BESPORTABLE Robot Vacuum won’t connect to wifi – How to Fix

The BESPORTABLE robot vacuum will both vacuum and mop your house. It also has laser distance sensor navigation which can detect and accurately record all areas in your house to create a map construction and accurate positioning which makes cleaning effective.

The BESPORTABLE robot vacuum is a self-cleaning electronic device controlled by an app that has an edge cleaning mode which enables it to clean all the corners of your house. It also has an ultra-thin height that enables it to reach the neglected areas.

It was designed to save you a lot of time when it comes to cleaning especially if you have kids, pets or are a generally busy individual. However, it can equally be as frustrating when it comes to dealing with Wi-Fi connectivity issues.

To fix the Wi-Fi connectivity issue, you need to ensure that there isn’t any interference from other devices and that you are using the recommended Wi-Fi frequency band. The BESPORTABLE robot vacuum can only use the 2.4 GHz frequency band. You can also fix this issue by rebooting your router, then restarting your robot vacuum if this isn’t successful.

This article illustrates how you can fix the Wi-Fi connectivity issue in the BESPORTABLE robot vacuum.

How to Fix Wi-Fi connectivity issue

1.      Interference from other devices

Other devices in your home could interfere with the Wi-Fi signal from the BESPORTABLE robot vacuum since many consumer devices also use the 2.4 GHz frequency band. Some of these devices include your neighbor’s Wi-Fi access point and wireless video and audio equipment.

You have to turn off these devices if you find yourself experiencing connection issues. A Wi-Fi analyzer app can also be used to identify interferences and you will have to change the Wi-Fi channel by referring to the user manual.

2.      Type of Wi-Fi band

Modern Wi-Fi routers usually use two frequency bands, the 2.4GHz and the 5GHz. The BESPORTABLE Robot vacuum can only connect to the 2.4 GHz frequency band. You should therefore check to confirm if your router has both of these networks.

The 2.4 GHz band is preferred because it works over long distances even though it is at a slower speed. The 5 GHz band only works over short distances but the speed is really fast.

You can find out if your router is dual band by checking the model on the manufacturer’s website or by checking the SSID name.

So if you have multiple Wi-Fi networks be sure to connect to the 2.4 GHz network for your BESPORTABLE robot vacuum.

3.      Wi-Fi router

At times the issue is the Wi-Fi router and you will need to reboot it in order to establish the connection again. You do this by unplugging the power cord from the back of your router then wait for 60 seconds before plugging it back in. Ensure your Wi-Fi is working correctly by connecting your other devices such as phone, tablet or computer.

After you ensure the Wi-Fi is working correctly and it still won’t connect, you can restart your BESPORTABLE robot vacuum by pressing the power button on the side and waiting for at least 10 seconds before powering it back up again.

Initial BESPORTABLE Robot Vacuum setup

The initial set up will determine how well your BESPORTABLE robot connects. You should ensure you have done the following before trying to connect to the Wi-Fi connection:

  1. Plug in the charging dock and place the rest of the wiring below the dock.
  2. The charging dock should be placed against the wall leaving either 2 meters (6.5 ft) in front of the wall or 1 meter (2.3 ft) on each side of the dock. The area should also be uncluttered and open.
  3. Install the side brushes by pressing a brush into each slot.
  4. You should then activate the robot after completing these steps. The metal charging contacts on the charging dock should match those on the robot.
  5. Start cleaning cycle.

A summary on How to Fix Wi-Fi connection issue

POSSIBLE CAUSES
EFFECT
SOLUTION
Interferences from other devices

 

Disrupt Wi-Fi signal
Turn off other devices
5GHz or 2.4GHz frequency band

 

BESPORTABLE robot only connects to 2.4GHz
Connect to 2.4GHz Wi-Fi network only
Wi-Fi router

 

Disables connection
Reboot Wi-Fi router

Conclusion

By following these easy solutions you can connect your BESPORTABLE robot vacuum back to the Wi-Fi network and can comfortably clean your house from wherever you want.

FAQS

How do you fix your BESPORTABLE robot vacuum when it doesn’t connect to Wi-Fi?

To fix the Wi-Fi connectivity issue, you need to ensure that there isn’t any interference from other devices and that you are using the recommended Wi-Fi frequency band. The BESPORTABLE robot vacuum can only use the 2.4 GHz frequency band. You can also fix this issue by rebooting your router.

Why is the 2.4 GHz frequency band preferred over the 5 GHz frequency band?

The 2.4 GHz band is preferred because it works over long distances even though it is at a slower speed. The 5 GHz band only works over short distances but the speed is really fast.

How do you reboot the Wi-Fi router?

You do this by unplugging the power cord from the back of your router then wait for 60 seconds before plugging it back in. After you ensure the Wi-Fi is working correctly and it still won’t connect, you can restart your BESPORTABLE robot vacuum by pressing the power button on the side and waiting for at least 10 seconds before powering it back up again.

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