Are xfinity phones unlocked
Yes, you can do that but there are some conditions that need to be met. For one the phone has to be an xfinity phone. It also should not have been reported stolen or lost. If you plan on unlocking your phone than you should have paid for it in full and it should not be on the Device Payment plan. The company also demands that the phone should not have been on extra xfinity mobile customer account. If it is than it has to be paid in full. Another condition is that 60 days should have elapsed since you activated your phone. The phone must also have been purchased to the account of an authenticated customer.
The company also has some criteria that should be followed if you are in the military such as your need to have the phone unlocked as a result of location transfer or military deployment. Some of the requirements you need to fulfill include:
- The phone should not have been used for fraudulent activities, lost or reported stolen
- The device should be an xfinity mobile device
- The phone should not be active on another’s xfinity mobile customer account
- You should not have any outstanding balances
- To do so you must come with your military ID into the retail store
- In case you are in some sort of military suspension and your line has been deactivated than you will need to call xfinity customer care for unlocking your phone
Table of Contents
Transfer your Xfinity number to another carrier
It is possible to transfer your xfinity number to another carrier but you will need to first need to do a few things like requesting for a xfinity mobile security PIN transfer. You can do this by logging in to the xfinity website and going to devices. Here you can select the new mobile phone carrier you are transferring to. Then head to the tab that says “transfer your number, cancel this line”. You can use the same PIN for multiple lines.
Once activation has taken place for your new carrier than you don’t need to do anything on xfinity part. However, you need to note that you have to clear your balance with xfinity before you can move to another carrier.
Is xfinity mobile GSM or CDMA?
One of the most asked questions is whether xfinity runs on GSM or CDMA. The company has built itself a solid reputation as one of the top cable companies in the US with operations in more than 30 states. If you have an existing mobile phone and want to switch to the service provider than the question is to which mobile platform will you be subscribed to – GSM or CDMA.
First to the basics; xfinity is a subsidiary of Comcast and as such do not own their own set of towers and cellular networks. The company has to use those of another network like Verizon. When this happens as a xfinity consumer you have the benefit of logging to a wide range of hotspots from xfinity that are spread across the country and you have one of the most reliable cellphone networks in the country. Verizon also offers you extensive coverage across the country. To jump on board onto the xfinity network you will need to have your phone first unlocked or you have the option of getting yourself a brand new phone. If you already have a phone from Verizon than it is easier to move to xfinity as the later uses their towers. However, if you are moving from AT&T or T-Mobile than you will need to have your phone unlocked as this use different technologies.
A clear understanding of CDMA and GSM will better help you make the right decision. CDMA is one of the most advanced protocols that you can have on the 2rd and 3rd generation networks. If you want to communicate over your phone you will need to have 3G as Verizon uses CDMA. The technology allows for multiple signals to be transmitted over a single transmission line. With this you have the benefit of enhanced speeds, connectivity and transfer rates. Most of the world with 2G and 3G have adopted GSM and it is by far the most used form of communication. Unlike CDMA it has the flaw of first digitalizing and compressing data before sending it one stream and at a given point. This is time consuming and can led to slow internet speeds. GSM is the network of choice by cell phone companies like T-Mobile and AT&T but is not supported by Comcast, xfinity or Verizon.
How fast your internet should be
Users |
Browsing |
Streaming music |
Streaming video |
Online gaming |
1-3 persons |
5Mbps |
5Mbps |
SD video:10Mbps
HD video:50Mbps |
25Mbps |
4-6 persons |
4-6 people
10Mbps |
25Mbps |
SD video: 50Mbps
HD video: 100+Mbps |
100Mbps |
From the table you should identify what your current internet needs are before getting into a plan. You should also identity the number of people and devices that you are going to be sharing bandwidth with. This allows you to get the most suitable plan that will not slow your internet down
Conclusion
It is possible to transfer your existing phone from another network onto your xfinity and the reverse. Xfinity will unlock your current phone for you but you need to first have cleared all your pending bills to do so. In some cases there are special requirements that have to be met if you are enlisted to the military.
FAQ
Do xfinity phones come unlocked?
No, but you can have it unlocked once you fulfill certain criteria. This will allow you to switch SIM cards. You can contact the xfinity customer care team for this. Once your request has been processed your phone will be unlocked and you can insert a new SIM card to test it.
Can I take my xfinity mobile phone to another carrier?
It is possible to carry with you your xfinity mobile phone number and device to another carrier but there are forms that you will need to fill out.
Can xfinity phones be used on Verizon?
Xfinity mobile phones in fact ride on the Verizon network, which is quite reliable and supports 5G which is the latest mobile technology
Is xfinity Mobile CDMA or GSM?
It runs on the CDMA network. If you want to bring your phone with you than you will need to first have it unlocked than you can use it for CDMA
Will xfinity unlock my phone?
Yes, they will but it is subject to your clearing your pending bills with xfinity, you will need to login to their website and file for it