet and phone services for an affordable fee. In fact Cox owns its own streaming service called Contour TV that offers you on-demand channels, live channels, and optional premium channel add-ons.

Do I pay service fees to get connected to Cox?

The company does charge various service fees like $100 for installation, an early termination fee of $120 but the easy connect installation kit is free.