How to block a number on AT&T online

Are you tired of telemarketers calling you? Such phone calls can be quite annoying, especially when you are trying to focus on work. You should consider blocking such phone numbers.

If you have been working with AT&T, this carrier gives you the chance to block a number from calling you either through a mobile app or online.  The process of blocking a number on AT&T online is simple since you can use services such as call blocking or digital phone call protect. You can access either of these services through your AT&T account. Here is more.

How to use call blocking

This is a service that AT&T offers its customers to give them control of who can call their numbers. It is sometimes referred to as call rejection or call screening. Every telephone subscriber that works with AT&T can block certain incoming calls with the help of this feature. Since this is a free service, you should consider using it since you have nothing to lose.

If you want to manage call blocking online through this service, start by signing in to your AT&T account and look for a section labeled my digital phone. You will see a section that reads my phone and voicemail features. Click on the phone feature section at the top part of this page and choose call blocking. Look for a section that reads call filtering. This setting gives you a choice to reject specific calls.

An arrow will appear next to the section labeled call blocking. You will see two options written on and off. Click on so that you can set up call blocking. Once you click on this, you should key in the specific number you wish to block. Do not forget to specify the area code. If you need to block more than one person, you should click on add, which is located after the section where you entered the first number.

Once you click on the add button, you can enter a different number that you also want to block. Once you have added all the numbers you wish to block, you should click on save. The call blocking service from AT&T gives you the chance to block up to 100 phone numbers through the online platform.

Sometimes you may change your mind regarding blocking a particular number. If, for instance, you had blocked a girlfriend’s number and would like to reconnect, you can unblock her number through the call blocking service from AT&T. The process is straightforward.

You have to go back to your AT&T account and click on my digital phone. Under phone features, go back to call filtering and look at the list of the blocked numbers. Click on the X next to the specific number you would like to unblock, and then click on save.  As you manage call blocking through your online account, you should remember that turning off this service cannot delete your list of blocked numbers. You have the freedom to begin blocking more calls again any time you want.

Blocking a number online using Digital phone call protect

Apart from call blocking, AT&T also gives customers a chance to block numbers online using the call protect service. This is also a free service that can help you block calls from scammers automatically. Once you start using this service, you can receive call ID notifications for spam calls before answering a call. Some of the caller ID alert forms include telemarketers, robocaller, or suspected scams.

If, for instance, a potential fraudster tries to call your number, the caller will get a busy signal, and their call cannot go through. You can also use this service to view your call log from time to time. You can also use it to check the numbers that have called you for the last 60 days. The service categorizes numbers by status, such as flagged, auto-blocked, or incoming. It also gives you access to the report call function, which you can use if you want a certain suspicious number investigated.

For you to start using call protect service to block numbers online, you should first sign in to your AT&T account. Look for my digital phone and check the section that is labeled manage features and Voicemail. While there, click on phone features.

One of the phone features that will be displayed in the call protect service. Click on it, then follow the prompts that will show up so that you can turn on this service.  If you are accessing the carrier’s website using Internet Explorer, you should have IE 11 so that you can enjoy using this service. If you want to view your call log, you only need to choose manage call protect under the option labeled call protect.

A summary of how to block a number on AT&T online

Using call blocking service
Using digital phone call protect
Open your AT&T account.
Open your AT&T account.
Choose phone, then click on my digital phone.
Click on my digital phone.
Select Voicemail and features
Voicemail and features
Choose phone features
Choose phone features
Look for the section labeled call filtering, then select call blocking.
Click on call protect
Add the numbers you would like to block and click Save.

 

You can now start managing call protect based on your specific needs.

 

Conclusion

If you have been receiving unwanted calls on your home phone, you can block them easily. AT&T gives its customers a chance to do this through services such as call blocking and digital phone call protect. Follow the sets above to set either of these services today.

FAQs

What if I want to block a number using my phone?

You can block such a number by dialing *60 on your phone.

If I choose to use call protect, can I unblock a number I mistakenly blocked?

Yes. This service offers different options, including unblocking a number. If you would like to unblock a number, you can do this instantly while still using the service.

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