How to Fix Google Hangout Is Not Working?
Running Google Hangout on multiple devices may interfere with its functioning. The common way to solve this is to sign out of Hangout on the devices used or uninstall the app completely. There are many other issues, however, that could affect your Hangouts app aside from multiple sign-ins. For this reason, the solutions may vary, depending on the.
After its release in 2013, Google Hangouts has grown to become one of the popular communication platforms. Well known for its video calling capacity and lack of time limitation, Google Hangouts offer video and voice call services as well as text conversations. Still like a lot of applications Hangouts also experiences issues every once in a while, therefore interfering with its functioning.
Hangout out not working could mean many things, but mainly its means that the video and audio have a problem. For example, you may be video chatting with a friend, then you notice that the quality of the video has dropped or the video and audio keep freezing. This is a sign that Hangouts is not working properly.
Table of Contents
Causes of Hangouts Not Working.
In some cases, there could be an issue with Hangout severs that may interfere with its functioning. Mostly, though, the problem may be on your end. The causes of Google Hangout not working can be divided into three categories which are:
1. Issues Browsing
There are a variety of issues with your browser that may interfere with Google Hangout. One issue could be the browser’s extensions like AdBlocker on Chrome. These extensions may conflict with Hangouts causing it to not work properly. Another reason could be that the browser is outdated hence may not support Hangout functioning on it.
2. Hardware issues
Sometimes the placement or connection of your camera and microphone could cause poor video and sound quality. Also, other programs may be using the camera and microphone at the same time as Hangouts.
3. Internet connection issues.
Internet connection is a cause of many errors in many devices and applications. Your internet connection could be slow or constantly experiencing interference for wireless connections. Whichever the reason, this affects how Hangout intervention.
4. Issues with your mobile.
This means you may be having trouble using Hangouts on your phone. This is because compared to the desktop version, the mobile applications may not have as many helpful features.
Solutions to Fixing Google Hangout If It Is Not Working.
To begin with, it would help to confirm that the problem is not an issue with the Hangouts server. To do so, open DownDetector and search for hangouts. If there are no highlighted problems under Hangouts, then you can proceed to troubleshoot the issue from your side. The table below summarizes some of the common steps you can try:
Step |
Process |
/ |
· Ensure the camera and microphone have been plugged in properly. (if using a USB ensure you use the right software to connect the hardware)
· Disconnect all other programs that may be using the camera and microphone. · Ensure that the camera and microphone are turned on in Hangout’s video call window. · |
Check settings on Hangout |
· Go to Settingson the video call window
· Ensure each setting is correct. · Test speakers by clicking on Test · You’ll know the camera and microphone are working when you see their icons. |
Restart your Network hardware |
· Exit Hangout completely
· Switch off your phone/laptop · Unplug router · Wait for some time · Plugin the router and switchon the phone and open hangout |
Resolve browser issues |
· Disable browser extensions by selecting the extension on the menu and switching it off.
· Uninstall browser · Download it · Reinstall the browser. |
Other simple solutions you can try is, for example, changing from a wireless to a wired connection. This is because wired connections are considered to be more stable. Another solution would be to switch from using the mobile application to using Hangout’s desktop version. You could also try a different browser from the one you’re currently on, recommended browsers are Firefox, Chrome, and Opera.
Conclusion.
Experiencing a problem or error with an application is common, and there are always solutions that could help resolve it. Google Hangout is no exception. However, if after applying the steps above, the problem persists, then we advise you have to call Customer support for further guidance. Alternatively, you could look for a solution from community forums like Reddit and Quora, where users normally share different steps they took to resolve the problem.One or more of their suggestions may work for you.
Frequently Asked Questions (FAQs)
1) Is Google Hangout safe?
Yes, Google Hangouts is safe to use. It normally encrypts your conversations for privacy and security. The encryption is not, however, end-to-end encryption, meaning the government can access the information if needed.
2) Is using Google Hangout free?
Yes, it is free to use. You can have a free video call with no time limit, all you do is download the application and get started.
