How to Reset Ring Doorbell Pro?
The go-to solution for fixing most problems when it comes to devices is a hard reset/factory reset. The same goes for Ring Video Doorbell Pro. Resetting the Ring Doorbell Pro can be done in two ways, one of them involves simply pressing the reset button on the device.
When setting up a smart home, a smart doorbell is a great addition, and Ring Doorbell is among the top brands in the market. The Ring Video Doorbell Pro is among the best in its product line. The elegant ultra-slim video doorbell does more than just function as a doorbell. It comes with great features that offer 1080p HD Video that can be streamed live to your mobile. It also offers a lifetime worth of theft protection and works seamlessly with both iOS and Android devices.
Even though the Ring Doorbell Pro is a great device, it can sometimes have issues. You may experience trouble with it connecting to the internet for example. Factory resetting the Doorbell Pro will fix such a problem quickly, along with various other problems the device might have.
Table of Contents
Why Should You Reset Your Ring Doorbell Pro?
There are various reasons you may want to reset your Doorbell. These reasons may vary from connection issues to maybe wanting to resell the device. Here are some situations that may warrant you to reset your device:
- The device is not connecting to your Wi-Fi network.
- You want to change your network setting because you switched to a different Wi-Fi router.
- The device is unable to connect after a power outage.
- You’re moving to a new home.
- You want to resell your Ring Doorbell Pro to maybe get an upgrade.
2 Ways to Reset Your Doorbell Pro.
Whatever your reason is for resetting your Ring Doorbell Pro, there are two ways to achieve that. These two methods are:
Method 1: Resetting from Your Mobile Account
This method is suitable, especially, when you want to resell your Ring Doorbell Pro. By resetting via your mobile application, you disconnect the device from your account. This makes it possible for someone else to register it in their account. The simple steps for doing these are as follows:
- Open the Ring appon your mobile phone.
- Select Ring Doorbell Pro
- On the top-right corner tap Settings (it’s the gear cog icon)
- Select Remove Device
- Tap Delete to confirm that you’re are disconnecting the device.
Please note that, when you disconnect your Ring Doorbell from the app, all your recorded videos will be deleted. Therefore, to avoid losing them, ensure that you have downloaded them to your phone before resetting them.
Method 2: Resetting via the Device.
This method is the simplest. It is most suitable for when you’re experiencing connection issues with the device and all other troubleshoot solutions have not worked. You can reset your Ring Doorbell Pro using these simple steps:
- Press the black Reset button on the right side of your camera
- Hold the button down for 30 seconds
- Release when the ring light at the center begins to flash
- The device has started resetting
- The reset is complete when the ring light goes off
Please note that there are different flashes that the ring light can produce. The table below summarizes the type of flashes and what they mean. The highlighted flash is what indicates the device is resetting:
Type of Flash
|
Meaning |
Short fast flashes of blue followed by a spinning white circle |
· The device is resetting. |
Blue spinning light |
· An ordinary button was pressed |
White spinning light |
· The device is attempting to set up Wi-Fi |
Blue light moving up |
· The device is in the process of connecting to the network. |
White light flashing on and off |
· The device is in the process of updating firmware |
Blue circle flashing on and off |
· The device is booting up |
Solid consistent blue light |
· Speaker has been enabled on the device |
Four section flashes of blue light four times, followed by a solid white light |
· The device is successfully setup |
Flashing white light on the top half of the ring light |
· Indicates that the set up failed because there was a password error |
Flashing white light on the right-half of the ring light |
· Indicates setup failed because the device couldn’t connect to the ring network |
Flashing white light on the left half of the ring light |
· Indicates setup failed reasons other than a password or connecting to the network |
Flashing blue light on the top half of the ring light. |
· Indicates a bad password if it’s during setup/device is charging if it’s connected to a power source. |
Conclusion
In case a problem occurs or the device refuses to reset, try contacting Customer support for guidance. Alternatively, check community forums to see solutions offered by other users.
Frequently Asked Questions (FAQs)
1. Do I need a subscription to watch the live stream from my Ring Doorbell?
No, you do not need a subscription to watch your live streams, however, to save the live stream you do require a subscription plan.
2. Can my Ring Doorbell Pro operate on battery power?
No, it cannot. The device can only be powered by doorbell wires.
