How to Fix Home Is Currently Unavailable Fire Stick error

You’re watching your favorite TV show on your Amazon Fire stick and an error message is thrown on your TV saying ‘Home Is Currently Unavailable’ and you should check your internet connection. The message ends with a button for use to go to settings.

A Fire stick like most devices is not free of bugs and this error is mostly as a result of network connectivity issues. You can resolve the Home Is Currently Unavailable error on your Fire stick by rebooting your Fire stick and/or router, deregister and register your Amazon account, change the HDMI port or reset your Fire stick.

How to fix 

Check your router/Modem

The first thing to do is to ensure your router or modem is working properly by checking it. To do this, you can connect your Fire TV to another network like your phone’s internet or check and see if other devices using the same Wi-Fi are able to access and stream content.If you establish that other devices using the same network are able to connect to the internet, then chances are that your Fire Stick has a problem. You can reboot your router and Fire Stick to clear this error.

Reset your Fire Stick using the remote

Sometimes, you may be unable to access the settings page due to the freeze. You can reset the Fire TV Stick using your remote making this one of the simple ways of getting your Fire TV to properly work again without much hassle especially if you are unable to access your Settings Menu due to a freeze. First, ensure your remote is properly working and its batteries are charged. On the navigation key, press the Right button together with the Back button for at least 10 seconds. Your Fire Stick will be automatically reset.

Restart Fire Stick

You can do a restart by pressing and holding the OK button and the Play/Pause button on your remote together for about 7-10 seconds until your Fire TV restarts. Check to see if the error is gone.

Deregister your Amazon account 

Another cause for this error might be something to do with your Amazon account. You may need to deregister and register your Amazon account on your Fire Stick again. On your Fire TV, open Settings, then My Account and select Amazon account.Select the Deregister option to deregister your account. A window requesting you to confirm if you want to proceed with deregistering will appear. Click the Deregister option again and wait for the process to complete. Once the process or deregistration is complete, you can login again and check if the error has cleared.

Update your Fire Stick’s software

Software devices such as a Fire TV Stick need a continual update failure to which your Fire may run into errors. To perform an update on your stick, go to the home screen by pressing the Home button and navigate to Settings. On the settings page, select Device/System and then‘About’. To perform updates select‘Install Update’ or ‘Check for Update’ option. If you see ‘Check for Update’, then it is up-to-date and there’s no need for an update. If there’s an update, your TV will go off and the updates will be installed. Do not unplug your Fire Stick from the power source until the update is complete.

Reboot your Fire router and TV 

Sometimes your Fire TV may have any internet connection problem which makes it hard to deregister your account. In that case then try rebooting both your Fire TV Stick and router which can help if you have a weak connection. Unplug your router from its power source and wait for about 20 seconds and plug it back in.Repeat this process for your Fire Stick too. Once both your router and Fire Stick are fully turned on, try accessing content on your Fire Stick.

Switch HDMI ports

You can also try unplugging your Fire Stick and plug it in another HDMI port on your TV and check if the error is gone. This works sometimes.

Reset your Fire TV Stick

This should be the last resort as you’ll lose all the data stored on your Fire TV including your customizations and login details when you reset your Fire TV stick. On your home screen, click on Settings and select My Fire TV. Navigate and select the Reset to Factory Defaults options and click on Select Reset’for your TV to reboot. After the reboot, connect your Fire TV to a Wi-Fi network for you to be able to login. A login screen will appear requesting you to log in after you’ve successfully connected to the wireless network. Use your Amazon account credentials to log in and set up your Fire TV.Try playing a video to confirm the error has cleared.

Check your router’s list of blocked devices 

Your router has a list of devices it has blocked from accessing the wireless network. You may be surprised to find your Fire TV being one of them. Check to ensure your Fire TV isn’t blocked.

A summary table of how to fix Home Is Currently Unavailable error on Fire Stick

Conclusion

Despite the fact that a Fire Stick is a great device for your home when it comes to accessing and streaming online content or even playing online games, it is also prone to errors. However, not all errors are as a result of your Fire Stick being faulty, some are associated with your wireless network and even the router.

Some troubleshooting methods require you to have an internet connection. Depending on your findings, use the appropriate methods in order. If none of the methods works for you, contact Fire Stick customer care or your Internet Service Provider (ISP) if network-related.

FAQs

How can I block devices from accessing my Wi-Fi?

Blocking unwanted devices from your network prevents your network from being overloaded and developing slower speeds. You can block devices by ensuring your Wi-Fi is password protected and if you feel there are unwanted devices on your network, just change the password to a strong one and ensure your WPS is off.It’s a good practice to frequently change your Wi-Fi password.

Do I need a VPN on my Fire Stick?

It depends on what you do or want to use it for. A VPN uses encryption to protect you online from cyber criminals looking to steal your data and it can also improve the internet speeds on your router.