Unable to access internet- top seven steps to get back online now

We live in a world that requires us to have a secure and stable internet connection so that we can be able to carry out our daily tasks efficiently. However, there are times that you may not be able to access the internet because of one reason or another.

Without doubt, the internet usually makes our work easier. For example, anyone in the working class knows how important emails are today. It’s the easiest way to communicate between two officials as it is not only official, but also offers security of documents being shared. In addition to this, you can also use the internet for you own personal entertainment. For example, you can easily access sites such as YouTube and watch your favorite vloggers so long as your device is able to connect to the internet.

It is normal to experience difficulties with your internet occasionally. The good news is that you can easily get back online by following these seven steps. Firstly, you should try to connecta different device to your internet network and see if it will connect. If that doesn’t work,you should run the network troubleshooter on your windows computer. Then check the status of your internet package and see whether it needs to be paid for.

After you have confirmed payment and your internet is still down,you should check whether your router is connected to the network. The fifth step that you should take to come back online is to update the firmware of your router. After you have done this, you can also check if you are trying to log in to a valid IP address. Lastly, you should call your Internet service provider and report the matter so that they can help you out.

Steps you should follow to get back online after being unable to access the internet

Connect a different device to your internet network

Well, this is the first step that you should take when you are unable to access the internet using your device. You should try to use another device and connect to your internet network and see whether you’ll be able to access the internet. If you do this, and the device connects to the internet, you’ll know that the problem lies with your device that is unable to access the internet.

After you have confirmed that the problem lies with your device, you should try to switch it off then switch it on again. If it still refuses to access the internet, you should take it to a specialist who can check it and fix the problem.

Run the Network troubleshooter on your Windows PC

PCs are very convenient devices because they come with features that allow you to troubleshoot problems such as being unable to connect to the internet. If your device is unable to connect to the internet, you should log in to your PC and right click on the network icon. After you have done this, click on “Troubleshoot problems” for the PC to try and diagnose why its not able to connect to the internet.

If its an error that Windows can easily sort out, then it will tell you where the problem is with your internet and offer a quick fix. However, you should also take note of the problem if its not fixable by windows so that you can look for a solution as early as possible.

Check the status of your internet package

You are normally required to pay a certain amount of money every month toyour ISP to enjoy internet connection at your home. However, you may not be able to access the internet when you haven’t paid the required monthly subscription fee. Therefore, you should check whether your subscription is still valid if you experience problems with your internet connection.

Check whether your router and modem have connected to the internet

Are you still experiencing an issue accessing the internet even after you have confirmed monthly payment? Well, you should definitely check whether the ethernet cable is properly connected to your router. This is because your router will not be able to transmit network signals if it’s not connected to the main network provided by your Internet service provider.

After you have ensured that the ethernet cable is properly connected to your router, you should check whether the light on your router is blinking green. Without doubt, the lights on your router play a key role when it comes to network connectivity. If it blinks green, it shows you that your router has successfully connected to the network and you’ll be able to access the internet.

Update the firmware of your router

You may also be unable to access the internet because your router is still operating on outdated firmware. If this is the case, you can easily log in to your router account and check if there is a ready update for your router. If there is an update, you should download and install it to your router for it to connect to your network. Once you have updated the firmware on your router, it will start to operate as usual and will allow you to access the internet.

Check if you are logging in to a valid IP address

An invalid IP address will also hinder you from accessing the internet. Therefore, you should ensure that you always log in to a valid IP address whenever you are using the internet. In addition to this, you should also go to your network settings and click on “Change adapter options”. After doing this, set up your static IP and ensure that its on “Obtain IP address automatically” so that you can easily access the internet without complications.

Call your internet service provider

Once you have gone through all these steps and you still experience difficulties accessing the internet, you should call your ISP.The good news is that most Internet Service Providers usually have reliable customer care staff who are always willing to help you. Therefore, all you have to do is get the contacts of your ISP’s customer care center and give them a call.

After you have done this, you should explain to them the issue you are experiencing with your internet connection so that they can help you sort it out.

The table below is a summary of the causes that may hinder you from accessing the internet and their possible solutions.

Conclusion

For sure, it can be really frustrating not being able to access the internet. This is because it may hinder you from performing your daily tasks effectively. In addition to this, it may also prevent you from accessing your favorite sites during your free time. However, there is no need to panic when you are in this situation because you can easily fix this by following the seven steps that we have given you.

FAQs

Can I download my router’s firmware update from a third-party site?

No, it is not advisable to download updates from third party sites.

How do I know my router is connected to the network?

It will have a green light that will be constantly blinking.