How far will Xfinity run cable?
It depends on the cable they are using, but the maximum length is usually 250 feet from the pole to the ground, in addition to the external wiring.
Xfinity is well-known for their phone, TV, and internet services, and they use coaxial cable to connect users to their services. Initially using them on their TV subscribers, they extended the coaxial cable usage to their other packages due to the faster downloads it allows, despite the considerable slower upload speeds. These cables come at different lengths depending on several factors, and this will also determine the cost you pay to install the system.
Table of Contents
Things you need to know about Xfinity cable management
Installation
Xfinity aims to handle installation in most cases to prevent the chances of future problems or issues with internet transmission in your home through their staff.
Additionally, the technicians know the challenges they may deal with, as well as discussing about how they will wire up your office or home, or run the cables through your walls, depending on the walls you have.
Making appointments
Many people may understandably wonder if it is possible to get Xfinity installations on demand, or even making the entire system work without having to deal with clutters of wires.
The problem is that diagnosing potential issues with the cable is difficult when the cables are running through places in your home that are hard to reach, such as through walls or underground. This makes it important to ensure you get good quality connection and the best level of services, and you can ensure this happens through discussing with the technicians about the best ways to pass the cables.
Preparing for installation of the cables
- Ensure that the Xfinity account holder is at least 18 years or older, and that they will be present when the installation happens. The cable installation and activation of the system can take between 3 to 4 hours, on average. It is also important that the account holder is present so that the technician can explain if there are any modifications to the system.
- Have an internet-connected device like a tablet or smartphone, to download the Xfinity app.
- For existing Xfinity users, have your Xfinity ID and password ready to set up a Xfinity Home account.
- Prepare to sign your Service and Residential Alarm Installation agreements, or the authorized account holder to do so.
- Identifying your emergency contacts – at least two or three contact names and their numbers.
- If you are installing a Home security system, you may need an alarm permit or registration by getting it from your local police station. If this is required, ensure you add this information on the xFi app.
In case you need to ask your technician some questions during installation, some pointers can include:
- How you can prevent false alarms
- How you can use the touchscreen
- The things you can do with the Xfinity Home app
- What Rules are, and how you can set them up
- Tips to disarm and arm your system remotely
When you are installing or replacing underground cable lines or wiring
If your technician indicates to you that you need to install or replace the Xfinity cable lines or underground wiring, you may have plenty of questions regarding the process. To understand the procedure, it is good to understand how the cables or wire systems work.
How they operate
Xfinity installs underground cable lines during the initial installation process, and these bring Xfinity services to your office or home. In many cases, these cable lines are already present from the time your house is under construction; however, there are also cases where the cables are damaged and need replacing, or the lines may be entirely absent.
What you should expect during installation or replacement of cable lines
- Notifications from Xfinity – The company will keep you informed of the process through texting and emailing you, as the whole process will take quite some time to complete. If you need additional information, you can also visit the Support Page on the Xfinity website, and on the top of the page, click the banner message.
- Technician visits – Before determining whether to install or replace cable lines, Xfinity technicians need to visit your home and observe your yard, as well as asking you questions about it. Some of the questions include whether you have a sprinkler system or whether you want to be home when the installation is being done. Once the technician knows the layout of your home, they will submit a request to get an underground crew, so you can ask them questions about the process.
- Submission of an Underground Utilities Locate Request, if available – before the crew comes to your home, Xfinity will place various orders to your local utilities like gas companies, which will help them know where their utility lines are positioned underground and prevent damage.
- Marking of utilities, if available – this will confirm that the process of replacing or installing the cables can commence.
- Assigning the underground crew – when the utilities are marked, the crew comes in to install the cables, as long as you or someone else is available.
- Completion of the job – Xfinity notifies you when the job is complete, as well as removing any temporary cables if present. This entire process can take up to 14 days if no delays are present.
Possible delays Xfinity may experience when installing cables
Delays |
Possible reasons why |
Permits |
This can take between 5 and 30 days, depending on the time the requests are approved. |
Weather |
Certain conditions such as rain and snow can delay the process of installation, as they affect the equipment used. |
Locating and marking underground utilities |
This can occur when the utility providers delay their response to the requests. |
Other reasons |
Holidays, festivals, or parades can delay the process. |
Conclusion
Installing cable lines is a technical task that may take a longer or shorter time depending on various factors, but the advantage with the process is that it allows you to get better service quality from Xfinity.
FAQs
How much does Xfinity charge to run cable?
It is between $50 and $90, depending on your location and whether there are Xfinity cables adjacent to your area.
Does Xfinity run coax cable?
Yes, they do, as the coax cable is necessary to deliver their services.
How much does it cost to have Comcast run a cable line?
The installation fee is $89.99.