Zen Broadband vs PlusnetBroadband – Which Broadband Provider will satisfy your internet needs better

A number of Broadband Providers are well- known for delivering reliable broadband connection however, most lack good customer service. Both Zen and Plusnet are broadband providers that offer reliable connection and good customer service throughout the year.

Stable internet connection is one of the most essential things you need to have in your home. This is because most activities nowadays are usually done online. Be it streaming videos on Netflix or even browsing through your favourite social media sites, you will most definitely require internet connection. Zen Broadband and Plusnet Broadband are one of the most affordable Broadband providers in the land right now which makes them good choices to consider.

When to use Zen Broadband Provider

For sure, subscribing to the broadband services of Zen Broadband will enable you to save money. This is because you will not be required to pay any installation fee when you subscribe to any of their broadband packages. In addition this, they also provide you with a free router if you are a first time subscriber to their Broadband services.

When to use Plusnet Broadband provider

Aside from delivering reliable internet connection to your home throughout, Plusnet Broadband also have great customer service. Yes that’s right! They are well- known for their reliable customer service as they have a contact centre which operates 365 days in a year. For sure, this is pretty convenient as you will always have someone on the other side to help you in case of internet connection problems.

Zen Broadband vs Plusnet Broadband Feature comparison

Zen Broadband
Plusnet Broadband
No. of broadband packages
Download speeds
10Mbps- 300Mbps
10Mbps- 66Mbps
Monthly price
£28- £38.99
£18.99- £26.99
Data cap

How we evaluate Zen Broadband and Plusnet Broadband

Both these two Broadband providers deliver reliable broadband services to their clients throughout the month. However, we have looked at all their features in depth in order to give you an accurate evaluation of both Zen Broadband and Plusnet Broadband:

  • of broadband packages– This is the variety of broadband packages offered to you by the broadband providers.
  • Download speeds– the speeds which data is transmitted through the networks.
  • Monthly price– this is the amount of money you are required to pay at the end of every month when you subscribe to one of their Broadband packages.
  • Data cap– this is the monthly data limit that is usually set by Broadband providers.

Zen Broadband vs Plusnet Broadband overview

Zen Broadband review

Zen Broadband vs Plusnet Broadband

This Broadband provider mainly focuses on Broadband connection as they don’t offer TV bundles like most of the other Broadband providers. Well, this is actually a good thing because they mainly focus on internet connection which enable them to deliver high quality broadband services throughout. In addition to this, they also offer you a variety of Broadband packages that you can choose depending on your budget and intended use.

Broadband Package
Download speeds
Monthly data cap
Monthly price
Zen Fast
Zen Superfast
Zen Ultrafast


It is important to note that you are required to sign a 12 month contract in order to subscribe to any of these Broadband packages. The Zen Fast package provides you with download speeds of up to 10Mbps. This package is perfect for you if you usually use the internet to do simple tasks such as emailing and browsing through social media.

The Zen Ultrafast package on the other hand comes with download speeds of up to 300Mbps. This package is essential for heavy internet users who rely on the internet to do most activities such as online gaming and streaming videos in HD. Zen use the G Fast technology for this package which ensures fast download speeds throughout.

Zen also won’t charge you any money for installation which makes it have an edge over most of their competitors. In addition to this you’ll also be provided with a free router if you are a first time subscriber to their services.


  • Fast download speeds.
  • Free installation.
  • No data caps on their broadband packages.
  • They provide you with a powerful router.


  • They don’t offer TV bundles.

Plusnet Broadband review

Zen Broadband vs PlusnetBroadband

Without doubt, this is not one of the most popular Broadband providers here in the U.K however, this shouldn’t be a reason to discourage you. This is because Plusnet will offer you reliable broadband connection throughout the year regardless of the area you stay in. They also use both ADSL and Fibre connection types which guarantee you stable internet connection in your home.

Broadband package
Download speeds
Monthly data cap
PAYG calls
Monthly price
Plusnet Unlimited Broadband
Plusnet Unlimited Fibre Broadband
Plusnet Unlimited Broadband + Eve & Weekend calls
No (Inclusive calls)
Plus Unlimited Fibre Extra

The Plusnet Unlimited Broadband is Plusnet’s budget package as you are only required to pay only £18.99 per month in order to subscribe to it. Well, it comes with download speeds and upload speeds of up to 10Mbps and 1Mbps respectively which is enough for simple tasks. Therefore, you should subscribe to this package if you use the internet for browsing and streaming videos online. It’s best suited if you live alone as the download speeds slow down when multiple devices are connected.

You should opt for the Plus Unlimited Extra package if you want a package that will deliver seamless internet connection even when multiple devices are connected. This is because it comes with download and upload speeds of up to 66Mbps and 19Mbps respectively.


  • Comes with a wide variety of broadband packages.
  • Installation and set- up takes a short time.
  • Good customer service.
  • Fast download speeds.


  • Their premium router is not given to Plusnet Unlimited Broadband subscribers.

How does Zen Broadband and Plusnet Broadband compare?

No. of Broadband packages

The main benefit about subscribing to a Broadband provider with a number of Broadband packages is that they offer you flexibility. You can easily find a package that works perfectly for your budget. In this comparison Plusnet Broadband offer you more broadband packages as compared to Zen Broadband. They offer 4 different broadband packages to their subscribers while Zen Broadband offer only 3 broadband packages.

Download speeds

For sure, faster download speeds means much more stable internet connection throughout on your devices at home. However, different packages come with different download speeds. Zen Broadband offer you faster download speeds across their Broadband packages as compared to Plusnet Broadband packages.This is because the download speeds delivered to you when you subscribe to their packages range from 10Mbps to 300Mbps. Plusnet Broadband on the other hand, deliver slower download speeds that range from 10Mbps to 66Mbps.

Monthly Price

Plusnet Broadband offer you more budget- friendly broadband packages as compared to Zen Broadband.This is because the monthly rates for Plusnet Broadband packages range from £18.99 to £26.99 depending on the package you intend to subscribe to. Zen Broadband monthly rates on the other hand, are a bit higher as they range from £28 to £38.99.


Without doubt, Zen Broadband are well known for their good customer service and also deliver fast download speeds to your home throughout the month. However Plusnet Broadband is the overall winner as compared to Zen Broadband. This is because they not only offer you with more affordable broadband packages but also offer you with a wider variety of Broadband packages you can choose from.


Do Plusnet Broadband have monthly offers?

Yes they do have monthly offers and vouchers that they give to their subscribers on a monthly basis.

How much is installation fee for Zen Broadband?

They don’t charge you any installation fee when you subscribe to their services.

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