[SOLVED]: NETGEAR N600 not connecting to the internet – How to fix

All wireless devices are predisposed to connectivity issues, the NETGEAR N600 being one of them. However, a troubleshooting process should be able to help you fix your NETGEAR N600 Dual-band router when it does not connect to the internet. Let us take a look at the troubleshooting steps that you could use in case you face connection problems.

One of the possible problems your NETGEAR N600 dual-band router would encounter is not being able to connect to the internet. The disadvantage of this is that you will not get a notification prior to this kind of damage which may cause you to worry and get very frustrated. On the brighter side however, this is a common and fixable problem which is only successful if you know how to do it.

To fix your NETGEAR N600 router when it is not connected, you need to; check your router to establish what the problem is, check your IPS status, update your firmware, check your MAC address filtering, reset your router and network settings or replace the entire router with a new one.

To start with, what causes prevent your NETGEAR N600 router from connecting to the internet?

Aside from in-built problems such as damaged firmware and terrible signal strength, outward problems such as damaged cables, loose cables, connecting too many devices to your router all at once and connecting to your router using the wrong cable may cause connectivity-related problems to your NETGEAR N600 router such as no internet connection.

What are some of the features of the NETGEAR N600?

The NETGEAR N600 Dual-band router has been designed and optimized to allow you to experience network efficiency and reliability. The table below shows the features of the router.

MODEL	NETGEAR N600
Speed bandwidth	Up to 600 Mbps
Range	Up to 300 square feet
Frequency band	2.4 and 5 GHz
MU-MIMO and beamforming technology	Yes
Availability	Check price

 

How can you fix your NETGEAR N600 router when it does not connect to the internet?

Depending on the nature of the problem, you can use the following troubleshooting steps to reconnect your router to the internet.

Reboot your router

When you look at your router and the internet lights are red, it means that there is no internet connection. What you should is to check the router status on NETGEAR’s administration page. If it is featured with high speed, then your router is the one with the problem and if it is featured with low speed, it is a general problem.

The next thing you should do is to reboot your router by unplugging it from the wall socket and giving it some time to rest. When you plug it back in, try to connect your devices to check whether your internet connection has been established.

If you are using an Ethernet cable to connect to the internet, you should check whether the cables are tight enough and are not damaged. Also, you should ensure that the cable is connected to the correct ports. In this case, you should unplug your Ethernet cables and switch off your modem and disconnect your devices then reconnect all the devices once again.

Additionally, your router may be connected to the wrong port and that is why it is unable to connect to the internet. If this is the case, then you should redirect the cable. If the cables are damaged, you can replace them or you can tighten the cables if they are loose.

Check your IPS status

There’s a possibility that the problem could be coming from your internet provider and not from your end. You can contact your service provider and ask them to reconnect your router.

Update your router’s firmware

A damaged firmware may cause tamper with the security code of your NETGEAR N600 dual-band router. This may cause a sudden switch in the security codes within your router. A change to the WPE/WAP code may eventually prevent your router from connecting to the internet. The first thing you need to do in this case, is to re-enter the security code of your router so that it can fix the communication between your router and your devices.

Considering the fact that your firmware is corrupt and it is disrupting the normal functioning of your router, the next thing you need to do is to update your firmware.You should download the firmware update for your router on the NETGEAR website. As you do this, you should follow the instructions provided for by the manufacturer in order to troubleshoot successfully.

Managing your connection log

A potential cause for your NETGEAR N600 router not connecting to the internet, would be an overwhelming connection log. The advised number of connected devices to the NETGEAR N600 router is up to 10 devices. When you connect too many devices all at once, it affects the connection signal and may cause your router to lose the signal entirely.

This calls for you to manage your connection log and strictly follow the recommended number of devices that should be connected to your router as advised by NETGEAR.

Try resetting your router and your network settings

Perhaps you have done all these steps and you are wondering what to do next because your NETGEAR N600 router is still unable to connect to the internet. You are advised to hard reset your router back to its default settings and start a fresh.

When you check on the side of your router, you will find a small red button which is used to reset it. You should use the lid of a pen to press on it and hold for roughly 10-15 seconds. Once it has fully reset you should power it back on and try to connect your devices to see whether your connection is stable once again.

Conclusion

Sometimes, even after following all the troubleshooting steps listed above, your NETGEAR N600 router may still be unable to connect to the internet. This would show that your hardware is the problem. However, you should understand that this mostly happens with faulty or old devices. Because of this, it is advisable that you replace your router with a newer one after contacting the NETGEAR team.

FAQs

Do I need to always have the latest firmware on my NETGEAR N600 router?

Yes. When your NETGEAR N600 router is updated with the latest firmware, it helps increase functionality, stability and performance. Also, the latest firmware may help you correct connectivity issues and can add new features to your router that help with network efficiency.

Can I leave my NETGEAR N600 router on at all times?

Yes, you can. However, you are advised to turn it off to rest mode when you are not using the internet for example, when you go to sleep. This significantly reduces overheating that is a potential cause of connectivity issues such as your N600 router not connecting to the internet.