APOSEN Robot Vacuum won’t connect to wifi- How to Fix

The APOSEN robot vacuum will vacuum your house using smart navigation technology that allows it to go in a zigzag motion to cover each and every inch of every room in your house.

The APOSEN robot vacuum will help you forget manual cleaning ever existed and that you ever struggled getting those cleaning days done by yourself. Isn’t this the greatest invention to ever exist? We both know how stressful cleaning days can be.

You don’t even have to worry about scrubbing your carpet because the APOSEN robot vacuum has an intelligent carpet boost that tells it when it is on the carpet allowing it to suck up everything that is deep down. It has a super thin design and only 2.9 inches high that allows it to make its way under coffee tables and any kind of furniture that you have.

Also being that it is a smart robot vacuum, you can control it with your voice using Amazon Alexa or Google Assistant. This allows you to control it with your phone no matter where you are in the world because it is connected to the internet. However, connecting to the internet can pose to be an issue at times when your robot temporarily loses its connectivity.

To fix the Wi-Fi connectivity issue, you need to ensure you are using the recommended Wi-Fi frequency band. The APOSEN robot vacuum can only use the 2.4 GHz frequency band. You can also fix this issue by ensuring there isn’t interference from any other devices, rebooting your router, checking if you have the correct Wi-Fi password and ensuring the Wi-Fi connection is strong enough.

This article illustrates how you can fix the Wi-Fi connectivity issue in the APOSEN robot vacuum.

How to Fix Wi-Fi connectivity issue

1.      Type of Wi-Fi band

Modern Wi-Fi routers usually use two frequency bands, the 2.4GHz and the 5GHz. The APOSEN Robot vacuum can only connect to the 2.4 GHz Wi-Fi network. You should therefore check to confirm if your router has both of these networks.

The 2.4 GHz band is preferred because it works over long distances but at a slower speed. The 5 GHz band only works over short distances but the speed is really fast.

You can find out if your router is dual band by checking the model on the manufacturer’s website or by checking the SSID name.

So if you have multiple Wi-Fi networks be sure to connect to the 2.4 GHz network for your APOSEN robot vacuum.

2.      Interference from other devices

Other devices in your home could interfere with the Wi-Fi signal from the APOSEN robot vacuum since many consumer devices also use the 2.4 GHz frequency band. Some of these devices include your baby monitors, microwave ovens, neighbor’s Wi-Fi access point and wireless video and audio equipment.

You have to turn off these devices if you find yourself experiencing connection issues. A Wi-Fi analyzer app can also be used to identify interferences and you will have to change the Wi-Fi channel by referring to the user manual.

3.      Wi-Fi router

At times the issue is the Wi-Fi router and you will need to reboot it in order to establish the connection again. You do this by unplugging the power cord from the back of your router then wait for 60 seconds before plugging it back in. Ensure your Wi-Fi is working correctly by connecting your other devices such as phone, tablet or computer.

After you ensure the Wi-Fi is working correctly and it still won’t connect, you can restart your APOSEN robot vacuum by pressing the power button on the side and waiting for at least 10 seconds before powering it back up again.

4.      Incorrect Wi-Fi password

Sometimes you may just have entered your Wi-Fi password incorrectly which disables the connection to your APOSEN robot vacuum.

In addition, it’s possible for routers to be operating at other frequencies. The network on these other frequencies will either have the same password or the passwords may differ.

So for each of these cases it is important to ensure the correct password was entered.

5.      Dead zone areas

You could find that your APOSEN robot vacuum constantly loses its Wi-Fi connection. This could be because the connection isn’t strong enough. To improve the strength of the connection you should ensure there aren’t any dead zone areas where your robot vacuum goes through.

A dead zone area is the area where any network isn’t available. This can be anywhere from underneath your furniture to areas with large metal objects such as your refrigerator. You can easily find these areas by using your smart phone to check for available networks in areas where your robot does not connect.  After finding these dead zones, try moving your router again to see if the strength of the connection improves.

You should also ensure your router is placed in a central place to ensure coverage of the connection is uniform throughout the house.

A summary on How to Fix Wi-Fi connection issue

ISSUE
EFFECT
SOLUTION
5GHz or 2.4GHz frequency band

 

APOSEN robot vacuum only connects to 2.4GHz
Connect to 2.4GHz Wi-Fi network only
Incorrect Wi-Fi password

 

Disables connection
Keep correct password
Dead zone areas
Have unavailable Wi-Fi networks

 

Re-position router
Wi-Fi router

 

Disables connection
Reboot Wi-Fi router
Interference from other devices

 

Disrupt Wi-Fi signal
Turn off other devices

Initial APOSEN robot vacuum set-up

At times, the problem could be with how you initially set up your APOSEN robot vacuum. You should ensure you have done the following before trying to connect to the Wi-Fi connection:

  1. Plug in the charging dock.
  2. The charging dock should be placed against the wall leaving either 2 meters (6.5 ft) in front of the wall or 1 meter (2.3 ft) on each side of the dock.
  3. Install the side brushes by pressing a brush into each slot with accordance to the matching colors.
  4. You should then activate the robot after completing these steps. The metal charging contacts on the charging dock should match those on the robot.
  5. Start cleaning cycle.

Conclusion

By following the solutions discussed you can fix your APOSEN robot vacuum and connect it back to the Wi-Fi network in no time even when you are on the other side of the world.

FAQS

How do you fix your APOSEN robot vacuum when it doesn’t connect to Wi-Fi?

To fix the Wi-Fi connectivity issue, you need to ensure you are using the recommended Wi-Fi frequency band. The APOSEN robot vacuum can only use the 2.4 GHz frequency band. You can also fix this issue by ensuring there isn’t interference from any other devices, rebooting your router, checking if you have the correct Wi-Fi password and ensuring the Wi-Fi connection is strong enough.

Why is the 2.4 GHz frequency band preferred over the 5 GHz frequency band?

The 2.4 GHz band is preferred because it works over long distances even though it is at a slower speed. The 5 GHz band only works over short distances but the speed is really fast.

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