How to fix Roku error code 009

Ruko is an excellent and very popular streaming device with great features like a simple user interface, a variety of products, plenty of useable features, and a vast media platform. One of these great features includes its ability to detect when there’s a misroute in its operations and alerts the user.

The Ruko error code 009 is a common error that you’ll get once in a while when using the Ruko devices. If you’ve connected your Ruko device to your router, it should connect automatically. The error code 009 will display ‘can’t connect to the internet’ on your screen while you’re trying to stream certain content and it’s mostly caused by a problem with your internet or if your device is facing authentication or disconnection issues. You should try and restart your router by simply unplugging and plugging it back, or pressing the reset button. If still, no connection exists, call your ISP for help.

When you set up your Ruko device, you must connect it to your home network just like you would your PC or mobile device. You only need to select your wireless network name then enter the correct password to establish a wireless connection between your Ruko device and router. If your Ruko device is unable to connect to your wireless network, you’ll not be able to launch channels that require an internet connection or you will experience interruptions when streaming. You will see some common error messages displayed on your screen if your Ruko device experiences interruptions when streaming.

What does the Ruko error code 009 mean?

Error code 009 in your Ruko device means that your Ruko is connected to your router, but its unable to connect to your internet. The code implies that you’re using the correct wifi password, but either your internet isn’t working or the network settings are incorrect.

What causes error code 009 on your Ruko device?

Internet connection

If your internet connection is facing constant disconnection problems, your Ruko device will also have problems while connecting to its database. You’ll require a fast and stable internet connection to be able to stream your content.

Loose cables

You might have loose cables connected to your device which can trigger the error. You should ensure that there are no issues with your cables and that they’re plugged incorrectly.

DNS cache

Sometimes the configurations in the DNS network are cached by your router to allow it to connect to the internet can be corrupted. This can cause a connection interruption which will prevent some DNS servers from connecting to the internet.

Device configuration

Sometimes your Ruko device may have some internal issues that will prevent it from connecting to the servers properly. These issues may be caused by a fault with the system software that can be corrupted after some time which will limit some of its functionalities.

How to fix Ruko error code 009

Power cycle your Ruko device

By power cycling your device you’ll clear the cached data in your device and also the DNS cache in your router.

Turn off your Ruko device and disconnect its power cable
Wait for the lights on your device to go off, then turn off your router
Remove the data cable from your router
Wait for about a minute before reconnecting the power cable
Turn on your router first and wait for about 60 seconds for it to reboot
Make sure your router is working properly
Once your router establishes an internet connection, turn on your Ruko device
Try and connect your device to your wireless network
Go through the activation process again, then check if the error is resolved

Reset your network settings

If the network configurations for your Ruko device have been corrupted, some of its functions may be limited. Here are the steps to follow to reset the network settings.

Open Ruko and log into your account
Go to settings and click on system
Click on system restart then select network connection reset
Wait for a few minutes for your device to reset and restart automatically
When your device turns on, select settings then click on network
Click on wifi then select setup a new wifi connection
Click on the wifi network you want to use then click on ‘I am at home’
Choose automatic in all the other options then enter your password
Once the connection is complete, check to see if the issue is resolved

Reset software

If you’re still unable to connect to your wireless network, it might be possible that your device’s software is corrupted. Resetting the software to its default factory settings can help fix Ruko error code 009.

Open your Ruko then log into your account
Go to settings then click on system
Click on system restart then select factory reset
Wait a few minutes for your device to restart then check if the error has cleared

Summary of how to fix Ruko error code 009

Solution	Cause	Reason
Power cycle your Ruko device	The error occurs when there’s a conflict in the launch configurations which corrupts the files	This will help to clear the cache data in your device and the DNS cache in your router
Reset your network settings	Your Ruko network configurations have been corrupted and some of its functionalities might be limited	This will reset the network configurations and replace the corrupt and missing files
Reset software	Corruption in the software when downloading	This will remove the corrupted software so you can upload the correct software

Conclusion

Now that you understand what error code 009 means, you now know how to fix Ruko error code 009 using any of the outlined methods.

FAQ

Why is my Ruko not working?

You should check your Ruko network settings then try and reconnect and if your other wifi devices are operating normally, you should restart your Ruko device.

What is error code 003 on your Ruko?

This error code means that your device’s software update has failed. You’ll need to verify the server status of your Ruko device, but don’t change the network settings before checking.