(Solved)Roku remotes always diconnects

Does your roku remote keep disconnecting? This is one of the most common problem roku remote user’s faces. To troubleshoot the problem with your roku and get it to start working normally, check out this article.

Getting a Roku device is a great way for beginners to dive into smart streaming content. Roku players have unimposing designs, easy to use interfaces, and come with easy to use remotes. These are just a few of the advantages that come with getting any Roku model for your home. However, just like other streaming tech, Roku is not free from fault.

With any Roku, you might find yourself dealing with a variety of problems ranging from connectivity issues, audio/video issues, and hardware problems to remote control problems. This articles focuses on why your Roku remotes always disconnects and how to fix it.

Why does your Roku remote keep disconnecting?

Check the network connection

The roku remote does not need any internet connection in order to function normally. However, local network malfunction will mess with your Roku remote’s connection and functionality. If your local network is not working, your Roku remote will not function until the connection is restored.

HDMI interference

The Roku streaming stick is normally installed to a television using a HDMI port. The HDMI port connections can cause some interference with your remote. In this case, the best solution is to get a HDMI extension. You can order it from Roku, using the Roku serial number on your device.

Blocked /weak IR signals

Your infrared (IR) Roku remote need to be able to see the media player they control to work. Almost all disconnection problems with this type of Roku remote stem from not having a direct line of site to the device. If the device is stuck behind another object, it makes it difficult to reach the media player at certain angles.

Dead batteries

Weak infrared signals are also a problem with the Roku remote. If your Roku remote is using dead batteries, the IR signal will be too weak causing a disconnection. In addition, the Roku remote will be unable to respond to commands or button presses.

How to fix a Roku remote that always disconnects – troubleshooting guide

Re-pair /reset your Roku remote

The IR remote

Repairing the Roku IR remote in case of disconnection is easy. All you need to do is remove the batteries from the battery compartment. Next, remove the power cable from your device/player, wait 5 seconds and connect it back. When Roku device/player displays home screen, reinsert the batteries into your IR Roku remote.

Enhanced Roku remote

The enhanced “point anywhere” remote is a bit more complicaed. You need to restart the roku device as well as your enhanced remote.  To reset your device and Roku remote first you need to remove power cable from your roku device or media player. Next, remove batteries from your Roku enhanced remote. Then Plug in your media player or roku device. Wait for the device to finish booting and home screen displays. Reinsert batteries into the remote, and wait 30 seconds then press and hold the pairing button located below the battery compartment.

If this does not fix your problem, try re-pairing your enhanced Roku remote. To re-pair an enhanced Roku remote you need to disconnect your Roku device or media player from the power first. Reconnect the power after 10 seconds then remove batteries from your Roku remote. Next, you should wait for the home menu to appear on your TV screen and resinert the batteries into your remote. Find the pairing button below the battery compartment on your remote. Press hold the pairing button for 3 seconds/ until the pairing light flashes on the remote. Finally, wait for 30 seconds while the devices pair.

Replace the Roku remote with a Roku app

If you cannot troubleshoot your Roku remote and cannot access another one in time, you can use the Roku mobile app for the mean time. The mobile app is available and free for both android and iOS users. It duplicates the remotes directional keypad and other controls, making it easy for long-term Roku users to adapt.

The app turns your phone into a control centre for both streaming/media players as well as the Roku TV. You can install the Roku app on your tablet or Smartphone depending on your convenience. The Roku mobile app is very handy and offers users a ton of features including channel surfing, keyboard or voice search, private listening and programme highlights just like the advanced Roku remote. If you no longer want to use the remote for your streaming devices, get the Roku app with the following steps

Download the Roku app on your phone or tablet from the play store. Before you access the app, ensure the Roku TV or media player and Smartphone/tablet are using the same wireless network. Launch the Roku app and wait as it searched for devices on the wireless network. Select the device in your home that you want to control with the app. Use the arrow keys to navigate the Roku menu just as you would with your remote.

For the swipe pad, open the mobile app and access the remote control by tapping on remote. Tap controls on the upper left corner of your screen then tap wipe. Next, tap the back arrow and you now have control of the swipe menu mode. Now you can use swipe gestures to navigate the Roku menu.

Conclusion

Roku remotes are simple, and there aren’t many things that could go wrong with the device. If your remote suddenly keeps disconnection, use this guide to work through the provided troubleshooting steps and your remote will be as good as new.

FAQ

How often do I have to replace the batteries on my Roku remote?

It depends on the type of batteries you use for your Roku, and how often you use your Roku remote.

Can I control my Roku streaming devices using the Roku mobile app?

Yes, the Roku mobile app turns your android or iOS mobile device into a control centre for your media player.