How to fix AOL mail not working on iPhone

AOL mail is a free email service provided by AOL that is now a part of Verizon Communications. It allows you to stay connected to your family and friends even colleagues thanks to their quick server that makes it very easy to send and receive emails.

If you have an iPhone you can use a mail application to set up an AOL account. However, you might experience some issues with your account that are common among iPhone users when you try to log into your AOL email account or when receiving new mail. There are a few ways to fix AOL mail not working on iPhone. If you’re trying to log in or add a new account to your AOL app and you receive an error message, you can try turning the airplane mode on and off, update network settings, using a 2-step verification process, or delete the app and install it again.

Symptoms of AOL mail not working on iPhone

Problem	Symptoms
AOL mail not working on iPhone	May not receive any emails in your account
	Have challenges sending an email like the characteristics can’t be read the system
	The mail receiver may have problems viewing images in some of the emails
	Have problems sending or replying to emails from your AOL account

How to fix AOL mail not working on iPhone

Turn the airplane mode on and off

If you’re not receiving new emails even after refreshing your inbox, it’s most likely caused by your network instead of the application itself.

You’ll need to first check if you have an internet connection on your iPhone. AOL mail being an internet service may cause problems if you have slow internet or no working internet connection on your iPhone.
Open your iPhone’s control panel by swiping on your iPhone screen
Tap on the settings icon on your screen
Tap on the airplane mode
Touch the slider to turn on the airplane mode, then wait a few minutes then touch it again to disable it
Connect your wifi network to make sure you have a strong wifi connection
Try opening your AOL account to check if it’s working as usual

Reset your network settings

If even after turning your airplane mode on and off, your AOL mail isn’t working so you can’t send or receive mail on your iPhone, you might need to refresh your network by resetting the network settings to fix AOL mail not working on iPhone.

Open Settings on your iPhone
Scroll down and select the general option
Scroll down the page and tap on the reset option
Select the option reset network settings to reset your wifi network and password, cellular settings, APN, and VPN settings
Reconnect your iPhone to your network

Delete your account and install it again

If you’re still having issues with your AOL account on your iPhone, you can try deleting your account from the app then install it again. This should refresh your account and you can start to receive mail on your iPhone quickly.

Deleting your AOL account from your iPhone

Open Settings on your iPhone
Select the account & password option
A list of accounts and passwords will be displayed, select the AOL account you want to remove
The AOL account page will open
Click on the delete account option at the bottom of the page

Add your AOL account back on your iPhone

Open settings
Tap on account and password
Scroll down and tap on Add account and click on the AOL option from the list
On the sign-in page, enter your AOL email address and password
Once you’ve set up your AOL mail account again, you can access your emails again

Enable the 2-step verification process for your AOL account

If you have enabled the 2-step verification process, it could be the reason your AOL mail account isn’t working on your iPhone. You’ll need to follow these steps to set up your iPhone.

On your iPhone, click on the account security page
Click on the manage tab and ensure the 2-step verification process is turned on
Click on connect apps then select iOS mail application then select your iPhone
Click on generate app password to get a unique password
Copy the password down, then go to your iPhone settings and click on your AOL mail account page
If you haven’t added your AOL account to your iPhone, you’ll need to first do that
Type in the copied password as your AOL password on your iPhone
Click save to confirm password change
Now you can use your AOL mail on your iPhone

Contact your email provider

If after trying all the above methods, you still can’t access your AOL mail on your iPhone, you’ll need to contact AOL experts who will check and make changes to your AOL mail app. If a hosting company has provided you with the account you’re using, contact them directly, or if you were given the account for work, you should talk to the system admin or IT help desk.

Conclusion

It can be very annoying if you can’t access your email account and if you rely on your email account most of the time, it can hinder you from doing your work effectively. If you can’t send or receive any mail on your phone’s AOL mail account or even log into your account, you can try some of the above methods to fix AOL mail not working on iPhone.

FAQ

Why is my AOL mail not working?

If you can’t find your emails in your AOL mail account, it could be because of a few simple things like your third-party mail client settings, the message in the wrong folder, or your account has been deactivated because of inactivity.

Why is my email not connecting to the server?

It could be your ISP or network firewall is blocking the connection to your email SMTP server. So you’ll need to check if your network administrator will give you an alternative SMTP server that you can use for your IMAP or POP account.