[SOLVED]: NETGEAR Nighthawk not connecting to internet –How to fix
In as much as NETGEAR strives to give you ultimate network quality, sometimes rout router may not connect to the internet. Let us take a look at the troubleshooting steps that would help you fix your NETGEAR Nighthawk router when it doesn’t connect to the internet.
What do you really do when you come across the ‘No Internet Access’ notification? You need to troubleshoot your router. Majority of the time when you come across internet connectivity issues such as your router not being able to connect to the internet, you would find yourself going through a stressful spree. However, you need to acknowledge that this is a frequent problem and all you need to know is how to control the damages.
You can fix your NETGEAR Nighthawk router by checking on the status of your IPS, restarting your router, updating your routers firmware, using a different DNS or resetting your router depending on what you establish the problem is.
Before we continue, what are the potential causes of your NETGEAR Nighthawk router not connecting to the internet?
Different factors can cause your router to have connection problems. External issues such as damaged cables, loose cables, an old device, connecting your router using the wrong cable or an overwhelmed connection log can potentially prevent it from connecting to the internet. Aside from that, internal issues such as corrupt firmware or an erratic signal strength can contribute to this.
Table of Contents
What are some of the NETGEAR Nighthawk routers and what are their features?
Model |
AX12 |
AC1750 |
AC2300 |
Speed bandwidth |
Up to 6 Gbps |
Up to 1750 Mbps |
Up to 2300 Mbps |
Frequency band |
5 GHz |
2.4 and 5 GHz |
2.4 and 5 GHz |
Range |
Up to 3500 square feet |
Up to 1500 square feet |
Up to 2000 square feet |
Connection log |
30+ devices |
25 devices |
35 devices |
MU-MIMO and beamforming technology |
Yes |
Yes |
Yes |
Availability |
What troubleshooting steps should you use when your NETGEAR Nighthawk router won’t connect to the internet?
Connectivity issues attributed to your router could either be external or internal. Sometimes it could be easy to fix while other times it may require a lot of work and technicalities to figure it out.The following ways should be able to help you troubleshoot your NETGEAR Nighthawk router and solve your connectivity issues at any time when it happens.
Confirm with your Internet Service Provider (ISP)
Sometimes when your NETGEAR Nighthawk router is not connected to the internet, it may be because there is a temporary fix with your internet provider. To confirm whether that is the problem, you need to take your router through a speed test.
When doing this, poor internet speed means that the problem is with your ISP and you should contact them to help fix the connectivity errors. If you notice high internet speed, it means that the problem is with your router and you should try different troubleshooting steps.
Check your NETGEAR Nighthawk router
When your NETGEAR Nighthawk router is unable to connect to the internet, you need to check and interpret the lights showing on the router so that you can be able to trace what the problem is.You can check the status of your router do this logging into the administration page of the router and by checking whether the router has blinking lights to indicate the presence of a stable internet connection.
When you establish that it is not connected, you should unplug your router from the power outlet and allow it to rest for a short period of time then plug it in. Once you have done this, you can reconnect your devices to know whether you are able to access internet.
Additionally, your router may be connected to the wrong port and that is why it is unable to connect to the internet. If this is the case, then you should redirect the cable. If the cables are damaged, you can replace them or you can tighten the cables if they are loose.
Seek a firmware update
Issues with the routers security code may tamper with connectivity. There are times when your NETGEAR Nighthawk router may switch security codes internally and the only way you can fix this would be by updating the firmware of your router.
Before this, you may need to re-enter the security password (WPE/WAP code) of your router so that it can communicate efficiently with your devices. This should reconnect your device.
Try using a different DNS Server
Sometimes, you may need to change the DNS server that can interpret the domain name of your router and change it into a web server address that ranges from your internet service provider. You should do this manually from the router configuration page so that it can work. Doing this expands the speed and reliability of your internet connection.
Check MAC address filtering
Sometimes, having an overwhelming connection log may cause slow internet and eventually no internet access. MAC address filtering is what gives you the chance to define the devices that you want to be connected to the internet and controls their access to your NETGEAR Nighthawk router. You should check your MAC address filtering to control individual networking.
Reset your NETGEAR Nighthawk router
At times, you would try all troubleshooting steps but the problem still persists. Resetting your Nighthawk router to factory settings should be the last resort you take up when you establish that its connectivity issue is unending.
To reset your router, you need to identify the reset button at the bottom or the back, depending on its design. Afterwards, you should use the tip of a pen or a similar object to press on the reset button. Hold on the reset button for approximately 10-15 seconds and allow it fully reset. Once this is complete, you should power it back on and connect your devices to confirm whether the Internet is back.
Conclusion
When you have gone through all the troubleshooting steps and your NETGEAR
Nighthawk router is still unable to connect to the internet, then your device may have a severe problem and you should consider its replacement. In this instance, you should contact the NETGEAR technicians to help.
FAQs
At what point should I replace my NETGEAR Nighthawk router?
By the time you are reaching the point of replacement, you should have tried out all the possible troubleshooting steps and confirmed that your router is faulty.
How can I confirm a connection failure on my NETGEAR Nighthawk router?
If you have other wireless devices connected and they are working OK then it is most likely a problem with the configuration on the smart phone. If other wireless devices are also having problems then you can establish that your NTGEAR Nighthawk router is the problem.