(Solved) Alexa won’t turn orange – How to fix

Alexa has simplified many people’s lives since it lets you search the web, shop online, and even play music by only talking to it. It is an intelligent personal assistant that features different lights.

This device sits dormant until you call it out. When you see the ring on the top part lighting up orange, it implies that the device is attempting to connect to a wireless network. If your device is not turning orange, it, therefore, shows that it is struggling to connect to wifi. Find out how to solve it.

What do the lights on Alexa mean?

Before we give you insights on how to make Alexa start connecting back to your wireless network, you should understand the meaning of the different lights that show on this device. This smart assistant uses lights to pass certain information to the user. It can light up in about seven colors. This is what they represent.

What should you do when Alexa is not turning orange?

Now that you understand the meaning of these lights, you should find out how to fix it. Different causes can prevent Alexa from connecting to wifi. Sometimes, it could be caused by obstructions in your network or long distance between the device and your wireless router. You can, therefore, make Alexa start turning orange again by doing a few things. Start with the following.

Check the internet connection

Ensure that your internet connection is working accordingly. If you are having trouble connecting to the internet, then Alexa cannot work as expected.

Restart the router and modem

Sometimes, you can solve this problem by restarting your wireless devices such as the modem and router. As you do this manually, wait for at least 5 minutes before connecting Alexa to wifi again. Sometimes, network hardware leads to connectivity issues, and a simple restart can make Alexa start showing the orange light.

Restart the Alexa device

If you are using an Alexa enabled device such as Echo, you can also help it connect to wifi by restarting it. Power it off for some time then put it back on. Give it some time for it to try connecting back to wifi again. If you don’t want to power it off and on, you could try unplugging it for a few seconds. Sometimes, a simple reboot of the Alexa enabled device can solve the problem.

Check if you wifi password has changed

Sometimes, incorrect passwords can also hinder Alexa from connecting to wifi as expected. When this happens, the Alexa will not turn orange as expected. If you confirm that the hardware is functioning accordingly, choose one of the devices connected to your wireless network and disconnect it. When you start reconnecting it, enter the same password you have been using to connecting Alexa.

If the device can easily recognize the network but fails to connect using the password, then the wifi password you are using for the Alexa device is wrong. Using the wrong password is a common issue that causes problems between such devices. If you think that someone may have changed the password, you should update it on your Alexa device. Go to settings and make the necessary password updates. Consider using a simple password since some Alexa devices don’t like complicated passwords with special characters.

Move any physical objects that may be blocking the network

Any physical barriers between the Alexa device and the router can prevent Alexa from connecting to wifi. You should, therefore, move them to solve this issue. If you have things such as baby monitors or radios, you should keep them far away from your router and Alexa since they tend to cause interference. When wifi signals have to travel long distances, they tend to degrade. You should ensure that the Alexa device and router are within range so that the Alexa device can easily connect to the wireless network.

Reset your Alexa enabled device to factory settings

For you to reset the device to factory settings, you should first consider the generation of your particular device. If you have a third-generation Alexa enabled device, you can easily reset it to factory settings by pressing down the action button and holding it for at least 25 seconds. You should notice the light ring blinking orange then turning off. The device should show a blue light. When this happens, you can now start setting up again through the Alexa app.

Ensure that you follow the steps keenly before you attempt to connect to the wireless network once more. If you have a first-generation Alexa enabled device, you can reset it to factory settings using the reset button. This should be found at the bottom part of your device. Use a paperclip to press this reset button until it goes back to the factory settings.

Conclusion

Having Alexa allows you to search for anything online by giving it voice commands. If your device is, however, not turning orange, it cannot connect to wifi. Find out the cause of the problem and try to fix it. Some of the solutions you can try including restarting your modem, router, or the Alexa device. You can also confirm any change in password or ensure that the device is within range. Understanding what other lights on your Alexa enabled device stand for is also essential.

FAQs

Can I control other smart devices in my home using Alexa?

Yes. Since some smart home devices are compatible with Alexa, you can easily talk to your device to control them.

What if my Alexa enabled device cannot hear me?

Look at the top of the device since there is a high chance that the mic is muted. Tapping the microphone button can enable voice control.