Polycom Vs Grandstream – Find the best Brand For Your Business Communication Needs
From the good old telephone to the email, the fax, to the video, getting the best out of technology, in the most cost-effective way will determine your business success.How canyou choose that one brand that will handle all your communication needs?
To remain relevant, businesses must effectively communicate with their staff, clients, suppliers and partners. And, to remain in business, they must maximize efficiency and time in the most cost-effective and hassle-free way. A VoIP system integrates voice and data on one network which goes a long way in achieving this. However, many companies develop and manufacture VoIP systems. How do you know which one to choose? Stay around for this Polycom VsGrandstream discussion to pick pointers on whichof the two brands would best meet your needs.
Table of Contents
What are their differences between Polycom Vs Grandstream?
Polycom |
Grandstream |
|
Year Founded |
1990 |
2002 |
Optimization |
Open source SIP system |
Open source SIP system |
Product Categories |
Products and services categorized by environment |
Products and services categorized by function and target market ( High –End & Basic) |
Notable Aquisitions |
Vivu, Destiny conferencing, Accodent Technologies |
Step Digital LLC, ImpaTECHIssabelVivu |
Major Products |
SoundStation IP Conference phones, Siren Codecs, VVX phones, OTX, Polycom RealPresence |
IP Voice, Data ,Video telephony , Video Surveillance (Security) |
Affordability |
Generally, higher priced |
Competitively Priced |
Product and Service Range |
HD telepresence and Video, Conferencing and desktop voice solutions, UC infrastructure, Software and Accessories, Microsoft products, Customer care, professional and partner services. |
Entry level, mid-range and High end IP phones, Full HD conferencing systems, UCM IP PBX series, ATAs and Gateways, Wireless networking solutions |
Polycom Vs Grandstream – How do they Compare?
Polycom was founded in 1990, while Grandstreamwas founded in 2002. Both companies boast many awards, and major acquisitions in the course of time. In 2018 Polycom was acquired by Plantronics, the two becoming Poly. Poly continues to develop quality voice, video and content collaboration in addition to communication technology.Grandstream too, despite being a new entry, has used its acquisitions and partnerships to greatly enhance its product range and interoperability while maximizing affordability. How else do the two brands compare?
Affordability
Though Grandstream’s phones range from basic to high-end, they are quite affordable. Polycom products are highly specialized for individual environments, and are of very good quality. This tends to make them slightly costly.
Product Categories
Grandstream have a broad based approach in their product offerings. They target both high-end and basic market segments. They have their eyes set on both the individual consumer market as well as enterprises. Their products therefore aspire to maximize productivity for businesses. Polycom is more focused on offering better solutions to specific use. Polycom users get to choose services or products appropriate to their environment in home/work office, mobile, theatre or conferencing.
Meeting Room Experience
The interoperability due to the open source SIP system makes products from both companies versatile, rich in telephony features and able to deliver superb picture and sound quality.
When it comes to virtual meetings, Polycom’s RealPresenceis a force to reckown. Its ease of use, intuition and improved user experience makes it popular with users. It not only offers quality audio and video calls, but also improved settings – like canceling of background noise, and ability to attach a file during chats. This makes it ideal for office meetings. RealPresence also doesn’t need lots of bandwidth, so users don’t need to shut down other apps when in a call. It however has glitches when internet connection is poor. The browser version is extremely popular as it saves on installation and logging in every time a different PC is used. It is advisable to have technical support at the initial set up, especially for iOS users. RealPresence serves well organizations with more than 25 staff who have regular virtual meetings.
Grandstream have flexible, affordable , easy to install and to us video conferencing products of practical use to both small and medium businesses as well as the mega organizations. They have rich telephony features with excellent HD audio visual interactive capabilities that deliver superb sound and picture quality.
PolyCom Vs Grandstream – A Comparison Overview
Polycom Overview
Polycom’s wide array of voice, video and telepresence solutions and services connects people- from their mobile settings, desktops, classrooms and meeting rooms. This virtual face-to-face collaboration cuts down on costs, time and carbon emissions associated with physically bringing the right people in one venue.
Polycom products boast of delivering the clearest sound to each participant in every location, thus optimizing productivity. These products include:
- Conference phones
- Desks phones
- Portable speakerphones
- VoIP adapters
- Mobile phone stations
- Phone accessories
Desk Phones:Polycom CCX 600
- 802.3af POE (Power Over Ethernet) Power supply sold separately
- On-Screen Presence Status Indicators
Polycom’s industry-leading VoIP phones are easy to set up, use and come equipped with excellent sound quality and unmatched proprietary technologies. They are optimized to run on upwards of 60 IP and UC cloud platforms.
The Polycom CCX 600 is a high performance business media desk phone suited for business executives, managers and any other high volume staff requiring room for maneuvering.
The phone comes with a large 7-inch touchscreen LED display and the legendary audio technology that ensures conversations stay on track! Powerful chipsets supporting next generation features including Noiseblock AI makes the phone responsive and fast. The phone is designed to include Bluetooth, Wi-Fi and 2 USB ports, making headsets connection easy because the phone comes with the option of a headset or not.
Conference Phones: Polycom Trio C60
- Conference Phone Flexibility: Video conferencing and content sharing can be easily added, ensuring...
- Outstanding Audio: Hear every inflection, without the distracting background noise. Room filling audio up...
Conferencing ensures people in the same meeting are not necessarily in the same room. With Polycom conference phones however, it feels like they are, thanks to the advanced audio technology! The Polycom Trio C60 brings smart conferencing experiences to rooms of any size with the signature Polycom brilliant audio that has no interruptions.
It promises every participant satisfaction on their favorite collaboration platforms with its one touch meeting initiation and simple, easy to control video solution.
Grandstream Overview
Grandstream takes pride in designing and manufacturing quality and reliability innovations aimed at maximizing business productivity, efficiency and communication.Their product lines include IP phone, voice telephony and surveillance. Their Business conferencing offers both full HD and Audio conferencing, while the IP voice Telephony comes loaded with Basic, Mid-range, Carrier grade and High End IP phones.
Grandstream GS-GXP2170
- 12 lines, 6 SIP accounts, 5 soft keys and 5-way voice conferencing
- 48 on-screen digitally customizable BLF/speed-dial keys
This top of the range entry level phone supports 12 line keys, 5 soft keys, 6 SIP accounts and a 5-way video conferencing. These features, including 48 on-screen speed-dial/BLF keys which can access a maximum of 160 contacts, best suit office environments handling high volume calls. The phone comes with an LCD color screen display of 4.3 inches, 2 Gigabit ports, and PoE integration. High quality sound is ensured by HD Voice and built-in Bluetooth connectivity allows hands-free operation by pairing a headset. This is invaluable for customer service staff, as they can continue with a phone conversation away from the desk.
Grandstream GAC2500
- This is a POE conference phone does not come with power adapter power adapters are not included and are...
- 6 lines, 6 sip accounts, 7-way voice conferencing and built-in 7-way conference bridge
The GAC2500 Android-based touchscreen design takes business conferencing to a new level, with its suite of advanced features and immersive audio conferencing environment. It comes with Bluetooth and Wi-Fi compatibility, 6 lines, PoE, Gigabit ports and HD audio. Its 7-way conference bridge makes connection easy. Integration with AndroidTM Operating system, its call scheduler and Google play store further redefines it.
Let’s now compare the 2 popular Polycom and GrandstreamIP phone models
Polycom CCX 600
|
Grandstream GXP 2170
|
|
Display |
7” Multicolored touchscreen |
4.3” LCD color screen |
Line Keys |
16 |
12 lines 6 SIP Accoounts |
Audio |
HD Polycom Audio Technology |
HD Voice wideband and narrowband audio, Full-duplex Speakerphone having HD audio |
Gigabit Switches/Ports |
2 |
2 |
Bluetooth integration |
Yes, together with Polycom intelligent proximity facilitates integration with mobile devices. |
Yes , for Hand’s free operation |
Other Features |
5-way local conferencing, Expandable – Up to 4 GXP2200EXT Modules, Layer 2 & 3 QoS, PoE |
2 USB ports, Wi-Fi support, |
Conclusion
There you have it! Allow us to submit that for an effective brand decision, your business needs are pivotal. Both brands make high quality products with advanced features. Polycom leads in terms of environment specification e.g. meeting room, desktop, etc. Because Polycom products are this specialized they tend to cost a bit more.It is therefore a good decision when you don’t mind paying for little luxuries, like a 7” multicolored screen. Grandstream products on the other hand are affordable and can comfortably serve small and medium businesses. If you prefer a no-frills, budget conscious business outlook, then this is the brand to go for.
