Can you trade in an Asurion phone?
Yes, you can, although not directly to Asurion – instead, you can trade it through your wireless network carrier, which involves putting the value of the old phone towards the equivalent costs of a new device. You will need to ask the wireless provider to give you specific details regarding the process and terms to follow.
Thanks to the rapidly evolving technology of today, it is very easy for devices to devices to become outdated as new ones come up – whether it is smart home devices, phones, tablets, and so on. However, this raises an important question: what do you do with the older items?
The good news is most refurbished devices qualify to be resold on the market, as they receive necessary updates and are factory-reset when you turn them in to Asurion.
Table of Contents
What to do before trading in your device
Backup your data
You should first back up your data before trading in your device – the last thing you want is your personal information being possibly exposed. You can do this through uploading your data to the iCloud if you have an iPhone, or Google Drive if you have an Android device.
Remove the SD and SIM cards
Chances are that your phone stores personal information if your phone has a SIM card, so ensure that you remove it. This will also allow you to transfer your SIM card to a new device; however, you can also choose to destroy the SIM card if you decide not to re-use it. On the other hand, if your phone has an SD card, you can also remove it.
Erase all your personal information
Reset or restore the information from your old phone through the cloud storage. After doing this, you should do a second check to ensure you have deleted items such as browsing history, videos, photos, and contacts, and do a factory reset to clean up any remaining information.
Disconnect the phone from devices and accounts
Before handing over the device, do a double check to ensure it is not connected to other devices or any other online accounts. These additional devices can include a vehicle or a smartwatch, as well as checking whether there is sensitive information like any passwords, and changing your phone number from services that use it if you plan to change your phone number.
Summary of pros and cons of buying a refurbished Asurion phone
Pros |
Cons |
Saves money as the device is cheaper
It is an environmentally-friendlier option Warranties can apply, especially when buying it from a reputable company which offers a warranty period of 90 days |
The device is likely to have defects, both internal and external
The warranty time is shorter than what you would get when purchasing a new phone |
Conclusion
When you want to trade in your Asurion device, all you need to do is bring it to your network provider, where an appraisal of the device is done and you will get a resulting virtual gift card or a credit on your account, which can allow you to exchange it for a new device or save it for a future purchase.
FAQs
Is it possible to trade in a device that is not working or damaged?
No, as the network provider will not accept devices that are damaged. However, it always helps to get an evaluation from a professional to see if the phone or device is acceptable for exchange.
Can I trade in a refurbished phone?
Yes, you can trade in a refurbished phone, as you can make a maximum of three claims per year.
Can I trade in an Asurion device?
Yes, as long as the device is in good condition.
How long will I wait to receive my credit or gift card when I trade in my device?
If you are trading in the device, you can get your credits immediately, while gift cards can take a maximum of two to six weeks before getting it, depending on whether you are a guest user or not.